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Remote Legal Case Management Jobs in Reno, NV (NOW HIRING)

Atlas Copco

Key Account Sales - Reno

Reno, NV · On-site +1

This role combines strategic account management with proactive field sales activities, focusing on ... Voluntary Insurances (Pet, Accident, Critical Illness, Legal, etc.) * Employee Assistance Program

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All JobsLegal Case Management JobsRemote Legal Case Management JobsRemote Legal Case Management Jobs in Reno, NV

Remote Legal Case Management information

See Reno, NV salary details

$20.9K

$55.3K

$89.7K

How much do remote legal case management jobs pay per year?

As of Jul 18, 2026, the average yearly pay for remote legal case management in Reno, NV is $55,256.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,900.00 and $62,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Legal Case Manager, and why are they important?

To excel as a Remote Legal Case Manager, you need a solid understanding of legal processes, case management, and often a paralegal certification or relevant legal experience. Familiarity with legal case management software, document management systems, and secure communication tools is typically required. Exceptional organizational skills, attention to detail, and effective written and verbal communication help you manage cases and coordinate with clients and legal teams remotely. These skills ensure that legal cases progress smoothly, deadlines are met, and confidential information is handled efficiently and securely.

What are some common challenges faced in remote legal case management, and how can they be addressed?

Remote legal case managers often face challenges such as coordinating effectively with attorneys and clients across different locations, maintaining data security, and ensuring timely document management. To overcome these, many firms utilize secure case management software, establish clear communication protocols, and schedule regular virtual check-ins. Staying organized and proactive in managing deadlines and updates is crucial for success in this remote environment.

What is the difference between Remote Legal Case Management vs Remote Legal Assistant?

AspectRemote Legal Case ManagementRemote Legal Assistant
CredentialsLegal education, certification often preferredHigh school diploma or paralegal certification
Work EnvironmentLaw firms, legal departments, remote setupsLaw offices, legal firms, remote roles
Job ResponsibilitiesManaging case files, coordinating legal processes, client communicationScheduling, document preparation, administrative support

Remote Legal Case Management involves overseeing legal cases, coordinating legal activities, and managing client communications, often requiring legal knowledge and certifications. Remote Legal Assistants focus on administrative tasks like scheduling and document handling. Both roles are essential in legal settings and can be performed remotely, but they differ in scope and responsibilities.

What is remote legal case management?

Remote legal case management refers to the process of organizing, tracking, and managing legal cases using digital tools and platforms, allowing legal professionals to work from locations outside of a traditional law office. This typically involves the use of specialized software to store documents, manage deadlines, communicate with clients, and collaborate with team members securely online. Remote legal case management increases flexibility, efficiency, and accessibility for legal teams and clients alike while maintaining compliance with confidentiality and data security standards.
What are the most commonly searched types of Legal Case Management jobs in Reno, NV? The most popular types of Legal Case Management jobs in Reno, NV are:
What are popular job titles related to Remote Legal Case Management jobs in Reno, NV? For Remote Legal Case Management jobs in Reno, NV, the most frequently searched job titles are:
What job categories do people searching Remote Legal Case Management jobs in Reno, NV look for? The top searched job categories for Remote Legal Case Management jobs in Reno, NV are:
What cities near Reno, NV are hiring for Remote Legal Case Management jobs? Cities near Reno, NV with the most Remote Legal Case Management job openings:
Remote Legal Case Management jobs near you

Customer Success Manager II

Clear Capital | CubiCasa

Reno, NV • Remote

$65K - $92K/yr

Full-time

Posted 2 days ago

New

Job description

The Customer Success Manager II is the owner of Core Account Customer Success and Sentiment. You will own servicing accounts to retain revenue and support good performance for future growth potential. You are responsible for reviewing customer issues and building confidence with the customer where possible on education issues or disseminating the vision of customer success and opportunity across internal stakeholders and ensuring accountability to that success. You will analyze accounts that have customized, high-touch processes and work to streamline to standardized process. Where a customized process is necessary, you’ll look to identify efficiencies across operations, quality and support teams while improving the customer experience and financial health of the account. You will assist the Customer Success Managers as needed for out of office coverage and project related support. You will take on special projects related to customer success as needed.
What You Will Work On
  • Customer Success Advocate and Performance Management:
  • Proactively manage understanding your customer’s organization, value received from our services, their key players, expectations, hot buttons, workflow and technology for your top 20 accounts.
  • Develop deep knowledge of Clear Capital’s product, process and performance so you can add value in discussions with customers 
  • Drill down to root cause on customer issues and partner with internal teams to find the  right path to resolution
  • Work in gray areas with good judgement calls on when to escalate (raise the flag internally) or de-escalate potential customer issues (lower the flag direct with the customer)
  • Navigate high level investigations of data or files to drive escalation or de-escalation
  • Identify growth opportunities and partner with sales to realize the opportunity
  • Project manage and validate success for any necessary account alignment internally
  • Revenue and Margin Management - Find opportunities to streamline process to make high-touch, low volume accounts more efficient
 
For your top 20 accounts: 
  • Retain and identify revenue growth potential by understanding drivers and proactively managing
  • Monitor monthly revenue and engage customers to thank them for increases or inquire about declines to identify requirements to win it back
  • Monitor and manage healthy customer gross margins through review, education and outreach on internal practices as well as contract and pricing negotiation
 
Who We are Looking For
  • Demonstrated ability to perform duties outlined above
  • Strong organization, follow through and follow up
  • Self driven time management
  • Ability to work independently and set or reset priorities 
  • Strong communication skills across listening, speaking and writing
  • Ability to pull down and analyze data at a high level for turn time and quality trends
  • Find process improvements and efficiencies
  • Willingness to travel as needed to build relationships
  • Strong project management skills and organization
  • Enthusiastic, clear and effective communication style
  • Cross organizational strategic partnership development
  • Creatively clear roadblocks
  • Ability to fiercely prioritize
  • Effective relationship building with internal partners and customers
 
What You Can Expect
  • Compensation: The base salary for this position ranges from $65,500 to $92,000 annually, depending on your location, experience, and qualifications. Additional compensation offerings include a company profit-sharing bonus program, communication stipends, and referral bonuses. 
  • Inclusive benefits package offering: 
  • Comprehensive medical, dental, and company paid vision insurance, 401(k) retirement plan with employer match, voluntary life and AD&D insurance options, voluntary supplemental insurances for accident, critical illness, and legal services,  paid time off (PTO) and paid holidays, employee assistance and wellness programs, company paid short term disability coverage, company contributions to health saving funds (with participation in the high deductible health plan. We offer company-paid access to Galileo for virtual primary care and Rula for virtual mental health resources.
  • Through our Anniversary Program, we celebrate the meaningful milestones and long tenure that reflect how much we value your contributions and commitment to our team.
  • Career and skill development resources to help advance your career and personal growth.
  • A mission-driven environment where your work makes a measurable impact on the real estate industry.
 
What We Value
  • Wherever it Leads, Whatever it Takes® -  No matter how remote, complex, or unexpected. Our commitment never wavers.
  • Hire NICE people - Skills can be taught but character shines through. We seek those who bring integrity, kindness, and grit.
  • Lift others up - We lead with empathy and strive to improve the lives of those around us.
  • Sweat the details - Excellence lives in the little things. Getting it just so is how we make a big impact.
  • Raise the bar -  We don’t settle for industry standards, we redefine them.