ZipRecruiter

Log In

2

Remote L3 Support Engineer Jobs in Utah (NOW HIRING)

GoEngineer

NetSuite Support Analyst

Midvale, UT · On-site +1

$60K - $75K/yr

... engineering software and 3D Printing technology to make the design process innovative, efficient, and intelligent. *Remote in the United States* GoEngineer is looking for a NetSuite Support Analyst ...

Semiserve

Process Engineer

Salt Lake City, UT · On-site +1

$35 - $65/hr

Focus on producing quality deliverables with guidance and support. What You Bring Must-Have ... Willingness to travel for remote site assignments Preferred Qualifications * Understanding of ...

Maximus

Cloud Platform Engineer

West Jordan, UT · Remote

$52 - $69.50/hr

This is a remote position. Maximus is a trusted federal partner supporting mission‑critical ... engineers, architects, and enterprise teams to align cloud implementations with architecture ...

Maximus

Cloud Platform Engineer

Salt Lake City, UT · Remote

$54 - $72/hr

This is a remote position. Maximus is a trusted federal partner supporting mission‑critical ... engineers, architects, and enterprise teams to align cloud implementations with architecture ...

Maximus

Cloud Platform Engineer

Ogden, UT · Remote

$54.50 - $73/hr

This is a remote position. Maximus is a trusted federal partner supporting mission‑critical ... engineers, architects, and enterprise teams to align cloud implementations with architecture ...

Maximus

Cloud Platform Engineer

Logan, UT · Remote

$48 - $64.25/hr

This is a remote position. Maximus is a trusted federal partner supporting mission‑critical ... engineers, architects, and enterprise teams to align cloud implementations with architecture ...

Maximus

Cloud Platform Engineer

Orem, UT · Remote

$48.50 - $64.75/hr

This is a remote position. Maximus is a trusted federal partner supporting mission‑critical ... engineers, architects, and enterprise teams to align cloud implementations with architecture ...

SAIC

Mechanical Engineer

Hill Air Force Base, UT · On-site +1

None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking an exceptional Mechanical ... control, and support systems. You will work both independently and collaboratively with ...

Consor Engineers

Stormwater Engineer

Draper, UT · On-site +1

$100/hr

... is supported, and hard work is recognized and rewarded Salary : $100 - 140k (depending on ... and eligibility for hybrid and remote work options for some employees based on role ...

next page

Showing results 1-20

All JobsRemote L3 Support Engineer JobsRemote L3 Support Engineer Jobs in Utah

Remote L3 Support Engineer information

What is the difference between Remote L3 Support Engineer vs Remote Network Support Engineer?

AspectRemote L3 Support EngineerRemote Network Support Engineer
Required CredentialsTypically certifications like CompTIA Network+, Cisco CCNA, or equivalentSimilar certifications such as Cisco CCNA, CompTIA Network+
Work EnvironmentProvides advanced technical support, troubleshooting complex issues, often in IT or tech companiesFocuses on network infrastructure, troubleshooting network problems remotely
Employer & Industry UsageUsed in IT service providers, tech companies, and enterprise support teamsCommon in telecom, internet service providers, and large corporate networks

The Remote L3 Support Engineer and Remote Network Support Engineer roles share similar certifications and work environments, often overlapping in technical skills. However, L3 engineers handle broader, more complex issues across various systems, while Network Support Engineers specialize specifically in network infrastructure and connectivity problems.

What are the main challenges faced by Remote L3 Support Engineers, and how can candidates prepare for them?

Remote L3 Support Engineers often face complex technical issues that require in-depth troubleshooting and collaboration across multiple teams. One common challenge is diagnosing problems without physical access to hardware, which demands strong analytical skills and effective use of remote diagnostic tools. Additionally, balancing multiple high-priority incidents while maintaining clear communication with clients and internal stakeholders is essential. Candidates can prepare by gaining hands-on experience with remote support technologies, practicing clear documentation, and developing strong problem-solving abilities.

