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Remote Licensed Customer Service Agent Jobs in Springfield, OR

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ... Insurance license required or willingness to obtain one * Basic computer skills * Must reside in ...

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Remote Licensed Customer Service Agent information

See Springfield, OR salary details

$10

$18

$28

How much do remote licensed customer service agent jobs pay per hour?

As of Aug 26, 2026, the average hourly pay for remote licensed customer service agent in Springfield, OR is $18.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $20.67 per hour, depending on experience, location, and employer.

What is a remote licensed customer service agent?

A Remote Licensed Customer Service Agent is a professional who provides customer support and assistance while working from a location outside of a traditional office, typically from home. These agents often hold specific licenses, such as those required for insurance, finance, or healthcare, enabling them to handle specialized customer inquiries and transactions. Their main responsibilities include answering questions, resolving issues, and ensuring customer satisfaction, all while complying with industry regulations. Remote agents use technology to communicate with customers via phone, email, or chat platforms. This role offers flexibility but requires strong communication skills and a reliable internet connection.

What are the key skills and qualifications needed to thrive as a remote licensed customer service agent?

To thrive as a Remote Licensed Customer Service Agent, you need strong communication skills, problem-solving abilities, and an active relevant license (such as insurance or securities) specific to your industry. Familiarity with CRM platforms, call center software, and secure remote work systems is typically required. Exceptional empathy, patience, and self-motivation are vital soft skills for building rapport and managing customer concerns independently. These competencies enable agents to deliver compliant, high-quality service and resolve customer issues effectively in a remote environment.

What are some common challenges remote licensed customer service agents face, and how can they be addressed?

Remote Licensed Customer Service Agents often face challenges such as maintaining clear communication with customers and team members, managing time effectively with minimal supervision, and navigating multiple digital platforms to resolve client issues. To address these, successful agents develop strong organizational habits, proactively seek feedback, and utilize company-provided tools for collaboration and support. Regular virtual team meetings and ongoing training sessions also help agents stay connected and up-to-date on best practices.

What is the difference between Remote Licensed Customer Service Agent vs Remote Insurance Customer Service Representative?

AspectRemote Licensed Customer Service AgentRemote Insurance Customer Service Representative
CredentialsRequires state licensing, certifications in customer service or insuranceMay require insurance licenses, but not always
Work EnvironmentHome-based, customer-focused, often in insurance or financial servicesHome-based, handling insurance policy inquiries and claims
Industry UsageCommon in insurance, finance, and related sectorsPrimarily in insurance companies and agencies
Search & Comparison IntentPeople comparing licensed customer service roles in insurancePeople seeking insurance-specific customer service jobs

The Remote Licensed Customer Service Agent typically requires insurance licenses and works in insurance or financial sectors, focusing on customer support with licensing credentials. The Remote Insurance Customer Service Representative also handles insurance inquiries but may not always require licensing. Both roles are home-based and industry-specific, but the licensed agent role emphasizes licensing requirements and broader financial services experience.

What are popular job titles related to Remote Licensed Customer Service Agent jobs in Springfield, OR?

For Remote Licensed Customer Service Agent jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Remote Licensed Customer Service Agent jobs in Springfield, OR look for?

The top searched job categories for Remote Licensed Customer Service Agent jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Remote Licensed Customer Service Agent jobs?

Cities near Springfield, OR with the most Remote Licensed Customer Service Agent job openings:

Remote Licensed Mental Health Counselor - Full-Time Opportunity

Eugene, OR • Remote

Full-time

Posted 8 days ago


Job description

Position Overview

We are excited to announce an opportunity for a dedicated and compassionate Remote Licensed Mental Health Counselor to join our team at CRM Counseling Mental and Wellness Center. This full-time position allows you to provide essential mental health services to clients in a supportive and flexible remote setting, all while earning a competitive salary ranging from USD 90,000 to 104,000 annually.

About the Organization

CRM Counseling Mental and Wellness Center is a forward-thinking community health clinic based in Eugene, Oregon. Our mission is to enhance the lives of individuals through accessible, high-quality mental health services. We take pride in our dedicated network of counselors who bring a wealth of expertise and diverse backgrounds, including Licensed Marriage and Family Therapists (LMFT), Licensed Professional Counselors (LPC), Licensed Clinical Social Workers (LCSW), and psychologists. By actively recruiting professionals with varied experience, we ensure that we meet the diverse needs of our client population.

Work Environment

The work environment at CRM Counseling is fully remote, promoting a flexible schedule that allows you to achieve a healthy work-life balance. Working from the comfort of your home, you will utilize advanced telehealth technologies to connect with clients via video chat, ensuring a seamless experience for both you and the individuals you serve. Our fully equipped counselor portal simplifies administrative tasks, allowing you to focus mainly on client care.

Key Responsibilities

As a Remote Licensed Mental Health Counselor, your responsibilities will include:

  • Conducting ethical and compassionate individual counseling sessions through secure video platforms, ensuring a therapeutic environment.
  • Implementing evidence-based, solution-focused treatment modalities to facilitate effective therapy for clients.
  • Creating tailored treatment plans based on comprehensive client assessments that address the specific mental health needs of each individual.
  • Helping clients to gain insights into their emotions, experiences, and interpersonal relationships, fostering self-awareness and growth.
  • Monitoring clients' progress throughout their treatment journeys and assisting them in building healthy coping strategies for managing life's challenges.
Patient Population / Client Focus

You will primarily work with stable, low-acuity adults presenting a spectrum of mental health needs. Our goal is to empower these clients to develop skills that enhance their quality of life and overall well-being. As part of a supportive team, you will contribute to their journey of recovery and personal growth.

Qualifications

To be considered for this role, the following qualifications are required:

  • A Master’s degree in a counseling-related discipline such as Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology.
  • A current state-issued mental health counseling license, allowing for independent practice without supervision. Specific credentials can include:
    • Licensed Marriage and Family Therapist (LMFT)
    • Licensed Professional Counselor (LPC)
    • Licensed Clinical Social Worker (LCSW)
    • Psychologist
  • No limited/provisional licenses or pending disciplinary actions.
  • Exceptional interpersonal skills, characterized by empathy and understanding.
  • Strong computer literacy, with proficiency in video conferencing tools and electronic documentation systems.
  • A reliable computer with webcam and audio capabilities, along with a dependable internet connection.
Preferred Experience

While not mandatory, preference will be given to candidates with previous experience in telehealth counseling, particularly with adult clients. Familiarity with solution-focused therapy approaches will also be considered an asset.

Compensation and Benefits

We value our counselors and offer a comprehensive benefits package that includes:

  • A competitive salary within the range of USD 90,000 – 104,000 per year.
  • A sign-on bonus to welcome you to our team.
  • Flexible scheduling options that allow you to tailor your hours to fit your personal commitments.
  • Minimal paperwork requirements, as our administration team will handle most of the documentation for you.
  • Unlimited client referrals based on your specialties, helping you build a robust caseload quickly.
  • Personalized support to ease the process of providing mental health care and focusing on client interactions.
Career Growth Opportunities

At CRM Counseling, we believe in the continuous growth and development of our team members. You will have access to ongoing training and professional development opportunities, allowing you to further your skills, gain new certifications, and stay abreast of the latest developments in mental health counseling.

Why Join Our Team

By joining CRM Counseling Mental and Wellness Center, you will become part of a compassionate and driven community dedicated to making a difference in the lives of others. Our supportive environment empowers counselors to focus on their clients, while we take care of the administrative details. If you are passionate about mental health and eager to help others, we invite you to apply and grow your career with us—transforming lives one counseling session at a time.

Application Information

If you are ready to become part of our dedicated team as a Remote Licensed Mental Health Counselor, please submit your resume along with a cover letter detailing your qualifications and interest in this position. Indicate your credentials and the state in which you are licensed. We look forward to reviewing your application!