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Remote Linux Help Desk Jobs in Lowell, MA (NOW HIRING)

Ketch

Director of RevOps

Boston, MA · Remote

... help optimize the deal cycle. You'll own Sales Operations end-to-end: the deal desk, pricing ... This is a remote role within the United States. Responsibilities Deal Desk & Pricing: * Own the ...

New

Ketch

Director of RevOps

Boston, MA · Remote

... help optimize the deal cycle. You'll own Sales Operations end-to-end: the deal desk, pricing ... This is a remote role within the United States. Responsibilities Deal Desk & Pricing: * Own the ...

New

System One

ELECTRICAL ENGINEER IV

Tewksbury, MA · Remote

$97.33 - $115/hr

Hybrid or Remote Hours: 40.0 Responsibilities * Assist with new design and development for various ... We help clients get work done more efficiently and economically, without compromising quality.

System One

ELECTRICAL ENGINEER IV

Tewksbury, MA · Remote

$97.33 - $115/hr

Hybrid or Remote Hours: 40.0 Responsibilities * Assist with new design and development for various ... We help clients get work done more efficiently and economically, without compromising quality.

Eliassen Group

System Administrator - Mid

Cambridge, MA · Remote

$28 - $32/hr

Minimum of 6 years administrating some combination of Windows/Linux servers (on-prem or cloud ... and remote desktop technologies (VPN, RDP). * Ability to attain a Position of Public Trust and ...

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Remote Linux Help Desk information

See Lowell, MA salary details

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How much do remote linux help desk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote linux help desk in Lowell, MA is $22.96, according to ZipRecruiter salary data. Most workers in this role earn between $19.09 and $25.77 per hour, depending on experience, location, and employer.

What is the difference between Remote Linux Help Desk vs Remote Network Support Specialist?

AspectRemote Linux Help DeskRemote Network Support Specialist
CertificationsLinux+, CompTIA A+CCNA, CompTIA Network+
Work EnvironmentHelp desk, technical supportNetwork troubleshooting, infrastructure support
Industry UsageIT support, customer serviceNetwork administration, enterprise IT
Common Search IntentTechnical support for Linux systemsNetwork issues and infrastructure support

The Remote Linux Help Desk primarily focuses on providing technical support and troubleshooting for Linux-based systems, often assisting end-users with software, hardware, and OS issues. In contrast, a Remote Network Support Specialist concentrates on maintaining and troubleshooting network infrastructure, including routers, switches, and connectivity problems. While both roles require networking knowledge, the Linux Help Desk emphasizes OS-specific support, whereas Network Support Specialists focus on network hardware and architecture.

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For Remote Linux Help Desk jobs in Lowell, MA, the most frequently searched job titles are:

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Senior Infrastructure Engineer (Core Infra, US)

Workato

Boston, MA • On-site, Remote

$180K - $240K/yr

Full-time

Medical, Retirement, PTO

Re-posted 6 hours ago

Job description

About Workato

Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care. That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

  • Business Insider named us an "enterprise startup to bet your career on"

  • Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world

  • Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

  • Quartz ranked us the #1 best company for remote workers

We are hiring a Senior Infrastructure Engineer to join our Global Core Infrastructure team and help build and operate the global platform behind Workato.com/go. You will work closely with engineers in the US and across international teams to design, scale, and secure the systems that power Workato's automation platform - trusted by thousands of enterprises and processing billions of events every day.

Role Overview

As a Senior Infrastructure Engineer, you'll be part of the team responsible for the architecture, scalability, and reliability of Workato's distributed cloud platform. You'll design and optimize the systems that allow our services to run securely and efficiently at scale. This is a highly technical role that requires deep experience with cloud infrastructure, Linux internals, and large-scale distributed systems. 

Responsibilities
  • Design, build, and maintain a global, distributed, and resilient cloud infrastructure.
  • Collaborate with AI engineering and iPaaS  engineering teams to plan and deliver complex platform initiatives.
  • Patch and optimize open-source components for performance and security.
  • Build iPaaS and AI infrastructure at scale and cross-cloud.
  • Manage and provision AWS infrastructure using Terraform and Kubernetes.
  • Write and maintain Kubernetes manifests and deployment configurations for critical workloads.
  • Improve and maintain CI/CD pipelines for scalable and secure component delivery.
  • Tune Linux systems and open-source software for high performance and hardened security.
  • Build internal tools to streamline engineering workflows and operational automation.
  • Participate in architecture reviews, incident response, and performance analysis to ensure system reliability.
Requirements
  • 7+ years of experience in infrastructure or systems engineering roles.
  • Proven expertise in distributed systems and cloud-native architectures.
  • Strong understanding of Linux internals, including networking and system-level performance tuning.
  • Experience operating infrastructure on AWS at scale.
  • Proficiency with Terraform, Kubernetes. 
  • Solid understanding of network security and cloud security best practices.
  • Hands-on experience optimizing CI/CD workflows and automating deployments.
  • Excellent analytical, troubleshooting, and communication skills.
Nice to Have
  • Experience with Golang for tooling or internal services.
  • Experience building cross-cloud AI infrastructure.
  • Familiarity with Kafka, Redis, ClickHouse, PostgreSQL, or similar technologies.
  • Experience with observability tools such as Grafana, Prometheus, or VictoriaMetrics.
  • Understanding of Vault or other secrets management systems.
  • Contributions to or maintenance of open-source infrastructure projects.
Tech Stack
  • AWS • Terraform • Kubernetes •  LiteLLM • Quadrant • ArgoCD • Kafka • PostgreSQL • Redis • ClickHouse • Grafana • VictoriaMetrics • Vault
Why Join Us
  • Build and operate a world-class cloud platform used by leading global enterprises.
  • Collaborate with experienced engineers in the US and across international teams.
  • Work in a highly technical environment focused on scalability, performance, and reliability.
  • Contribute to an engineering culture that values ownership, craftsmanship, and innovation.

This is a full-time position with a salary range of $180,000.00 - $240,000.00 per year, depending on experience and qualifications. The package includes health insurance, paid time off, and a 401(k) plan.