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Remote Live Chat Operator Jobs in Boston, MA (NOW HIRING)

... live transitions to Account Management. An organized planner to the core, you're experienced in ... Respond to customer queries in a timely and accurate way, via phone, email, or chat * Maintain ...

... FE's through remote online support. The Territory covers New England: Must live within the ... The SFE will optimize all the settings in the equipment to ensure the system is operating as ...

Implementation Specialist

Boston, MA · Remote

$60K - $80K/yr

... sale through go-live. This is a great time to join a growing Customer Success team with ... Respond to customer queries in a timely and accurate way, via phone, email, or chat * Maintain ...

... live and transition, including scope, schedule, budget, risks, assumptions, issues, dependencies ... Standing up delivery governance and operating rhythms; driving backlog, sprint, and release ...

Service & Support Technician

Needham, MA · Remote

$22 - $30.25/hr

FoodTec Solutions offers a comprehensive transaction-based system that enables restaurant operators ... and remote maintenance projects tasks for customers' information systems * Assist with new ...

Experienced Live-in Caregivers also encouraged to apply. Pet tolerance is appreciated as are ... Learn and use cell phone technology specific for job procedure This is a remote position. Our ...

Financial Analyst II

Burlington, MA · On-site +1

$80K - $95K/yr

Preference will be given to local candidates, but we will consider remote candidates based in the ... operating expenses, and interpretation of various financial aspects * Act as the primary finance ...

Showing results 21-40

Remote Live Chat Operator information

See Boston, MA salary details

$7

$25

$58

How much do remote live chat operator jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for remote live chat operator in Boston, MA is $25.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.70 and $29.08 per hour, depending on experience, location, and employer.

What is a remote live chat operator?

A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.

What does a remote live chat operator do?

A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.

What are the key skills and qualifications needed to thrive as a remote live chat operator?

To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What are the most commonly searched types of Live Chat Operator jobs in Boston, MA?

The most popular types of Live Chat Operator jobs in Boston, MA are:

What are popular job titles related to Remote Live Chat Operator jobs in Boston, MA?

For Remote Live Chat Operator jobs in Boston, MA, the most frequently searched job titles are:

What cities near Boston, MA are hiring for Remote Live Chat Operator jobs?

Cities near Boston, MA with the most Remote Live Chat Operator job openings:

Infographic showing various Remote Live Chat Operator job openings in Boston, MA as of August 2026, with employment types broken down into 22% Internship, and 78% Full Time. Highlights an 100% Remote job distribution, with an average salary of $52,754 per year, or $25.4 per hour.

Remote Licensed Mental Health Counselor (LMFT/LICSW/LMHC)

Boston, MA • Remote

Full-time

Posted 21 days ago


Job description

Position Overview

Blossoming Young Minds Mental Healthcare Pte. Ltd is seeking dedicated and licensed Mental Health Counselors to strengthen our expanding network of professionals. This full-time position offers the flexibility of working 100% remotely, allowing you to provide essential mental health services from the comfort of your home.

About the Organization

At Blossoming Young Minds, we pride ourselves on offering high-quality mental healthcare that emphasizes accessibility, integrity, and patient-focused care. Our rapidly growing organization specializes in serving diverse populations, addressing a wide array of mental health challenges. With a commitment to supporting our therapists, we equip you with the tools and resources necessary to achieve your professional goals while maintaining a healthy work-life balance.

Work Environment

This role is completely remote, allowing for a custom schedule that suits your personal and professional needs. As an outpatient facility, our virtual environment fosters collaboration, utilizing modern telecommunication technologies to connect counselors with clients. You will have access to an easy-to-navigate counselor portal that streamlines administrative tasks, minimizes paperwork, and enables effective client management.

Key Responsibilities

In your role as a Mental Health Counselor, you will:

  • Conduct ethical and compassionate counseling sessions via secure video chat, ensuring a comfortable environment for your clients.
  • Employ solution-focused therapy techniques tailored to individual client needs, promoting effective coping strategies.
  • Create and implement personalized treatment plans that address specific mental health issues while monitoring client progress and adjusting approaches as needed.
  • Encourage clients to gain insights into their emotions and behaviors, fostering increased self-awareness and healthier relationships.
  • Collaborate with colleagues and utilize expert support to refine treatment methodologies and enhance client outcomes.
Patient Population / Client Focus

Your primary focus will be on stable, low acuity adults who present with various mental health concerns, including anxiety, depression, stress management, and relationship issues. Your expertise will enable individuals to develop essential skills for improving their overall quality of life by offering guidance and support tailored to their unique situations.

Qualifications

To be considered for this position, candidates must possess:

  • A Master’s degree in a counseling-related discipline, such as Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A current state-issued mental health counseling license, allowing for independent practice. Candidates should clearly state their licensure and credentials in their application.
  • No limited or provisional licenses and no history of disciplinary actions.
  • Exceptional interpersonal skills, empathy, and a genuine passion for helping clients.
  • Strong proficiency in using technology, with a reliable computer equipped with webcam and audio capabilities for virtual sessions.
  • A stable internet connection to facilitate seamless communication with clients.
Preferred Experience

While not mandatory, applicants with prior experience in providing telehealth services, working with diverse populations, or specializing in specific mental health themes will be highly regarded. Proficiency in electronic health record (EHR) systems and familiarity with evidence-based treatment approaches is also a plus.

Compensation and Benefits

The position offers a competitive salary ranging from USD 90,000 to 104,000 annually, commensurate with experience and qualifications. In addition, we provide a lucrative sign-on bonus along with the following benefits:

  • A flexible schedule that accommodates your lifestyle and commitments.
  • Unlimited client referrals aligned with your specialties, enabling you to focus on providing care rather than client acquisition.
  • Minimal paperwork as our administrative team handles necessary documentation, allowing you to concentrate on therapy.
  • Rapid client caseload set-up, typically within a few weeks, so you can start making a difference right away.
  • Live support from our counseling team, providing resources and assistance to enhance your practice.
Career Growth Opportunities

Working with Blossoming Young Minds presents valuable opportunities for professional advancement. Our commitment to your development includes access to continuing education, mentorship programs, and the ability to explore diverse therapeutic modalities that align with your career aspirations.

Why Join Our Team

Joining Blossoming Young Minds means becoming part of a supportive network that prioritizes mental health excellence and therapist empowerment. We value integrity, collaboration, and the well-being of our counselors, ensuring that you have the tools necessary to succeed while making a meaningful impact in people's lives.

Application Information

If you are a licensed mental health professional ready to make a difference in the lives of clients in a remote capacity, we invite you to apply. Please submit your resume and a cover letter outlining your qualifications and experience, along with the state of your licensure. Become a part of our mission to foster positive change in mental health care!