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Remote L3 Support Engineer Jobs in Sherman, TX (NOW HIRING)

Olsson

Senior Civil Engineer - Site Design

Mckinney, TX · On-site +1

Reviews contracts with support of administration. * Promotes efficiencies in producing quality work ... This role offers flexible work options, including remote and hybrid opportunities, to accommodate ...

micro1 AI

Bioinformatics Software Engineer

Mckinney, TX · Remote

$80 - $110/hr

Remote micro1 is engaging Computational Biology & Cheminformatics Experts to contribute their ... PubChem, DrugBank) to support AI-driven discovery platforms. * Evaluate compound-target ...

System One

Software Tester

Princeton, TX · Remote

Familiarity with QA tools such as Jira, Azure DevOps, TestRail, or Confluence Additional Details This is a fully remote contract-to-hire opportunity supporting a collaborative team environment. The ...

System One

Software Tester

Princeton, TX · Remote

Familiarity with QA tools such as Jira, Azure DevOps, TestRail, or Confluence Additional Details This is a fully remote contract-to-hire opportunity supporting a collaborative team environment. The ...

System One

Software Tester

Princeton, TX · Remote

Familiarity with QA tools such as Jira, Azure DevOps, TestRail, or Confluence Additional Details This is a fully remote contract-to-hire opportunity supporting a collaborative team environment. The ...

System One

Software Tester

Princeton, TX · Remote

Familiarity with QA tools such as Jira, Azure DevOps, TestRail, or Confluence Additional Details This is a fully remote contract-to-hire opportunity supporting a collaborative team environment. The ...

System One

Software Tester

Princeton, TX · Remote

Familiarity with QA tools such as Jira, Azure DevOps, TestRail, or Confluence Additional Details This is a fully remote contract-to-hire opportunity supporting a collaborative team environment. The ...

System One

Software Tester

Princeton, TX · Remote

Familiarity with QA tools such as Jira, Azure DevOps, TestRail, or Confluence Additional Details This is a fully remote contract-to-hire opportunity supporting a collaborative team environment. The ...

System One

Software Tester

Princeton, TX · Remote

Familiarity with QA tools such as Jira, Azure DevOps, TestRail, or Confluence Additional Details This is a fully remote contract-to-hire opportunity supporting a collaborative team environment. The ...

System One

Software Tester

Princeton, TX · Remote

Familiarity with QA tools such as Jira, Azure DevOps, TestRail, or Confluence Additional Details This is a fully remote contract-to-hire opportunity supporting a collaborative team environment. The ...

System One

Software Tester

Princeton, TX · Remote

Familiarity with QA tools such as Jira, Azure DevOps, TestRail, or Confluence Additional Details This is a fully remote contract-to-hire opportunity supporting a collaborative team environment. The ...

System One

Software Tester

Princeton, TX · Remote

Familiarity with QA tools such as Jira, Azure DevOps, TestRail, or Confluence Additional Details This is a fully remote contract-to-hire opportunity supporting a collaborative team environment. The ...

Olsson

Project Manager - Site Design

Mckinney, TX · On-site +1

We engineer and design solutions that improve the world around us. As a company, we promise to ... This role offers flexible work options, including remote and hybrid opportunities, to accommodate ...

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Remote L3 Support Engineer information

See Sherman, TX salary details

$14

$35

$60

How much do remote l3 support engineer jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for remote l3 support engineer in Sherman, TX is $35.62, according to ZipRecruiter salary data. Most workers in this role earn between $26.39 and $41.68 per hour, depending on experience, location, and employer.

What is a remote L3 support engineer?

Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.

What are the key skills and qualifications needed to thrive as a remote L3 support engineer?

To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.

What are the main challenges faced by remote L3 support engineers, and how can candidates prepare for them?

Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.

What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?

AspectRemote L3 Support EngineerRemote Network Support Engineer
Required CredentialsTypically certifications like CompTIA Network+, Cisco CCNA, or equivalentSimilar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support, troubleshooting complex issues, often in IT or tech companiesFocuses on network infrastructure, troubleshooting network problems remotely
Employer & Industry UsageUsed in IT service providers, tech companies, and enterprise support teamsCommon in telecom, internet service providers, and large corporate networks

The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.

What are popular job titles related to Remote L3 Support Engineer jobs in Sherman, TX?

For Remote L3 Support Engineer jobs in Sherman, TX, the most frequently searched job titles are:

What cities near Sherman, TX are hiring for Remote L3 Support Engineer jobs?

Cities near Sherman, TX with the most Remote L3 Support Engineer job openings:

Remote L3 Support Engineer jobs near you
Infographic showing various Remote L3 Support Engineer job openings in Sherman, TX as of June 2026, with employment types broken down into 25% Full Time, 73% Part Time, and 2% Contract. Highlights an 53% Physical, 2% Hybrid, and 45% Remote job distribution, with an average salary of $74,084 per year, or $35.6 per hour.

Sales Support - Remote / Telecommute

Westminster, TX • Remote

CYNET SYSTEMS
IT Services • 501 - 1,000 employees
Learn more about CYNET SYSTEMSexternal

$30 - $32/hr

Contractor

Re-posted 18 days ago

Job description

Job Overview:

Pay Range: $30hr - $32hr

Requirement/Must Have:

  • 1+ years experience in sales operations, sales engineering, or pre-sales.
  • Strong verbal and written communication skills.
  • Excellent communication and presentation skills.
  • Ability to communicate effectively with stakeholders.

Responsibilities:

  • Coordinate the day-to-day operational activities supporting the Works and Works Plus subscription programs.
  • Partner with Customer Master to validate customer and quote information, coordinating with dealers to resolve discrepancies and obtain required documentation.
  • Coordinate with Credit and Finance to help resolve account or billing issues that may impact subscription fulfillment.
  • Work closely with Warehouse Operations to coordinate hardware shipments, replacement requests, and order fulfillment activities.
  • Assist with subscription administration, including DocuSign routing, GST token requests, licensing support, and other operational tasks.
  • Coordinate with internal teams to resolve operational issues related to shipments, missing components, subscription activation, and customer requests.
  • Coordinate responses to dealer and internal operational inquiries, including order status, fulfillment, shipment issues, and subscription support, escalating issues as needed.
  • Coordinate with internal teams to ensure subscription orders progress smoothly from quote through fulfillment.
  • Track open issues and ensure timely follow-up until resolution.
  • Maintain accurate records and documentation within subscription and business systems.
  • Identify recurring operational challenges and recommend process improvements that improve efficiency and customer experience.
  • Assist with reporting, documentation, and other operational initiatives that support subscription program growth.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.
Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

Social media

Twitter

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