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Remote Cloud Support Jobs in Utah (NOW HIRING)

Moog

Cloud Operations Analyst

Salt Lake City, UT · Remote

In this remote role, you will report to the Business Systems Manager. You will support MMD ... As a Cloud Operations Analyst you will.... * Design, architect, implement, and manage Cloud ...

NetDocuments

Staff Cloud Engineer - Infrastructure

Lehi, UT · On-site +1

$52.25 - $70/hr

Whether you're building products, serving customers, or supporting the business, your work helps ... What You'll Do As a Staff Cloud Engineer, you will be responsible for managing and optimizing our ...

Motorola

Software Engineer

Salt Lake City, UT · Remote

Backend services and APIs supporting core platform workflows * Third-party integrations (REST APIs ... Exposure to cloud-native systems, AI workflows, and integrations * Flexible, remote-friendly work ...

RainFocus

Integration Specialist (Remote)

Lehi, UT · On-site +1

Integrations Specialists will also support Single Sign On through client's web sites. Primary ... Must be comfortable working within a cloud-based environmentLead internal and external meetings ...

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Remote Cloud Support information

What are some common challenges faced by Remote Cloud Support professionals, and how can they be managed?

Remote Cloud Support professionals often encounter challenges such as troubleshooting complex cloud infrastructure issues without direct, on-site access and collaborating across time zones with global teams. To manage these, strong communication skills and proficiency with remote diagnostic tools are essential. Staying updated with evolving cloud technologies and practicing proactive problem-solving can also help in addressing technical issues efficiently. Building good relationships with both clients and internal teams ensures smoother collaboration and more effective support.

What are the key skills and qualifications needed to thrive as a Remote Cloud Support specialist, and why are they important?

To thrive as a Remote Cloud Support specialist, you need a solid understanding of cloud computing platforms (such as AWS, Azure, or Google Cloud), networking, troubleshooting, and often a degree in computer science or a related field. Familiarity with cloud management tools, ticketing systems, and relevant certifications like AWS Certified Solutions Architect or CompTIA Cloud+ is typically required. Excellent problem-solving, communication, and customer service skills help you address client issues efficiently and maintain strong relationships. These skills ensure effective resolution of technical challenges, high customer satisfaction, and reliable cloud service delivery in a remote work environment.

What is a Remote Cloud Support job?

A Remote Cloud Support job involves assisting customers or clients with issues related to cloud-based services and infrastructure, all while working from a remote location. Professionals in this role troubleshoot technical problems, provide guidance on cloud tools, and help manage cloud resources such as servers, storage, and applications. They often interact with customers via email, chat, or phone, and may also work with various cloud platforms like AWS, Azure, or Google Cloud. Strong communication and problem-solving skills are essential, along with a solid understanding of cloud technologies.

What is the difference between Remote Cloud Support vs Remote Cloud Engineer?

AspectRemote Cloud SupportRemote Cloud Engineer
CertificationsCloud certifications (e.g., AWS, Azure) often preferredSimilar certifications, with additional focus on architecture and development
Work EnvironmentCustomer support, troubleshooting, and issue resolutionDesigning, deploying, and maintaining cloud infrastructure
Employer & Industry UsageIT service providers, cloud service companiesTech companies, cloud service providers, enterprise IT teams
Search & Comparison IntentUnderstanding support roles in cloud servicesExploring cloud infrastructure development and deployment

Remote Cloud Support focuses on assisting clients with troubleshooting and resolving cloud-related issues, often in a customer support capacity. Remote Cloud Engineers design, implement, and maintain cloud infrastructure, requiring more technical expertise. While both roles involve cloud platforms and certifications, their core responsibilities and work environments differ significantly.

What are the most commonly searched types of Cloud Support jobs in Utah? The most popular types of Cloud Support jobs in Utah are:
What are popular job titles related to Remote Cloud Support jobs in Utah? For Remote Cloud Support jobs in Utah, the most frequently searched job titles are:
What job categories do people searching Remote Cloud Support jobs in Utah look for? The top searched job categories for Remote Cloud Support jobs in Utah are:
What cities in Utah are hiring for Remote Cloud Support jobs? Cities in Utah with the most Remote Cloud Support job openings:
Remote Cloud Support jobs near you
Infographic showing various Remote Cloud Support job openings in Utah as of July 2026, with employment types broken down into 94% Full Time, 2% Part Time, and 4% Contract. Highlights an 79% Physical, 6% Hybrid, and 15% Remote job distribution.

Remote Principal Cloud Engineer (Microsoft Azure)

MRIoA

Salt Lake City, UT • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 20 days ago

Job description

Description
Who We Are - Motivated by Purpose. Powered by Clinical Expertise.
Founded in 1983, we're a clinically-driven, tech-enabled utilization management company offering expert clinical reviews, regulatory guidance, and actionable insights to healthcare organizations.
Excellence starts with our people.
WE OFFER
  • A competitive compensation package.
  • Benefits include healthcare, vision, and dental insurance, a generous 401 (k) match, paid vacation, personal time, and holidays.
  • Growth and training opportunities.
  • An award-winning remote work environment

POSITION OVERVIEW
Our Principal Cloud Engineer is a senior technical leader responsible for designing, governing, and optimizing cloud infrastructure and platforms across the organization.
In this role, you will serve as the organization's senior technical authority for cloud architecture and infrastructure, bringing extensive expertise to establish engineering standards and governance, and to lead complex cloud initiatives from design through delivery.
Beyond technical leadership, you will mentor and guide the Systems Administration and Information Security teams, ensuring knowledge is shared through documentation, standards, and coaching. You will translate complex technical concepts into clear business and operational decisions, provide leadership during critical production events, and set the benchmark for engineering excellence.
Roles:
  • Serve as the highest-level technical authority and subject matter expert for all Azure cloud infrastructure and architecture
  • Define cloud engineering standards, architectural patterns, and governance practices that the organization adopts and follows
  • Own and lead cloud infrastructure projects end-to-end - from design and planning through execution, delivery, and post-deployment operations
  • Support the Manager of IT & IS on cloud strategy, architecture roadmap, and platform investment decisions
  • Mentor and develop the Systems Administration and Information Security teams - building organizational cloud competency through hands-on guidance, deliberate coaching, and knowledge transfer
  • Participate in evaluating and onboarding new cloud engineering talent as the team grows
  • Collaborate with Development teams to design and deliver application infrastructure on Azure
  • Provide Tier 2/3 escalation support to the IT Help Desk for complex infrastructure and cloud issues
  • Partner with the Information Security team to implement and evidence compliance controls for HITRUST 11.3r2 and SOC2

Major Responsibilities or Assigned Duties:
  • Architect, deploy, and manage a secure Azure cloud environment including hub-spoke network topology, Virtual Networks, Network Security Groups, Azure Firewall, Application Gateway, API Management, and Private Endpoints
  • Define and enforce cloud governance standards including subscription management, Azure Policy, resource organization, tagging taxonomy, and cost management across all environments
  • Establish and maintain Infrastructure as Code (Terraform and/or Azure Bicep) practices including module structure, state management, review workflow, and environment promotion - ensuring all infrastructure changes are version-controlled, peer-reviewed, and auditable with no undocumented manual changes in production
  • Build and own CI/CD pipelines for infrastructure deployments with automated security scanning, testing, and progressive delivery
  • Establish change management and release governance processes ensuring all infrastructure changes are reviewable, approved, and auditable in a regulated healthcare environment - without becoming a bottleneck
  • Lead cloud migration projects - assess workloads, develop migration strategies, execute cutovers, validate post-migration health, and decommission legacy infrastructure
  • Design and deliver Azure infrastructure for new application onboarding; create reusable patterns and templates the team follows for future workloads
  • Manage hybrid connectivity including ExpressRoute, VPN Gateway, and site-to-site connectivity between Azure and on-premises environments
  • Design and maintain cloud observability covering metrics, logs, and alerting with SLOs that reflect real operational impact - ensuring the team catches issues before they affect the business
  • Establish formal incident response processes including runbooks, escalation paths, and post-incident reviews; own disaster recovery and business continuity planning with defined and tested RPO/RTO targets
  • Manage Azure identity and access architecture including Entra ID, Role-Based Access Control (RBAC), Privileged Identity Management (PIM), Key Vault, and Managed Identities
  • Implement cloud security controls as defined by the Information Security team; build audit logging, evidence generation, and access-review processes that satisfy HITRUST 11.3r2, SOC2, and HIPAA requirements and hold up during audits
  • Manage DNS, certificate lifecycle, and network connectivity supporting data exchange with payers, health plans, and external partners
  • Develop scripting and automation solutions (PowerShell, Python, or Bash) to reduce manual operational burden and improve team efficiency
  • Define the engineering standards, runbooks, and documentation the team inherits; manage infrastructure and platform vendor relationships and SLAs
  • Create and maintain comprehensive technical documentation - architecture diagrams, runbooks, standard operating procedures, and how-to guides - that build team knowledge and reduce key-person dependency
  • Support after-hours availability and on-call response for critical infrastructure events as requested
  • Complete other duties as requested

