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Remote L3 Support Engineer Jobs in Silver Spring, MD

VMD Corp

DevOps Engineer - Secret (Remote)

Mclean, VA · Remote

$53.25 - $73/hr

... Engineer - Secret (Remote) Xcelerate Solutions is currently seeking a Senior DevOps Engineer. As a ... supporting our nation's defense and security objectives. You will leverage your expertise in ...

NinjaOne

Software Packaging Engineer

Baltimore, MD · On-site +1

... Support Engineers, you will work with like-minded individuals to deliver exceptional, production‑ready automation content for NinjaOne clients. Location - We are flexible on remote working f ...

NinjaOne

Software Packaging Engineer

Baltimore, MD · On-site +1

... Support Engineers, you will work with like-minded individuals to deliver exceptional, production‑ready automation content for NinjaOne clients. Location - We are flexible on remote working f ...

ProSidian Consulting

Resident Engineer

Washington, DC · On-site +1

$112K - $143K/yr

Region, at or near CONUS - Located In Washington, DC / Nationwide (Remote Project Support Across ... Independent engineering review; U.S. Department of Energy (DOE) Loan Programs Office (LPO) - Style ...

New

TEEMA

Salesforce Health Cloud Sr. Developer

Columbia, MD · Remote

$117K - $135K/yr

Senior Salesforce Health Cloud Developer (Remote) About the Role TEEMA is partnering with a health ... This is a high-impact role supporting mission-critical platforms in a complex, regulated healthcare ...

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All JobsRemote L3 Support Engineer JobsRemote L3 Support Engineer Jobs in Silver Spring, MD

Remote L3 Support Engineer information

See Silver Spring, MD salary details

$17

$41

$70

How much do remote l3 support engineer jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote l3 support engineer in Silver Spring, MD is $41.22, according to ZipRecruiter salary data. Most workers in this role earn between $30.58 and $48.22 per hour, depending on experience, location, and employer.

What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?

AspectRemote L3 Support EngineerRemote Network Support Engineer
Required CredentialsTypically certifications like CompTIA Network+, Cisco CCNA, or equivalentSimilar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support, troubleshooting complex issues, often in IT or tech companiesFocuses on network infrastructure, troubleshooting network problems remotely
Employer & Industry UsageUsed in IT service providers, tech companies, and enterprise support teamsCommon in telecom, internet service providers, and large corporate networks

The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.

What are the main challenges faced by Remote L3 Support Engineers, and how can candidates prepare for them?

Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.

What are the key skills and qualifications needed to thrive as a Remote L3 Support Engineer, and why are they important?

To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.

What are Remote L3 Support Engineers?

Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.
What are popular job titles related to Remote L3 Support Engineer jobs in Silver Spring, MD? For Remote L3 Support Engineer jobs in Silver Spring, MD, the most frequently searched job titles are:
What job categories do people searching Remote L3 Support Engineer jobs in Silver Spring, MD look for? The top searched job categories for Remote L3 Support Engineer jobs in Silver Spring, MD are:
Remote L3 Support Engineer jobs near you
Infographic showing various Remote L3 Support Engineer job openings in Silver Spring, MD as of June 2026, with employment types broken down into 85% Full Time, 12% Part Time, and 3% Contract. Highlights an 88% Physical, 5% Hybrid, and 7% Remote job distribution, with an average salary of $85,731 per year, or $41.2 per hour.
Senior Airport Civil Engineer (Remote)

Senior Airport Civil Engineer (Remote)

Pragmatics

Washington, DC • On-site, Remote

Full-time

Posted 15 days ago

Job description

Job Title
Senior Airport Civil Engineer (Remote)
Location
FAA-470 L'Enfant Plz SW#4102DC - WASHINGTON, DC 20024 US (Primary)
Job Type
Full-time
Travel
Job Description
Pragmatics Inc. is seeking a Senior Airport Civil Engineer to support its direct client. The position is based in Washington DC Metro Area but remote work is possible.
The Senior Airport Civil Engineer will be the subject matter expert in aspects of airport civil engineering and will provide technical support for airport civil engineering issues and recommendations to the COR. The Senior Airport Civil Engineer will provide technical support for FAA software systems (e.g., Taxiway Fillet Design Tools (FAA and ICAO versions, via MS Excel/Visual Basic (VBA)), Taxiway Design Tool for High-Speed Exits (via MS Excel), Taxiway Design Tool for Multiple Turns (via MS Excel), FAA wind analysis program) to revise or improve these tools as the relevant airport design standards are updated.
Job Responsibilities:
    • Airport Construction Safety and Standards
    • Airport Paving Design and Standards
    • Airport Pavement Maintenance and Management Standards
    • Pavement Construction
    • Pavement Research and Development
    • Heliport Design
    • Vertiport Design
    • New Large Aircraft
    • Airport Marking
    • Airport Signing
    • Airport Drainage
    • Safety Management systems
    • EMAS/Aircraft Arresting Systems
    • Frangible Connections
    • Aircraft Rescue and Fire Fighting (ARFF) Vehicles and Training Facilities
    • Winter Operations
    • Snow and Ice Control Equipment
    • Runway Deicing Chemicals
    • Geospatial Information System (GIS)
    • Experience in, and understanding of:
      • Airports Geospatial Information System (GIS) and the Airport Data and Information Portal (ADIP)
      • Emerging Entrants (unmanned aircraft, commercial space, urban/advanced air mobility, human spaceflight, etc.)
      • Airspace (TERPS, Part 77, FAA's Airport Design)
      • ICAO Aerodrome Design criteria

Requirements
Qualifications and Education Requirements:
  • Undergraduate degree in Civil Engineering and 15 years of Airport Civil Engineering experience.
  • Excellent oral and written communication skills.
  • Proficient with Microsoft Office365, SharePoint, and Excel skills.
  • Detail-oriented with ability to execute multiple tasks accurately and efficiently.
  • Desire and drive to learn, grow, and advance within the industry.
  • Secret clearance
  • Preferred Skills:
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Professional Document writing skill or editing experience (for white papers, etc.)
  • Expert proficiency in Microsoft Word, Excel, PowerPoint, Teams, and SharePoint on Windows-based computers

Apply