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Remote Linux Desktop Support Jobs in Austin, TX (NOW HIRING)

Exacta

IT Infrastructure & Systems Engineer

Austin, TX · Remote

... Linux (Ubuntu), server virtualization, and remote server/network management. This role requires ... Ready to assist our company's staff with escalation support via a ticketing system * Willingness to ...

FHR

Security Architect - Consultant 9309

Austin, TX · Remote

$66.50 - $86/hr

* Location: 100% Remote. -Security Architect - Consultant 9309 . Employment Type: W2 Only (No ... Linux, Windows, network security protocols and procedures 5+ years of experience in supporting ...

Applied Information Sciences

Senior DevOps Engineer

Austin, TX · Remote

$128K - $165K/yr

Occasional onsite visits are in Washington, DC or Austin, TX, but mostly remote. Security Clearance ... for Linux-based automation tasks; PowerShell and Python experience a plus * Support KEDA-based ...

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All JobsLinux Desktop Support JobsRemote Linux Desktop Support JobsRemote Linux Desktop Support Jobs in Austin, TX

Remote Linux Desktop Support information

See Austin, TX salary details

$10

$26

$45

How much do remote linux desktop support jobs pay per hour?

As of Jul 19, 2026, the average hourly pay for remote linux desktop support in Austin, TX is $26.76, according to ZipRecruiter salary data. Most workers in this role earn between $20.48 and $30.48 per hour, depending on experience, location, and employer.

What are some common challenges faced in a Remote Linux Desktop Support role, and how can they be managed effectively?

A common challenge in Remote Linux Desktop Support is troubleshooting issues without physical access to the user's device, which can make hardware-related problems more difficult to diagnose. Additionally, users may have highly customized environments, requiring support professionals to adapt quickly to various Linux distributions and configurations. Effective communication is crucial, as clear instructions help users resolve issues remotely. Staying updated on the latest Linux tools and remote management solutions also greatly enhances problem-solving efficiency and user satisfaction.

What is the difference between Remote Linux Desktop Support vs Remote Windows Desktop Support?

AspectRemote Linux Desktop SupportRemote Windows Desktop Support
Required CertificationsLinux certifications (e.g., LPIC, CompTIA Linux+)Microsoft certifications (e.g., MCSA, CompTIA A+)
Work EnvironmentPrimarily Linux-based systems, open-source toolsPrimarily Windows-based systems, proprietary software
Employer & Industry UsageTech companies, open-source communities, hosting providersCorporate IT, healthcare, finance sectors
Common Search & Comparison IntentUnderstanding Linux support roles, troubleshooting Linux desktopsSupporting Windows desktops, troubleshooting Windows issues

Remote Linux Desktop Support focuses on assisting users with Linux operating systems, requiring Linux-specific skills and certifications. In contrast, Remote Windows Desktop Support deals with Windows environments, emphasizing Microsoft certifications. Both roles involve remote troubleshooting, but they serve different user bases and system environments.

What is a Remote Linux Desktop Support specialist?

A Remote Linux Desktop Support specialist is an IT professional who provides technical assistance and troubleshooting for Linux-based desktop systems, often working remotely. Their responsibilities include resolving software, hardware, and network issues, installing and updating Linux distributions, and guiding users through technical problems via remote tools. They may also help with system optimization, security updates, and user account management. These specialists often support end-users, businesses, or teams utilizing Linux operating systems in their daily workflow. Strong communication skills and in-depth knowledge of various Linux distributions are essential for this role.

What are the key skills and qualifications needed to thrive as a Remote Linux Desktop Support specialist, and why are they important?

To thrive as a Remote Linux Desktop Support specialist, you need strong knowledge of Linux operating systems, troubleshooting skills, and experience with user support, often backed by relevant certifications like CompTIA Linux+ or LPIC-1. Familiarity with remote desktop tools, ticketing systems, and command-line utilities is essential for effectively resolving technical issues. Excellent communication, patience, and problem-solving abilities help you deliver clear support and build trust with remote users. These skills ensure efficient resolution of incidents, high user satisfaction, and reliable system performance in distributed work environments.
What are the most commonly searched types of Linux Desktop Support jobs in Austin, TX? The most popular types of Linux Desktop Support jobs in Austin, TX are:
What are popular job titles related to Remote Linux Desktop Support jobs in Austin, TX? For Remote Linux Desktop Support jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Remote Linux Desktop Support jobs in Austin, TX look for? The top searched job categories for Remote Linux Desktop Support jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Linux Desktop Support jobs? Cities near Austin, TX with the most Remote Linux Desktop Support job openings:
Remote Linux Desktop Support jobs near you
Infographic showing various Remote Linux Desktop Support job openings in Austin, TX as of July 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 13% Physical, and 87% Remote job distribution, with an average salary of $55,657 per year, or $26.8 per hour.

