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Remote Licensed Customer Service Agent Jobs in Springfield, OR

Lane County, OR

Plans Examiner, Senior

OR · On-site +1

$41.73 - $55.74/hr

Customer Service Center, OR Job Type: Regular Remote Employment: Flexible/Hybrid Job Number ... Must be in possession of a valid driver's license at time of application, and a valid Oregon Driver ...

Danaher

District Sales Manager - West

Eugene, OR · On-site +1

$140K - $165K/yr

For more than 50 years, we have been empowering our customers to solve the most impactful ... Partner with crossfunctional stakeholders (Service, Finance, Sales Operations, HR, IT, Legal) to ...

BlueSky Telepsych

Psychiatrist (MD)

Eugene, OR · Remote

Licensure is required or must be obtained in one or more of the following states: Alaska, Arizona ... Strong clinical judgment and ability to work independently within a remote care team At BlueSky ...

BlueSky Telepsych

Psychiatrist (MD)

Eugene, OR · Remote

$130 - $240/hr

Licensure is required or must be obtained in one or more of the following states: Alaska, Arizona ... Strong clinical judgment and ability to work independently within a remote care team At BlueSky ...

Liberty Mutual

Associate Staff Attorney

Eugene, OR · On-site +1

Description This role is primarily remote in the state of Oregon except for required appearances ... At Liberty Mutual, we're committed to delivering exceptional legal services to our customers around ...

Liberty Mutual

Associate Staff Attorney

Eugene, OR · On-site +1

Description This role is primarily remote in the state of Oregon except for required appearances ... At Liberty Mutual, we're committed to delivering exceptional legal services to our customers around ...

InsCipher

Tax Associate

Eugene, OR · Remote

$21 - $26/hr

... services for our customers. Our ultimate goal is to become the trusted authority and leading ... Remote to join our team. Under the direction of the Filing Services Team Lead this role will be ...

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Remote Licensed Customer Service Agent information

See Springfield, OR salary details

$10

$18

$28

How much do remote licensed customer service agent jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote licensed customer service agent in Springfield, OR is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.67 per hour, depending on experience, location, and employer.

What is a remote licensed customer service agent?

A Remote Licensed Customer Service Agent is a professional who provides customer support and assistance while working from a location outside of a traditional office, typically from home. These agents often hold specific licenses, such as those required for insurance, finance, or healthcare, enabling them to handle specialized customer inquiries and transactions. Their main responsibilities include answering questions, resolving issues, and ensuring customer satisfaction, all while complying with industry regulations. Remote agents use technology to communicate with customers via phone, email, or chat platforms. This role offers flexibility but requires strong communication skills and a reliable internet connection.

What is the difference between Remote Licensed Customer Service Agent vs Remote Insurance Customer Service Representative?

AspectRemote Licensed Customer Service AgentRemote Insurance Customer Service Representative
CredentialsRequires state licensing, certifications in customer service or insuranceMay require insurance licenses, but not always
Work EnvironmentHome-based, customer-focused, often in insurance or financial servicesHome-based, handling insurance policy inquiries and claims
Industry UsageCommon in insurance, finance, and related sectorsPrimarily in insurance companies and agencies
Search & Comparison IntentPeople comparing licensed customer service roles in insurancePeople seeking insurance-specific customer service jobs

The Remote Licensed Customer Service Agent typically requires insurance licenses and works in insurance or financial sectors, focusing on customer support with licensing credentials. The Remote Insurance Customer Service Representative also handles insurance inquiries but may not always require licensing. Both roles are home-based and industry-specific, but the licensed agent role emphasizes licensing requirements and broader financial services experience.

What are the key skills and qualifications needed to thrive as a remote licensed customer service agent?

To thrive as a Remote Licensed Customer Service Agent, you need strong communication skills, problem-solving abilities, and an active relevant license (such as insurance or securities) specific to your industry. Familiarity with CRM platforms, call center software, and secure remote work systems is typically required. Exceptional empathy, patience, and self-motivation are vital soft skills for building rapport and managing customer concerns independently. These competencies enable agents to deliver compliant, high-quality service and resolve customer issues effectively in a remote environment.

