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Remote To 20 Hr Customer Service Jobs in Springfield, OR

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

Willingness to learn and be coached through structured training * Friendly, outgoing, and ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Remote To 20 Hr Customer Service information

See Springfield, OR salary details

$11

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$30

How much do remote to 20 hr customer service jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote to 20 hr customer service in Springfield, OR is $20.36, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $22.40 per hour, depending on experience, location, and employer.

What is a remote to 20 hr customer service job?

'Remote To 20 Hr Customer Service' jobs refer to customer service positions that are performed remotely (from home or another location outside of a traditional office) and typically offer up to 20 hours of work per week. These roles often involve assisting customers via phone, email, or chat, addressing questions, troubleshooting issues, and providing information about products or services. They are ideal for individuals seeking part-time, flexible work arrangements, such as students, caregivers, or those needing supplementary income. Employers usually require good communication skills, basic computer proficiency, and a reliable internet connection for these roles.

What skills and qualifications are needed to work as a remote customer service representative up to 20 hours per week?

To excel as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and familiarity with basic computer operations, often supported by a high school diploma or equivalent. Experience using customer relationship management (CRM) software, help desk platforms, and online communication tools is typically required. Exceptional patience, active listening, and time management skills help you stand out in this role. These competencies are critical for effectively resolving customer issues, maintaining satisfaction, and performing efficiently in a remote work environment.

What are common challenges faced by remote customer service representatives working part-time, and how can they be overcome?

Remote, part-time customer service representatives often face challenges such as maintaining clear communication with both customers and team members, managing time effectively across varying shifts, and staying motivated while working independently. To overcome these challenges, it's important to establish a dedicated workspace, use digital tools to stay organized, and participate actively in virtual team meetings or chats. Regularly checking in with your supervisor and seeking feedback can also help you stay connected and improve your performance.

What is the difference between Remote To 20 Hr Customer Service vs Remote To 20 Hr Call Center Representative?

AspectRemote To 20 Hr Customer ServiceRemote To 20 Hr Call Center Representative
CredentialsBasic customer service skills, sometimes a high school diplomaSimilar credentials, often requiring basic communication skills
Work EnvironmentHome-based, flexible hours, independent setupHome-based or call center environment, structured shifts
Industry UsageCustomer service across various industries like retail, tech, healthcarePrimarily in telecommunications, tech support, or sales sectors

Both roles involve remote customer interaction with similar credential requirements. The main difference lies in the typical industry and work environment structure, with call center representatives often working in more structured settings within specific sectors.

What are popular job titles related to Remote To 20 Hr Customer Service jobs in Springfield, OR?

For Remote To 20 Hr Customer Service jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Remote To 20 Hr Customer Service jobs in Springfield, OR look for?

The top searched job categories for Remote To 20 Hr Customer Service jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Remote To 20 Hr Customer Service jobs?

Cities near Springfield, OR with the most Remote To 20 Hr Customer Service job openings:

Call Center Remote Customer Service Representative

Springfield, OR • Remote

$17 - $19/hr

Full-time

Medical, Retirement, PTO

Re-posted 5 days ago


Job description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance. 

Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services. 

Full-time/Seasonal 

· $17.00/hr. plus performance incentives 

· $19.00/hr. Spanish Bilingual, plus performance incentives 

Requirements 

  • 18 years of age or older  

  • Complete Background check and drug test within 3 days  

  • Dedicated, private, and secure workspace 

  • Personal device with functioning camera required for the Training Period 

  • Committed to full attendance for paid 3-week Training period  

  • Minimum Internet Speed of 100 mb/s with ethernet 

  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required 

  • NOT compatible with Mobile Internet Service Providers and/or Satellite.  

  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders 
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities

  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications

  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer

  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)

  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus