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Remote Live Chat Operator Jobs in Elgin, IL (NOW HIRING)

AVP Applied AI

Chicago, IL · On-site +1

$182K - $273K/yr

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... Ensure consistent application of the Applied AI operating model, decision rights, delivery ...

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office ... Ensure consistent application of the Applied AI operating model, decision rights, delivery ...

Service Desk Analyst

Chicago, IL · Remote

$20 - $25/hr

... remote users through phone, email, chat, and ticketing systems. * Troubleshoot and resolve issues related to Microsoft 365, Outlook, Windows operating systems, and end-user applications. * Assist ...

Sales Growth Marketer (Remote)

Chicago, IL · Remote

$18.50/hr

We're looking for a high-urgency, momentum-driven operator to step in as our Driver of Momentum ... You are here to operate live strategy... in the now. * Identify what is working or stalling before ...

Showing results 21-40

Remote Live Chat Operator information

See Elgin, IL salary details

$6

$23

$52

How much do remote live chat operator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote live chat operator in Elgin, IL is $23.10, according to ZipRecruiter salary data. Most workers in this role earn between $14.30 and $26.49 per hour, depending on experience, location, and employer.

What is a remote live chat operator?

A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.

What does a remote live chat operator do?

A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.

What are the key skills and qualifications needed to thrive as a remote live chat operator?

To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What are popular job titles related to Remote Live Chat Operator jobs in Elgin, IL?

For Remote Live Chat Operator jobs in Elgin, IL, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Operator jobs in Elgin, IL look for?

The top searched job categories for Remote Live Chat Operator jobs in Elgin, IL are:

What cities near Elgin, IL are hiring for Remote Live Chat Operator jobs?

Cities near Elgin, IL with the most Remote Live Chat Operator job openings:

Infographic showing various Remote Live Chat Operator job openings in Elgin, IL as of June 2026, with employment types broken down into 92% Full Time, and 8% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $48,055 per year, or $23.1 per hour.

Remote Mental Health Counselor (Licensed Professionals Only)

Omni Family Mental and Wellness Cen

Aurora, IL • On-site, Remote

Full-time

Posted 5 days ago


Job description

Position Overview

Omni Family Mental and Wellness Center is actively seeking dedicated, passionate, and licensed mental health professionals to join our team as full-time or part-time Remote Mental Health Counselors. With a competitive salary range of USD 90,000 to 100,000 annually, this is an exceptional opportunity for professionals who are committed to enhancing clients' mental well-being and advancing their careers in a supportive and flexible environment.

About the Organization

Located in Aurora, Illinois, Omni Family Mental and Wellness Center is a community health clinic renowned for its commitment to holistic mental health care. Our organization champions a service-oriented approach, focusing on client empowerment and recovery. We believe in fostering a culture of compassion, respect, and professionalism, ensuring all staff members can thrive both personally and professionally.

Work Environment

This position offers the flexibility of remote work, allowing counselors to create a schedule that fits their lifestyle and professional obligations. Our cutting-edge virtual therapy platform serves as your virtual office, facilitating live counseling sessions through secure video and text options, thus enabling meaningful interactions with clients from the comfort of your home.

Key Responsibilities
  • Provide individualized counseling sessions via video chat, focusing on enhancing clients' mental wellness and life satisfaction.
  • Foster a supportive environment by encouraging clients to share their emotions and experiences, facilitating insight into personal challenges and relationships.
  • Act as an advocate for clients, helping them to define clear therapeutic goals and navigating steps to achieve these objectives.
  • Assess clients' mental health conditions comprehensively, developing tailored treatment plans that utilize evidence-based, solution-focused methodologies.
  • Maintain accurate and confidential records of therapy sessions to track client progress and treatment adjustments.
Patient Population / Client Focus

The clients you will work with at Omni Family Mental and Wellness Center are stability-focused adults with low-acuity mental health needs. Each client is carefully screened before receiving services, ensuring that you work with individuals who are ready for growth and effective therapeutic strategies. Our referral system matches you with clients that correspond to your specialties and demographic preferences, promoting a more engaging counseling experience.

Qualifications
  • A completed Master’s degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology is required.
  • Must possess a full, unencumbered license to practice independently in Illinois, including but not limited to:
    • Licensed Marriage and Family Therapist (LMFT)
    • Licensed Clinical Professional Counselor (LCPC)
    • Licensed Clinical Social Worker (LCSW)
  • Strong interpersonal skills, a sympathetic nature, and the ability to connect with clients empathetically are essential qualities for this role.
Preferred Experience

While specific therapeutic backgrounds are encouraged, candidates with a broad range of experience in mental health counseling are welcome. Experience with teletherapy and familiarity with digital communication tools can enhance your ability to succeed in this remote environment.

Compensation and Benefits
  • Attractive compensation with a salary range of USD 90,000 to 100,000 annually.
  • Sign-on bonus available for new hires, reflecting our commitment to attracting top talent.
  • Flexibility in scheduling, allowing you to balance professional commitments with personal life effectively.
  • Minimized administrative burdens, including technology, marketing, and billing handled by our support team, enabling you to focus on client care.
  • Access to an advanced therapy platform that serves as an all-in-one counselor dashboard, simplifying session management and client interactions.
  • Unlimited referrals, ensuring you maintain a steady caseload without incurring additional marketing costs.
Career Growth Opportunities

At Omni Family Mental and Wellness Center, we prioritize your professional development. We provide resources for continuous training and education, offering pathways for career advancement within our organization. Full-time counselors can expect to build a robust client base rapidly, often obtaining a full caseload within the initial weeks of employment, depending on state licensing.

Why Join Our Team

Joining Omni Family Mental and Wellness Center means becoming part of a caring community dedicated to fostering mental wellness. Enjoy the freedom of flexible work arrangements in a supportive environment where every counselor's voice is valued. We recognize and reward compassionate, skilled professionals and are committed to making a meaningful impact in our community.

Application Information

If you meet the qualifications and are eager to contribute to your community's mental health landscape while enjoying a balanced work-life experience, we invite you to apply. Please include your license type and state in your application. We are excited to hear from you and explore how you can make a difference at Omni Family Mental and Wellness Center.