Engineering Team Lead - CX/CCaaS Platform(Remote)

Sangoma

Austin, TX • On-site, Remote

$101K - $133K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago

Job description

Engineering Team Lead - CX/CCaaS Platform
Build It. Scale It. Lead by Example.
At Sangoma, we build the technology that keeps businesses connected. Our cloud communications portfolio powers millions of conversations every day through Unified Communications (UCaaS), Contact Center as a Service (CCaaS), SIP Trunking, and Customer Experience (CX) solutions used by organizations worldwide.
We are seeking an experienced Engineering Team Lead - CX/CCaaS Platform to provide technical leadership for our Contact Center and Customer Experience engineering team. This role is ideal for a senior engineer who enjoys solving complex technical challenges while mentoring teammates, driving engineering excellence, and helping deliver high-quality cloud communications solutions.
As a Team Lead, you will remain hands-on in development while serving as the technical leader for your team. You'll collaborate closely with Engineering Management, Product Management, and cross-functional teams to deliver scalable, reliable, and innovative solutions.
Location: United States, Canada, or Medellín, Colombia
Your Role
  • Lead the day-to-day technical direction for a team of software engineers.
  • Serve as the primary technical mentor, providing coaching, code reviews, and guidance to team members.
  • Contribute directly to software design, architecture, development, debugging, and production support.
  • Collaborate with Product Management to refine requirements, estimate work, and deliver customer-focused solutions.
  • Help prioritize work, remove technical roadblocks, and support sprint planning and execution.
  • Drive the development and continuous improvement of Sangoma's CX and CCaaS platforms with a focus on scalability, reliability, and performance.
  • Participate in architecture discussions and promote engineering best practices across the team.
  • Champion modern software development practices, including CI/CD, automated testing, Infrastructure as Code, and observability.
  • Support production operations by assisting with troubleshooting, root cause analysis, and continuous platform improvements.
  • Work closely with Product, Customer Success, Professional Services, Support, Security, and Infrastructure teams to deliver exceptional customer experiences.
  • Assist Engineering Management with technical planning, onboarding, and mentoring new engineers.

Requirements
Your Background
  • 6+ years of professional software engineering or platform development experience.
  • Previous experience serving as a Technical Lead, Team Lead, Senior Software Engineer, or similar role.
  • Experience working within CCaaS, CX, UCaaS, telecommunications, real-time communications, or customer-facing SaaS environments.
  • Strong software engineering background with experience building modern distributed applications.
  • Experience with one or more programming languages such as Python, Elixir, Java, Go, or Node.js.
  • Experience designing and developing cloud-native applications, APIs, and microservices.
  • Experience working in Linux/Unix environments.
  • Experience with PostgreSQL, MySQL, or similar relational databases.
  • Experience with Git, CI/CD pipelines, automated testing, and Agile development practices.
  • Bachelor's degree in Computer Science, Engineering, Information Technology, or equivalent practical experience.
  • Strong communication skills with a passion for mentoring engineers and collaborating across technical teams.

Preferred Qualifications
  • Experience with Contact Center and Customer Experience technologies, including omnichannel engagement, intelligent routing, agent desktop applications, analytics, workforce engagement, and CRM integrations.
  • Knowledge of SIP, VoIP, WebRTC, call routing, and telecommunications technologies.
  • Experience with Elixir is highly desirable.
  • Experience with AWS, Azure, or Google Cloud.
  • Experience with Kubernetes, Docker, Infrastructure as Code, and observability platforms.

Benefits
What We Offer:
  • Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) effective after a short waiting period
  • Matching 401K program - 100% match on 4%.
  • Employee Stock Purchase Plan after one year of service.
  • Flexible Time Off & Company Holidays
  • Entrepreneurial work environment partnered with high growth career opportunities

Are you ready to make a direct impact on the company and be rewarded for your performance? Are you ready to take on a new challenge?
Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.
Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

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