Requirements
Skills and Experience:
  • 7-10 years of experience in infrastructure, systems, or cloud engineering.
  • 5 years of senior or principal-level experience in Microsoft Azure
  • Demonstrated experience building or establishing a cloud engineering practice or function - not just operating an existing one; comfort setting standards others follow
  • Expert-level knowledge of Azure networking including hub-spoke topology, Virtual Networks, NSGs, Azure Firewall, Application Gateway, ExpressRoute, Private Endpoints, and DNS
  • Proven ability to independently architect Azure environments - designing governance, security, and operational frameworks from the ground up, not inheriting them
  • Expert-level experience with Infrastructure as Code (Terraform or Azure Bicep), including module design, state management, CI/CD integration, and enforcement of no-manual-change disciplines
  • Strong experience with CI/CD pipeline tooling (Azure DevOps, GitLab, or GitHub Actions), including automated security scanning and progressive delivery practices
  • Demonstrated experience leading cloud migration projects, including workload assessment, planning, execution, and legacy decommission
  • Strong project leadership - able to own and drive multiple complex initiatives simultaneously with minimal oversight
  • Proven ability to mentor and develop technical staff across multiple teams; experience building organizational capability through deliberate knowledge transfer and hands-on coaching
  • Experience establishing incident response, disaster recovery, and business continuity practices with defined and tested RPO/RTO targets
  • Expert-level knowledge of Azure identity and security services, including Entra ID, RBAC, PIM, Key Vault, and Defender for Cloud
  • Strong networking and security fundamentals: network segmentation, secrets management, least-privilege access, and certificate lifecycle management
  • Proficiency in at least one scripting or automation language (PowerShell, Python, or Bash)
  • Working knowledge of compliance frameworks (HITRUST, SOC2, HIPAA) with experience building audit evidence processes that hold up under scrutiny
  • Clear written communication and sound judgment under production pressure - able to make decisions and convey technical context to non-technical stakeholders
  • Experience with Zero Trust Network Access (ZTNA) solutions preferred
  • Experience with Azure AI and platform services preferred
  • Familiarity with healthcare data exchange standards (EDI, HL7, or SFTP-based interfaces) preferred

Education and Certifications
  • Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related field, or equivalent professional experience
  • AZ-104 (Azure Administrator Associate) required - must already hold
  • AZ-700 (Azure Network Engineer Associate) required - must already hold
  • AZ-305 (Azure Solutions Architect Expert) required - must already hold
  • AZ-400 (DevOps Engineer Expert) strongly preferred

Work Environment:
Ability to sit at a desk, utilize a computer, telephone, and other basic office equipment is required. This role is designed to be a remote position (work-from-home).
Diversity Statement:
Diversity creates a healthier atmosphere: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Drug-Free Workplace:
This company is a drug-free workplace. All candidates are required to pass a Background Screen before beginning employment. All newly hired employees will take a Drug Screen, as well as agreeing to all necessary Compliance Regulations on their first day of employment. Employees are required to adhere to all applicable HIPAA regulations and company policies and procedures regarding the confidentiality, privacy, and security of sensitive health information.
California Consumer Privacy Act (CCPA) Information (California Residents Only):
  • Sensitive Personal Info: MRIoA may collect sensitive personal info such as real name, nickname or alias, postal address, telephone number, email address, Social Security number, signature, online identifier, Internet Protocol address, driver's license number, or state identification card number, and passport number.
  • Data Access and Correction: Applicants can access their data and request corrections. For questions and/or requests to edit, delete, or correct data, please email the Medical Review Institute at HR@mrioa.com.

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