What are some common challenges remote licensed customer service agents face, and how can they be addressed?

Remote Licensed Customer Service Agents often face challenges such as maintaining clear communication with customers and team members, managing time effectively with minimal supervision, and navigating multiple digital platforms to resolve client issues. To address these, successful agents develop strong organizational habits, proactively seek feedback, and utilize company-provided tools for collaboration and support. Regular virtual team meetings and ongoing training sessions also help agents stay connected and up-to-date on best practices.
What are popular job titles related to Remote Licensed Customer Service Agent jobs in Springfield, OR? For Remote Licensed Customer Service Agent jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Remote Licensed Customer Service Agent jobs in Springfield, OR look for? The top searched job categories for Remote Licensed Customer Service Agent jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Remote Licensed Customer Service Agent jobs? Cities near Springfield, OR with the most Remote Licensed Customer Service Agent job openings:
Remote Licensed Customer Service Agent jobs near you

Territory Sales Manager -Engineered Wood Products (Midwest)

Roseburg

Springfield, OR • Remote

Full-time

Posted 9 days ago

Roseburg Forest Products rating

7.7

Company rating: 7.7 out of 10

Based on 22 frontline employees who took The Breakroom Quiz

Job description

This role is remote; ideal candidate should be located in Wisconsin, Michigan, Illinois, Indiana, Ohio or Kentucky

Purpose

The Territory Sales Manager develops and expands relationships with independent wholesale distribution and retail customers and is responsible for delivering strategic account objectives that align with Roseburg's core values.

Key Responsibilities

  • Business Advisor
    • Understand and anticipate customers' existing and future needs in depth and communicate this within the team and organization
    • Develop compelling solutions to customer needs that differentiate Roseburg from our competition
    • Engage in both tactical and strategic account planning functions to achieve Roseburg objectives
    • Bring a fresh insight to customers' business that will help them deliver a competitive advantage within their market
    • Develop joint strategies that are mutually beneficial to both companies
  • Relationship Manager
    • Build and manage internal and external relationships that foster multiple levels of relationships with key leaders within Roseburg and customers' organization
    • Manage the contact matrix ensuring that all potential points of contact and influence are being attended to appropriately
    • Build trust throughout the customers' organization; influencing purchasing, sales, admin functions, etc.
  • Brand Manager
    • Manage expectations about how Roseburg branded products are targeted and used
    • Ensure Roseburg market strategy is being executed
    • Deliver guidelines to being a Roseburg program partner
    • Build, drive, and service demand for all Roseburg products through entire sales channel
    • Influence specification of Roseburg products where appropriate
  • Embrace the growing role of technology (CRM, virtual constructs, electronic commerce, etc.)
  • Perform other duties as assigned
  • Models company core values

Required Qualifications

  • Bachelor's degree in Business, Marketing or Technical degree
  • Five (5) plus years' sales experience in the construction and/or building materials market segments
  • Ideal team player (hungry, humble, and smart)
  • Ability to manage multiple and conflicting priorities in a dynamic environment
  • Excellent interpersonal skills
  • Understand and exhibit a sense of urgency
  • Outstanding listening, verbal and written communication skills
  • Strong self-motivation and organizational skills
  • A basic understanding of financial principles
  • An understanding of the Roseburg product portfolio as well as our value over the competition
  • Good understanding of the strengths and weaknesses of our key competitors
  • Proven track record of success; demonstrating proficiency in selling skills, listening, probing techniques, identifying buying signals and negotiating for mutual benefit to Roseburg and the client
  • Valid driver license with a safe and proven driving record
  • Ability and willingness to travel overnight approximately 50% of the time

This position is remote eligible in the following states:

  • Maryland
  • Ohio
  • Pennsylvania
  • Virginia
  • Michigan (Southern Michigan preferred)

What Roseburg Forest Products employees say

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Benefits

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