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How much do remote listener jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote listener in Ohio is $19.93, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $23.08 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Remote Listener position, and why are they important?

To thrive as a Remote Listener, you need excellent active listening skills, strong empathy, and the ability to communicate clearly and non-judgmentally across digital platforms. Familiarity with secure communication tools, basic CRM systems, and occasionally teleconferencing software is helpful, and some roles may prefer certification in counseling or customer support. Standout soft skills include discretion, patience, trustworthiness, and a genuine desire to support and understand others remotely. These abilities ensure clients or users feel heard and respected, building trust and enhancing the effectiveness of remote support services.

What does a typical workday look like for a Remote Listener?

A typical day for a Remote Listener involves connecting with clients or users via phone, chat, or video platforms, providing a supportive and attentive presence. You may work independently or as part of a larger remote support team, participating in virtual team meetings and check-ins as needed. The role often includes documenting interactions, maintaining confidentiality, and collaborating with supervisors or mental health professionals for guidance on complex cases. Flexibility is key, as schedules may include evenings or weekends to best serve the needs of those reaching out. The position is typically home-based, with ongoing support and regular training to help you refine your listening and communication skills.

What is a Remote Listener job?

A Remote Listener is someone who actively listens to conversations, recordings, or live audio streams, often for quality assurance, customer service evaluation, research, or therapeutic purposes. This role requires strong attention to detail, confidentiality, and good communication skills. Remote Listeners may work in industries like market research, mental health support, or call center monitoring. Tasks can include transcribing conversations, providing feedback, or analyzing speech patterns. It's a flexible, work-from-home position that typically requires a reliable internet connection and sometimes specific software.

What are the most commonly searched types of Listener jobs in Ohio? The most popular types of Listener jobs in Ohio are:
What are popular job titles related to Remote Listener jobs in Ohio? For Remote Listener jobs in Ohio, the most frequently searched job titles are:
What job categories do people searching Remote Listener jobs in Ohio look for? The top searched job categories for Remote Listener jobs in Ohio are:
What cities in Ohio are hiring for Remote Listener jobs? Cities in Ohio with the most Remote Listener job openings:
Remote Listener jobs near you
Patient Success Coordinator - Remote - Must Reside Within 50 Miles of 2550 Corporate Exchange Dri...

Patient Success Coordinator - Remote - Must Reside Within 50 Miles of 2550 Corporate Exchange Dri...

Trident Care

Columbus, OH • Remote

$17 - $19/hr

Full-time

Posted 14 days ago

TridentCare rating

6.9

Company rating: 6.9 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

445th of 876 rated healthcare providers

Job description

This is a remote role; but must reside within 50 miles of the Columbus, OH Office at 2550 Corporate Exchange Drive, 43231

Full-time:  Monday thru Friday 3:30pm - 12:00am EST

Pay Range: $17.00 - $19.00

ROLE:  

The TridentCare at Home Patient Success Coordinator (PSC) holds primary ownership of each Customer and Patient experience. This position is responsible for internal oversight for all home-based orders to ensure that TridentCare meets or exceeds its customer commitments related to the execution and follow-up of the service provided.

TASKS AND RESPONSIBILITIES:

  • Work directly with the field leadership team to ensure the timeliness of services provided to the patient are within a customer’s service matrix.
  • Assisting with the scheduling of our services and communicating with the patient and/or ordering entity; when applicable.
  • Providing ETAs to the patient or ordering entity, when applicable.
  • Rescheduling and cancelling exams when appropriate and communicating with the patient and/or ordering entity.
  • Working with internal field operations to help prioritize the dispatching of techs based upon client SLAs.
  • Become SMEs in the various models of TridentCare at Home clients including Hospital at Home, Emergency Department in Home, and PACE programs.
  • Work with internal teleradiology team to ensure successful image transfer processes, when applicable.
  • Address patient and/or client questions/concerns timely; record for Quality Improvement metrics.
  • Assist in obtaining required paperwork for timely and accurate billing, as applicable.
  • Monitor reporting and operational metrics for all homebased services.
  • Answer incoming customer service orders as soon as possible.
  • Display active listening and superior customer service skills for both external & internal customers.
  • Display the ability to enter orders manually via our fax process.
  • Navigate seamlessly through the TridentCare applications (TCC, DDF, etc.)
  • Display the ability to operate the phone system effectively.
  • Adhere to work schedule

SKILLS/EXPERIENCE:

  • Ability to work independently and as a team.
  • Ability to communicate effectively through electronic means including Microsoft Teams, Skype and Web based meetings.
  • Strong computer skills, including Microsoft office suite (Outlook, Word, & Excel).  Strong customer service skills.
  • Solid communication skills (including verbal, written, and listening skills).
  • Solid problem solving and decisionmaking abilities.
  • Results oriented and goal driven.
  • Strong ethics, integrity, and accountability.
  • Ability to type 3540 words per minute.
  • Medical terminology/experience preferred but not required.
  • High School degree or GED equivalent required. Associate's degree (B.A.) preferred.

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