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Remote Laboratory Service Engineer Jobs in Ohio (NOW HIRING)

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Remote Laboratory Service Engineer information

What is the difference between Remote Laboratory Service Engineer vs Laboratory Technician?

AspectRemote Laboratory Service EngineerLaboratory Technician
Required CredentialsTypically requires a degree in engineering, science, or related field; certifications in lab equipment or technical supportUsually requires a diploma or associate degree in laboratory sciences or related field
Work EnvironmentPrimarily remote support, troubleshooting, and maintenance of lab equipment; may involve on-site visitsHands-on work in laboratory settings, conducting tests and experiments
Employer & Industry UsageUsed by biotech, pharmaceutical, and research companies for remote technical supportCommon in clinical, research, and industrial labs for sample analysis and testing

The Remote Laboratory Service Engineer focuses on remote technical support and maintenance of lab equipment, often working with clients virtually. In contrast, the Laboratory Technician performs hands-on testing and experiments directly in the lab. Both roles are essential in laboratory operations but differ mainly in work environment and responsibilities.

How does a Remote Laboratory Service Engineer typically collaborate with on-site staff to troubleshoot equipment issues?

As a Remote Laboratory Service Engineer, you will frequently work closely with on-site laboratory personnel to diagnose and resolve equipment issues. Collaboration is primarily done through video calls, phone support, and remote access tools, allowing you to guide staff through troubleshooting steps or perform diagnostics remotely. Building clear communication and maintaining detailed documentation are essential for effective problem-solving. This role often requires patience and adaptability, as on-site staff may have varying levels of technical expertise. Strong teamwork and customer service skills are invaluable for ensuring smooth operations and positive outcomes.

What are Remote Laboratory Service Engineers?

Remote Laboratory Service Engineers are specialized professionals who provide technical support, maintenance, and troubleshooting for laboratory equipment and systems from a remote location. They use digital tools and communication technologies to diagnose issues, guide on-site staff, and ensure instruments operate efficiently. Their role often includes software updates, calibration, and training lab personnel on equipment use, minimizing downtime and avoiding travel when possible. This position is vital in supporting laboratories across industries like healthcare, research, and manufacturing.

What are the key skills and qualifications needed to thrive as a Remote Laboratory Service Engineer, and why are they important?

To thrive as a Remote Laboratory Service Engineer, you need a strong background in electronics, instrumentation, and troubleshooting, typically supported by a degree in engineering or a related technical field. Familiarity with laboratory equipment, remote diagnostic tools, software platforms, and relevant certifications such as CompTIA A+ or manufacturer-specific training are highly beneficial. Excellent problem-solving abilities, effective communication, and strong organizational skills help you manage client relationships and resolve technical issues remotely. These skills ensure minimal equipment downtime, high client satisfaction, and the reliable operation of laboratory systems from a distance.
What are popular job titles related to Remote Laboratory Service Engineer jobs in Ohio? For Remote Laboratory Service Engineer jobs in Ohio, the most frequently searched job titles are:
What cities in Ohio are hiring for Remote Laboratory Service Engineer jobs? Cities in Ohio with the most Remote Laboratory Service Engineer job openings:
Electrical Factory Inspector (Remote/Travel)

Electrical Factory Inspector (Remote/Travel)

Eurofins Scientific

Dayton, OH • On-site, Remote

$50K - $70K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Eurofins rating

7.5

Company rating: 7.5 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

56th of 103 rated laboratories


Job description

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

The Eurofins network of companies is the global leader in food, environment, pharmaceutical and cosmetic product testing and in agroscience Contract Research Organization services. It is one of the market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, advanced material sciences and in the support of clinical studies, as well as having an emerging global presence in Contract Development and Manufacturing Organizations. It also has a rapidly developing presence in highly specialized and molecular clinical diagnostic testing and in-vitro diagnostic products.

In over 30 years, Eurofins has grown from one laboratory in Nantes, France to 58,000 staff across a decentralized and entrepreneurial network of 900 laboratories in over 54 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.

In 2024, Eurofins generated total revenues of EUR 6,515 billion, and has been among the best performing stocks in Europe over the past 20 years.

    Job Description

    Electrical Factory Inspector (Remote/Travel) responsibilities include, but are not limited to, the following:

    • Support department objectives and company goals
    • Be a team player
    • Sustain a positive, enthusiastic and professional attitude at all times
    • Accommodate requests with a smile and "let me see what I can do" attitude
    • Adhere to manager directives
    • Maintain a professional appearance and demeanor
    • Arrive on time, properly dressed and prepared to work
    • Perform all duties in a timely, accurate, honest and professional manner
    • Communicate with customers professionally and in accordance with customer service standards
    • Be respectful to others

    Primary Tasks/Responsibilities:

    1. Surveillance inspections of factories to assure products remain in compliance with conditions of granted certification.
    2. Other duties assigned by management.
    Qualifications

    Basic Minimum Education Qualifications:

    • Two-year college degree or four-year college degree required

    Basic Minimum Qualifications:

    • Knowledge of electronics
    • Certification in Electronics, ideal but not required 
    • Willing to travel - This position requires 90% - 100% travel
    • Able to rent a car 
    • Willing to work overtime and remote
    • Cannot be on any no fly list
    • Clean driver record
    • Authorization to work in the United States indefinitely without restriction or sponsorship.

    The Ideal Candidates Possesses the Following:

    • Ability to maintain confidentially
    • Needs to be receptive to and accepting guidance from others
    • Ability to deal with difficult people and problems
    • Able to work well in a team environment
    • Able to work in a diverse group of people
    • Attention to detail
    • Ability to multi-task and prioritize assignments
    • Professional appearance

    Physical Qualifications:

    • Able to sit or stand for long periods of time
    • Able to lift up to 30 pounds
    Additional Information

    Position is full-time travel hybrid, working Monday - Friday 8:00 am to 5:00 pm, with overtime as needed. 

      • Compensation: $50,000 - $70,000
      • Excellent full-time benefits including comprehensive medical coverage, dental, and vision options
      • Life and disability insurance
      • 401(k) with company match
      • Paid vacation and holidays

      #LI-JM1 

      Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.


      What Eurofins employees say

      Pay

      Benefits

      Hours and flexibility

      Workplace

      Get the full story on Breakroom


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      About Eurofins

      Sourced by ZipRecruiter

      Industry

      Scientific research and development services, biotechnology research and development and environmental consulting services

      Company size

      10,000+ Employees

      Headquarters location

      Leacock, PA, US