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Remote L3 Support Engineer Jobs in Edmonds, WA (NOW HIRING)

AI Consulting Expert - Remote

Seattle, WA ยท Remote

$100 - $200/hr

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Prompt Engineering * AI Output Evaluation * Quality Assurance * Technical & Report Writing

AI Consulting Expert - Remote

Seattle, WA ยท Remote

$100 - $200/hr

Collaborate remotely with project teams to support continuous AI improvement. Required Skills ... Prompt Engineering * AI Output Evaluation * Quality Assurance * Technical & Report Writing

Escort HPC team members into the Fairfax environment using secure remote desktop screen sharing ... Experience with ticketing and workflow systems such as ICM, ServiceNow, and Azure DevOps. * Basic ...

Showing results 21-40

Remote L3 Support Engineer information

See Edmonds, WA salary details

$18

$43

$74

How much do remote l3 support engineer jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote l3 support engineer in Edmonds, WA is $43.78, according to ZipRecruiter salary data. Most workers in this role earn between $32.45 and $51.20 per hour, depending on experience, location, and employer.

What is a remote L3 support engineer?

Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.

What are the key skills and qualifications needed to thrive as a remote L3 support engineer?

To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.

What are the main challenges faced by remote L3 support engineers, and how can candidates prepare for them?

Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.

What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?

AspectRemote L3 Support EngineerRemote Network Support Engineer
Required CredentialsTypically certifications like CompTIA Network+, Cisco CCNA, or equivalentSimilar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support, troubleshooting complex issues, often in IT or tech companiesFocuses on network infrastructure, troubleshooting network problems remotely
Employer & Industry UsageUsed in IT service providers, tech companies, and enterprise support teamsCommon in telecom, internet service providers, and large corporate networks

The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.

What cities near Edmonds, WA are hiring for Remote L3 Support Engineer jobs?

Cities near Edmonds, WA with the most Remote L3 Support Engineer job openings:

Senior Mechanical Engineer - Remote

System One

Seattle, WA โ€ข Remote

$65 - $75/hr

Contractor

Re-posted 23 hours ago


Job description

Job Title: Remote Mechanical Engineer Location: Richland, WA Contract Duration: Contract with potential for contract-to-hire Compensation: $65 - $75.00/hr Work Model: Onsite or Remote with Travel Overview: System One is actively seeking a Senior Project Engineer to support complex industrial capital projects in an onsite manufacturing environment. This role is ideal for a hands-on engineering professional who is experienced across the full project lifecycle—from concept and pre-FEED through commissioning and startup. This position will play a key role in managing multi-discipline engineering efforts, supporting EPCm-style projects, and ensuring successful project execution across safety, quality, cost, and schedule. Responsibilities: • Support industrial capital projects ranging from $1M to $400M in scope • Lead and coordinate multi-discipline teams across feasibility, FEED, detailed design, procurement, and construction phases • Provide technical oversight on mechanical systems including HVAC, hydronics, process piping, plumbing, and exhaust systems • Ensure compliance with applicable codes and standards including ASME, ASME B31.3, and ASHRAE • Identify gaps in engineering deliverables and support front-end loading and stage-gate processes • Collaborate with project controls and cross-functional teams to support cost, schedule, and execution alignment • Act as a key liaison between client, subcontractors, and internal teams • Support scope development, change management, and contract execution • Assist in developing project budgets, schedules, and execution plans • Monitor project performance and address risks related to cost overruns or delays • Lead project status meetings and provide reporting to leadership • Promote quality assurance and continuous improvement throughout project execution • Support business development efforts and help secure additional work Requirements: • Bachelor’s degree in Engineering or related field • 8+ years of experience in project engineering within industrial or manufacturing environments • Experience supporting full project lifecycle (pre-FEED through commissioning/startup) • Strong understanding of the manufacturing of projects and construction of manufacturing facilities (piping, mechanical equipment, etc.). • Strong background in MEP systems and vertical construction • Proven ability to manage projects and interface directly with clients • Strong communication skills (written and verbal) • Ability to work onsite in an industrial manufacturing setting

#LI-JD1 Ref: #236-Eng Pasadena