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Remote Learning Enablement Jobs in Florida (NOW HIRING)

Steer

Technical Support Specialist - Remote

Tampa, FL · On-site +1

... and enablement. * Troubleshoot technical issues and coordinate timely updates to live ... Learning Stipend * WFH Equipment * Chance to work with the latest technology * A collaborative ...

Steer

Technical Support Specialist - Remote

Miami, FL · On-site +1

... and enablement. * Troubleshoot technical issues and coordinate timely updates to live ... Learning Stipend * WFH Equipment * Chance to work with the latest technology * A collaborative ...

Humana

Senior Incident Management Practice Engineer

Tampa, FL · On-site +1

$108K - $148K/yr

A core component of the role is AI enablement by embedding AIOps, machine learning, and predictive ... This role is not eligible for work sponsorship Limited Geography Remote - This is a remote position ...

Humana

Senior Incident Management Practice Engineer

Tampa, FL · On-site +1

$108K - $148K/yr

A core component of the role is AI enablement by embedding AIOps, machine learning, and predictive ... This role is not eligible for work sponsorship Limited Geography Remote - This is a remote position ...

Humana

Senior Incident Management Practice Engineer

Tampa, FL · On-site +1

$108K - $148K/yr

A core component of the role is AI enablement by embedding AIOps, machine learning, and predictive ... This role is not eligible for work sponsorship Limited Geography Remote - This is a remote position ...

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Remote Learning Enablement information

What are the key skills and qualifications needed to thrive in remote learning enablement, and why are they important?

To thrive in Remote Learning Enablement, you need expertise in instructional design, digital pedagogy, and a solid understanding of e-learning best practices, often supported by a degree in education or instructional technology. Familiarity with Learning Management Systems (LMS) like Canvas or Moodle, authoring tools such as Articulate Storyline, and relevant certifications (e.g., Certified Professional in Learning and Performance) are highly valuable. Strong communication, problem-solving, and adaptability enable effective collaboration and support for diverse learners and educators in virtual environments. These competencies are essential to create engaging, accessible, and impactful remote learning experiences that drive learner success.

What are some common challenges faced by professionals in remote learning enablement, and how can they be addressed?

Professionals in Remote Learning Enablement often encounter challenges such as maintaining learner engagement, ensuring smooth technology adoption, and supporting diverse learning needs across distributed teams. Overcoming these challenges involves leveraging interactive tools, providing clear onboarding for digital platforms, and fostering open communication with both instructors and learners. Collaborating closely with IT, instructional designers, and organizational leaders helps to continuously improve the remote learning experience and resolve issues promptly.

What is remote learning enablement?

Remote Learning Enablement refers to the strategies, tools, and support systems that help individuals or organizations successfully conduct learning activities outside of traditional, in-person settings. This can involve the use of technology platforms, digital resources, instructional design, and ongoing technical support to ensure learners have access to quality education from any location. Professionals in this field often work to implement best practices, train educators, and troubleshoot issues to create effective and engaging remote learning experiences.

What is the difference between Remote Learning Enablement vs Instructional Designer?

AspectRemote Learning EnablementInstructional Designer
CredentialsTypically requires education or training in education, e-learning, or related fieldsUsually holds degrees in education, instructional design, or related disciplines
Work EnvironmentPrimarily remote, supporting online learning platforms and toolsOften remote or hybrid, designing and developing educational content
Employer & IndustryEducational institutions, corporate training, e-learning companiesEducational institutions, corporate training, e-learning firms
Primary FocusEnabling effective online learning experiences through support and technologyCreating and designing instructional materials and curricula

Remote Learning Enablement focuses on supporting and facilitating online education through technology and support roles, while Instructional Designers primarily develop and design educational content and curricula. Both roles often work remotely and serve similar industries, but their core responsibilities differ in focus and skill set.

What are the most commonly searched types of Learning Enablement jobs in Florida? The most popular types of Learning Enablement jobs in Florida are:
What are popular job titles related to Remote Learning Enablement jobs in Florida? For Remote Learning Enablement jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Learning Enablement jobs in Florida look for? The top searched job categories for Remote Learning Enablement jobs in Florida are:
What cities in Florida are hiring for Remote Learning Enablement jobs? Cities in Florida with the most Remote Learning Enablement job openings:
Remote Learning Enablement jobs near you
Infographic showing various Remote Learning Enablement job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, 1% Temporary, and 2% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution.

Technical Support Specialist - Remote

Steer

Tampa, FL • On-site, Remote

Full-time

Posted 8 days ago

Job description

Steer offers a suite of software tools for today's automotive repair shop. We combine a mix of software tools that a repair shop needs to run a highly profitable shop, in one user-friendly, cost-effective platform. Through the Steer suite, we allow the shop owner to get back to focusing on what matters, and to stop worrying about marketing and customer retention.