What are the key skills and qualifications needed to thrive as a Remote L3 Support Engineer, and why are they important?

To thrive as a Remote L3 Support Engineer, you need advanced troubleshooting skills, in-depth knowledge of operating systems and networks, and typically a degree in computer science or related field. Expertise with ticketing systems, remote desktop tools, scripting languages, and certifications such as CompTIA Network+ or Microsoft Certified Solutions Expert (MCSE) are highly valuable. Strong analytical thinking, communication, and customer service skills help in resolving complex issues and collaborating with both clients and internal teams. These abilities ensure timely resolution of critical problems, maintain system reliability, and enhance client satisfaction in a remote support environment.

What are Remote L3 Support Engineers?

Remote L3 Support Engineers, also known as Level 3 support engineers, are specialized IT professionals who handle the most complex technical issues that cannot be resolved by lower-tier support teams (L1 and L2). Working remotely, they diagnose and solve advanced software, hardware, or network problems, often collaborating with developers or product teams. Their expertise is crucial for resolving critical incidents, providing root cause analysis, and implementing long-term solutions. They may also create documentation and offer guidance to other support levels to prevent recurring issues.
What are popular job titles related to Remote L3 Support Engineer jobs in Utah? For Remote L3 Support Engineer jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote L3 Support Engineer jobs in Utah look for? The top searched job categories for Remote L3 Support Engineer jobs in Utah are:
What cities in Utah are hiring for Remote L3 Support Engineer jobs? Cities in Utah with the most Remote L3 Support Engineer job openings:
Remote L3 Support Engineer jobs near you
Building Controls Application Engineer

Building Controls Application Engineer

Mantis Innovation

Lehi, UT • Remote

$78K - $101K/yr

Full-time

Posted 9 days ago

Job description

Position: Controls Application Engineer 
Start Date: Immediate 
 
As a Controls Application Engineer, you will be responsible for developing BMS/SCADA applications at both a supervisory and controller level. You will help refine engineering standards and provide remote support to project and field teams. You will also be involved in providing support across multiple engineering functions within the Controls Engineering group. You should be familiar with both DDC and PLC programming, BACnet & Modbus integrations, and have experience with building graphical front-end client interfaces.
Controls Application Engineering
  • This position will report to the Controls Engineering Manager.
  • Develop BMS applications across multiple platforms: e.g., Niagara, Ignition, Wonderware, Distech, PLC's.
  • Support the development and enforcement of engineering standards for programming, graphics, alarming, tagging, history management, and database creation. 
  • Provide remote technical support to Project Managers and Field Engineers during project execution. 
Qualifications
  • 10+ years of experience in the engineering field, preferably in Building Automation or Controls Engineering. 
  • 5+ years of BMS application development experience, with mission critical experience preferred. 
  • Strong knowledge of DDC control theory & HVAC applications and the ability to apply these principles to real-world scenarios. 
  • Basic networking knowledge; addressing & subnetting, IP + serial device configurations.
  • Comfortable working with industry standard protocol integrations such as: BACnet, Modbus, Ethernet/IP, SNMP, MQTT.
  • Basic networking knowledge, including manipulating PC settings to set up and commission devices on a network. 
  • Experience with servers, network equipment, and IoT practices, specifically for BMS applications. 
  • 2+ years of experience with Niagara platform (Niagara N4 certification is preferred).
  • Familiarity with Distech field controllers and GFX programming, Ignition SCADA, Wonderware, and PLC systems.
  • Proficiency in Microsoft Office Suite.
Competencies
  • Must be able to work independently and in a team, handling multiple tasks across different projects. 
  • Strong troubleshooting skills, with the ability to identify problems and develop effective solutions. 
  • Knowledge of the construction contracting industry, especially in MEP fields, with experience in mission-critical environments a plus. 
  • Understanding of Mechanical and Electrical equipment in typical Mission Critical environments.
This role will provide the opportunity to work in a dynamic and fast-paced environment, where you will gain valuable experience with cutting-edge technologies and play a pivotal role in the successful completion of projects 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.