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Remote Leadership Development Jobs in Minneapolis, MN

Optomec Inc

Support Manager

Saint Paul, MN · Remote

Remote leadership and team development * Salesforce Service Cloud configuration & reporting * SLA management and escalation handling * Remote customer communication and stakeholder management

Intuit

Staff Partner Development Manager

Minneapolis, MN · Remote

$149K - $202K/yr

Make outbound calls to actively prospect new leads and engage firms to generate new business ... California Remote (Bay Area) $149,500- $202,000 California Remote (Not Bay Area) $149,000- $201,500 ...

Intuit

Staff Partner Development Manager

Bloomington, MN · On-site +1

$149K - $202K/yr

Make outbound calls to actively prospect new leads and engage firms to generate new business ... California Remote (Bay Area) $149,500- $202,000 California Remote (Not Bay Area) $149,000- $201,500 ...

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Remote Leadership Development information

See Minneapolis, MN salary details

$34.4K

$80.8K

$138.8K

How much do remote leadership development jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote leadership development in Minneapolis, MN is $80,830.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,100.00 and $94,500.00 per year, depending on experience, location, and employer.

What is remote leadership development?

A Remote Leadership Development job focuses on training and mentoring leaders in virtual or distributed work environments. Professionals in this role design and implement leadership programs, provide coaching, and help organizations cultivate strong remote leadership skills. They may work with individuals or teams to enhance communication, collaboration, and decision-making. This role is crucial for supporting company culture, engagement, and productivity in remote or hybrid workplaces.

What are some common challenges faced in remote leadership development, and how can they be overcome?

One of the main challenges in Remote Leadership Development is building trust and engagement with participants who are spread across different locations and time zones. To overcome this, professionals utilize interactive virtual tools, schedule sessions to accommodate various time zones, and incorporate diverse learning methods to maintain participant interest. Another challenge is measuring the effectiveness of leadership programs remotely; this can be addressed through regular feedback surveys, virtual assessments, and performance tracking. Successful role-holders stay proactive by fostering open communication, encouraging peer learning, and continuously adapting their approach based on participant needs and organizational goals.

What are the key skills and qualifications needed to thrive in remote leadership development, and why are they important?

To thrive in Remote Leadership Development, you need expertise in leadership theory, organizational development, and adult learning principles, often supported by a background in HR, business, or psychology. Familiarity with virtual collaboration tools (like Zoom, Microsoft Teams), learning management systems, and certifications such as CPLP or SHRM-CP is highly valuable. Exceptional communication, empathy, cultural awareness, and the ability to motivate and engage remote teams are crucial soft skills. These qualifications enable you to effectively design, deliver, and evaluate leadership programs that drive measurable growth in distributed and diverse organizations.

What are the most commonly searched types of Leadership Development jobs in Minneapolis, MN?

The most popular types of Leadership Development jobs in Minneapolis, MN are:

What are popular job titles related to Remote Leadership Development jobs in Minneapolis, MN?

For Remote Leadership Development jobs in Minneapolis, MN, the most frequently searched job titles are:

What job categories do people searching Remote Leadership Development jobs in Minneapolis, MN look for?

The top searched job categories for Remote Leadership Development jobs in Minneapolis, MN are:

What cities near Minneapolis, MN are hiring for Remote Leadership Development jobs?

Cities near Minneapolis, MN with the most Remote Leadership Development job openings:

Remote Leadership Development jobs near you
Infographic showing various Remote Leadership Development job openings in Minneapolis, MN as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $80,830 per year, or $38.9 per hour.

Support Manager

Optomec Inc

Saint Paul, MN • Remote

Full-time

Re-posted 22 days ago

Job description

Description

Position Summary: Lead and manage field support operations and dispatch oversight without performing customer on-site visits. Own SLA performance, ticket lifecycle in Salesforce Service Cloud, technician coaching, vendor coordination, and customer-facing escalation communications handled remotely.

Key Responsibilities:


  • Oversee daily field operations: dispatch coordination, schedule management, monitor technician performance and on-site activity remotely.
  • Manage ticket lifecycle in Salesforce: ensure triage, accurate assignment, status updates, resolution      documentation, and timely closures.
  • Own SLA compliance and escalation processes; configure and enforce Milestones/Entitlements and automated alerts.
  • Interface with customers and stakeholders remotely for escalations, status updates, and major incidents      via phone/email/video.
  • Develop, document, and enforce SOPs, checklists, and field tooling best practices for technicians.
  • Coach, train, and evaluate field technicians; conduct performance reviews and drive first-time-fix improvements.
  • Oversee parts inventory and      vendor relationships; coordinate "waiting on parts" workflows and vendor SLAs.
  • Produce and present operational reports and dashboards (SLA compliance, MTTR, FTF rate, utilization, CSAT).
  • Lead post-incident reviews for P1/P2 incidents and implement corrective actions and knowledge-base updates.
  • Maintain safety, privacy, and compliance standards; ensure technicians follow on-site safety protocols.

Requirements

Required Qualifications:


  • 4+ years managing field service or technical support teams with      dispatch/field technicians.
  • Hands-on experience using      Salesforce Service Cloud (ticketing, flows, entitlements/milestones,      reports/dashboards).
  • Strong understanding of SLA      design/enforcement and escalation matrices.
  • Excellent remote customer-facing      communication skills; experience managing escalations virtually.
  • Proven coaching and      people-management skills.
  • Comfortable working remotely and      coordinating field activities without on-site customer visits.


Preferred Qualifications:


  • Experience with mobile field tools (Salesforce Mobile, Field Service Lightning).
  • Technical background in relevant equipment or systems serviced by your organization.
  • Experience with inventory/parts management and vendor coordination.
  • Certifications: ITIL Foundation or equivalent service management certification.


Core Skills:


  • Remote leadership and team development
  • Salesforce Service Cloud configuration & reporting
  • SLA management and escalation handling
  • Remote customer communication and stakeholder management
  • Analytical reporting and continuous improvement
  • Process documentation and knowledge management


Working Conditions:


  • No travel to customer sites. Occasional after-hours or on-call incident handling may be required.



To Apply: Submit resume and brief cover letter highlighting field service management experience and Salesforce Service Cloud expertise.

Apply