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Remote Live Chat Operator Jobs in Reno, NV (NOW HIRING)

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

Comfortable using video chat and screen-sharing tools. * Adaptable to changing procedures and tech ... Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom ...

You remain effective in active construction and live operating environments. * You manage multiple ... Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the ...

You remain effective in active construction and live operating environments. * You manage multiple ... Flexibility & Remote Opportunities Whether in-office, hybrid, or fully remote, we offer the ...

Remote Live Chat Operator information

See Reno, NV salary details

$6

$23

$53

How much do remote live chat operator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for remote live chat operator in Reno, NV is $23.12, according to ZipRecruiter salary data. Most workers in this role earn between $14.31 and $26.51 per hour, depending on experience, location, and employer.

What is a remote live chat operator?

A Remote Live Chat Operator is responsible for assisting customers through online chat platforms. They handle inquiries, provide support, and help resolve issues in real time, all while working from a remote location. This role requires strong typing skills, clear communication, and the ability to multitask efficiently. Many companies use live chat operators to improve customer service and enhance user experience.

What does a remote live chat operator do?

A typical day for a Remote Live Chat Operator involves managing multiple live chat conversations simultaneously, assisting customers with their questions, solving issues, and documenting each interaction within the company’s customer service system. You’ll often collaborate with team members or escalate complex cases to supervisors, but most interactions will be independently managed. The role usually follows a structured schedule, though shift flexibility may be available, and requires consistent focus to maintain quick response times. Regular communication with your remote team and ongoing training sessions are common, ensuring you stay up-to-date on products, services, and best practices.

What are the key skills and qualifications needed to thrive as a remote live chat operator?

To thrive as a Remote Live Chat Operator, you need strong written communication skills, fast and accurate typing, and proficiency in using computers or customer service platforms, often proven by a high school diploma or equivalent. Familiarity with live chat software such as Zendesk, Intercom, or Freshdesk is beneficial, and previous customer service experience or certifications can be an advantage. Excellent problem-solving abilities, patience, and a customer-oriented attitude help candidates excel in this role. These skills are vital for promptly resolving inquiries, ensuring customer satisfaction, and maintaining productivity in a remote environment.

What are the most commonly searched types of Live Chat Operator jobs in Reno, NV?

The most popular types of Live Chat Operator jobs in Reno, NV are:

What are popular job titles related to Remote Live Chat Operator jobs in Reno, NV?

For Remote Live Chat Operator jobs in Reno, NV, the most frequently searched job titles are:

What cities near Reno, NV are hiring for Remote Live Chat Operator jobs?

Cities near Reno, NV with the most Remote Live Chat Operator job openings:

Infographic showing various Remote Live Chat Operator job openings in Reno, NV as of June 2026, with employment types broken down into 93% Full Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $48,087 per year, or $23.1 per hour.

Board Operator & Remote Technician

Cumulus Media New Holdings Inc.

Reno, NV • On-site, Remote

$14 - $15/hr

Part-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 25 days ago


Key responsibilities

  • Operate the control console to broadcast live or pre-recorded programs and ensure proper functioning of the station's output.

  • Play all scheduled commercials, maintain logs of commercials and transmitter activity, and monitor the technical quality of on-air programming.

  • Monitor weather, traffic, news reports, and alerts such as EAS and Amber Alerts to ensure accurate and timely updates.


Job description

Company Overview
Cumulus Media is an audio-first media company delivering premium content to a quarter billion people every month - wherever and whenever they want it. Cumulus Media engages listeners with high-quality local programming through 384 owned-and-operated radio stations across 84 markets; delivers nationally-syndicated sports, news, talk, and entertainment programming from iconic brands including the NFL, the NCAA, the Masters, US Soccer, AP News, and the Academy of Country Music Awards, across more than 7,800 affiliated stations through Westwood One, a leading national audio network; and inspires listeners through the Cumulus Podcast Network, an established and influential platform for original podcasts that are smart, entertaining, and thought-provoking. Cumulus Media provides advertisers with personal connections, local impact and national reach through broadcast and on-demand digital, mobile, social, and voice-activated platforms, as well as integrated digital marketing services, powerful influencers, full-service audio solutions, industry-leading research and insights, and live event experiences. For more information visit www.cumulusmedia.com.
Position Overview
CUMULUS MEDIA | Reno, NV is offering a great opportunity as a Part-Time Board Operator & Remote Technician providing programming and control console support. Our ideal candidate should be highly organized with the ability to work in a fast-paced media environment. The position requires extreme reliability and flexibility. If you are a fast-learner, have a good demeanor around others, and have a passion for entertainment, read on.
Key Responsibilities & Qualifications
Key Responsibilities:
  • Running the console in a radio station control room broadcasting a variety of live or pre-recorded local and syndicated entertainment programs
  • Playing all commercials as scheduled and maintaining a commercial and transmitter log
  • Monitors and updates weather, traffic, and news reports
  • Monitor for EAS Alerts, Ambers Alerts and breaking news
  • Monitors the technical quality and accuracy of incoming and outgoing on-air programming from master control room

Qualifications:
  • Previous control console operation experience preferred
  • Audio production skills preferred
  • Ability to learn FCC rules and regulations and EAS guidelines
  • Proficient using computer systems such as Microsoft Office Suite, Adobe Audition or other audio editing software preferred
  • Familiar with audio mixers preferred
  • Flexibility in scheduling required; majority of the hours are in the evenings, weekends and holidays

Pay Range
USD $14.00 - USD $15.00 /Hr.
What We Offer
  • Competitive Pay
  • Focused, responsible and collaborative work environment with the ability, to ask "what if" and try innovative solutions
  • Medical, Dental & Vision Insurance coverage
  • 401K with company match
  • Paid Vacation, Sick & Holiday time off
  • Parental leave time off benefits, life insurance, disability insurance, wellness, and an employee referral bonus program

For immediate consideration, please visit https://jobs.cumulusmedia.com/jobs
For more information about Cumulus Media, visit our website at: https://www.cumulusmedia.com/
EEO Statement
CUMULUS MEDIA is proud to be an Equal Opportunity Employer (EOE).