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Remote Live Chat Operator Jobs in Nevada (NOW HIRING)

SMRT) is revolutionizing how people live and work with the industry's only end-to-end platform ... and operators simplify operations, cut costs and deliver exceptional resident experiences.

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Remote Live Chat Operator information

What is a remote live chat operator?

A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.

What does a remote live chat operator do?

A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.

What are the key skills and qualifications needed to thrive as a remote live chat operator?

To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What are the most commonly searched types of Live Chat Operator jobs in Nevada?

The most popular types of Live Chat Operator jobs in Nevada are:

What are popular job titles related to Remote Live Chat Operator jobs in Nevada?

For Remote Live Chat Operator jobs in Nevada, the most frequently searched job titles are:

What job categories do people searching Remote Live Chat Operator jobs in Nevada look for?

The top searched job categories for Remote Live Chat Operator jobs in Nevada are:

What cities in Nevada are hiring for Remote Live Chat Operator jobs?

Cities in Nevada with the most Remote Live Chat Operator job openings:

Infographic showing various Remote Live Chat Operator job openings in Nevada as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, and 3% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution.

National Sales Director (West)

SmartRent

Las Vegas, NV • Remote

$230K - $270K/yr

Full-time

Re-posted 24 days ago


Job description

Who We Are

SmartRent (NYSE: SMRT) is revolutionizing how people live and work with the industry's only end-to-end platform designed for the rental housing industry. By uniting purpose-built software, integrated hardware and full implementation and support in one ecosystem, we help owners and operators simplify operations, cut costs and deliver exceptional resident experiences. Recognized by Deloitte, HousingWire and the PropTech Breakthrough Awards, SmartRent is shaping the future of property technology and redefining what it means to make rental housing smarter.

Job Description

As a National Sales Director at SmartRent, you will be responsible for driving revenue growth through the sale of our industry leading hardware and software solutions; adding new units and expanding ARR of enterprise level clients within your territory. You will cultivate and grow relationships with our existing clients for expansion opportunities. You will also be responsible for prospecting new business and acquiring new logos; having a consultative approach while running a complex deal cycle with multiple stakeholders. In this position, you will report to our Vice President of Sales and be responsible for sales in our broader West territory.

Responsibilities

  • Establish, nurture and navigate buying committee relationships with enterprise level accounts in an assigned territory, ensuring high levels of client satisfaction and fostering lasting partnerships.
  • Lead in-depth discovery discussions to better understand our clients' business operations, identifying true pain points, and presenting the proper hardware, software, or professional service solutions SmartRent has to offer.
  • Collaborate with Sales Leaders, Solutions Architects, Account Managers and other internal stakeholders to build strategic business plans for customers in order to execute and get deals closed faster.
  • Partner with our Solutions Engineer and Solutions Architect teams for in-depth technical conversations and understanding of our clients work flow and how our solutions can seamlessly integrate and provide value.
  • Become an expert not only in SmartRent solutions, but in smart home and property management technology, to be able to take a truly consultative selling approach for our industry partners.
  • Attend industry events and conferences with other sales and marketing team members to drive engagement and awareness of new products and features.

Required Qualifications

  • 4+ years of experience as an enterprise B2B SaaS sales professional (land and expand).
  • Proven ability to close complex SaaS or Hardware contracts in excess of $100K.
  • Experience running a complex deal cycle with multiple stakeholders (multi-threading) often where decisions are made by committee.
  • Ability to develop C-Suite / Executive / VP level relationships quickly and effectively.
  • Experience presenting to and negotiating with C-Suite / Executive / VP level stakeholders at leading enterprise companies.
  • Excellent verbal and written communication skills.
  • Problem-solving skills with a collaborative mindset.
  • Organized, process-oriented, and someone who values the importance of having proper documentation.
  • Team player and self-starter that can pivot with change easily and thrive in a fast-paced environment.
  • An ALL-IN mentality, ready to hit the ground running, have some fun and crush your goals as a team and individual contributor.
  • Must be willing and able to travel out of state for industry events and client meetings as needed.

Preferred Qualifications

  • Experience in or selling to the Multifamily residential housing industry.
  • SaaS AND Hardware sales experience (IoT, smart home, access control, Wi-Fi, etc.).
  • Trained on Sandler, Challenger, SPIN and other consultative selling styles.

Salary: $110,000.00 - $140,000 annually with a potential OTE between $230,000 and $270,000 each year (uncapped commission). This role may also be eligible for other variable compensation.

#LI-Remote
We Put Our Employees First

We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75–100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future.

You'll fit right in if you:
  • Do the hard work and go out of your way to deliver excellence

  • Own outcomes and learn from your mistakes

  • Are a collaborative and supportive team player—win or lose, you lift others up

  • Value authenticity, diverse perspectives, and inclusion in the workplace

  • Have a passion for smart tech and the real estate industry

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