Steer began as an online directory for drivers to find a local mechanic. Fast forward to today, Steer has launched a complete Customer Relationship Management (CRM) marketing suite, complete with text messaging, email automation, direct mail integration, reputation management, appointment reminders, declined/recommended services, and many other features. We are always innovating and we are proud to be a leader in the automotive repair industry. In August 2024 Steer acquired AutoOps - the leader in modern, intelligent, and fully integrated scheduling software for auto repair shops. AutoOps allows customers to smoothly schedule through a shop's website and Google Business Profile.

About The Role

As a Technical Support Associate, you'll be part of a growing team responsible for supporting a digital experience offering for our customers. Your mission is to deliver amazing customer experiences. We are the go-to team for both our internal and external stakeholders. This role bridges customer success, onboarding, and basic technical implementation - ensuring every client's experience is aligned with their business needs and delivers value from day one. You'll be one of the members of our technical support team, helping define the playbook and set the tone for how we bring solutions to life for our customers. Your work will directly impact customer satisfaction, retention, and time-to-value.

You Will:

  • Own technical support for customers
  • Be the point of contact for customers, ensuring all phases of their experiences are resolved quickly and effectively.
  • Own Level 1 support resolutions.
  • Own Level 2+ ticket creation and internal triage.
  • Set up, transfer, troubleshoot phone number ownership.
  • Maintain data connection stability.
  • Own product retraining
  • Maintain up-to-date documentation on procedures and solutions.
  • Provide feedback internally on user experience, improvements or feature requests.
  • Evaluate system potential through assessing compatibility of new programs with existing programs.
  • Tailor and configure customer-facing templates based on client inputs and business goals – no custom development required, but small updates and adjustments will be common
  • Implement scheduling tools and CRM. This includes integration, configuration, training and enablement.
  • Troubleshoot technical issues and coordinate timely updates to live configurations as needed
  • Collaborate closely with teammates focused on integrations, scheduling, and CRM setup to create a seamless service experience

You Are:

  • Someone with strong communication skills who can follow a customer's narrative, understand their point of view, and explain solutions clearly.
  • Curious by nature and motivated to understand how things work.
  • Customer-first in your approach, showing empathy, clarity, and patience.
  • Proactive, resourceful, and ownership-driven — you anticipate needs, take initiative, and follow through.
  • Comfortable building relationships with people across different teams and functions.
  • Organized and able to manage multiple tasks or threads at the same time.


You Have

Must-Have:

  • 2+ years of experience in technical support, onboarding, implementation, or progressive customer service, ideally in a SaaS or digital tools environment.
  • Experience troubleshooting, testing, and training customers across multiple products or features.
  • Experience owning support targets such as ticket completion, response times, or resolution metrics.
  • Experience configuring or managing a client-facing product or tool, such as a templated platform, dashboard, or embedded experience.
  • Experience using a CRM, preferably HubSpot or Salesforce.

Nice-to-Have:

  • Experience working directly with APIs, including basic understanding of how data moves between systems.
  • Experience in the automotive industry or with auto repair shop management tools.
  • Experience working with VoIP or telephony systems.
  • Prior success in a remote work environment.
  • Direct SaaS or startup experience.
  • Highly polished professional communication skills.

Interview Process

  1. Initial Screen - 20min
  2. Wonderlic Assessment
  3. Hiring Manager Interview - 30min
  4. Executive Interview - 30min
    Problem Solving Exercise - 1hr


Salary : 60,000 USD

We Offer

  • 100% remote work environment
  • Medical, Dental and Vision insurance within 30 days
  • 100% employer-paid medical insurance
  • Equity package
  • Flexible PTO with 15 days minimum
  • Generous Parental Leave
  • FSA and HSA options
  • 401(k)
  • Learning Stipend
  • WFH Equipment
  • Chance to work with the latest technology
  • A collaborative, high ownership culture
  • Opportunities for development and career growth

Why Join Steer?

At Steer, we align our mission of transforming the auto repair experience for shop owners and their customers with your passion for growth, innovation, and excellence.

Here, you'll find opportunities to expand your skills, take on career-shaping challenges, and contribute to the future of the auto repair industry, all while enjoying comprehensive benefits and flexible work arrangements to support your well-being.

Join Steer to be part of a forward-thinking, flexible, and collaborative culture where you are empowered to do meaningful and impactful work.


We value diversity and believe that forming teams in which everyone can be their authentic self is key to our success. We welcome applications from those with diverse backgrounds and industries.

Our hiring process looks beyond just credentials. The school you went to at 18 doesn't define your potential to thrive and enrich our culture. Even if you don't meet every requirement, we invite you to apply.