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Cloud Support Engineer Jobs in Utah (NOW HIRING)

SUSE

Cloud Native Support Engineer

Pleasant Grove, UT · Hybrid

Cloud Native Support Engineer This role ensures the resilience and optimal performance of enterprise container management platforms across multi-cloud and hybrid infrastructures. It primarily focuses ...

SUSE

Cloud Native Support Engineer

Pleasant Grove, UT · On-site

Cloud Native Support Engineer This role ensures the resilience and optimal performance of enterprise container management platforms across multi-cloud and hybrid infrastructures. It primarily focuses ...

1104 SUSE LLC

Cloud Native Support Engineer

Provo, UT · On-site

$57 - $82/hr

Cloud Native Support Engineer This role ensures the resilience and optimal performance of enterprise container management platforms across multi-cloud and hybrid infrastructures. It primarily focuses ...

LVT

Technical Support Engineer III

American Fork, UT · On-site

As a Technical Support Engineer III, you'll own the escalations no one else could crack, working ... software and cloud infrastructure engineers to remotely resolve incidents and manage bug ...

VAST Data

Customer Support Engineer

Lehi, UT · On-site

... cloud. Our success has been built through intense innovation, a customer-first mentality and a team ... Summary As a Customer Support Engineering team you will be regarded as a VAST Data technical expert ...

Experlogix

Technical Support Engineer

Salt Lake City, UT · On-site

You'll gain experience with leading CRM and ERP platforms, SQL Server, web technologies, and cloud ... Experlogix is seeking a Technical Support Engineer II with strong technical aptitude and a passion ...

Jobless

Technical Support Engineer

Salt Lake City, UT · On-site

$70 - $100/hr

You'll gain experience with leading CRM and ERP platforms, SQL Server, web technologies, and cloud ... Experlogix is seeking a Technical Support Engineer II with strong technical aptitude and a passion ...

New

LVT

Technical Support Engineer III

American Fork, UT · On-site

As a Technical Support Engineer III, you'll own the escalations no one else could crack, working ... software and cloud infrastructure engineers to remotely resolve incidents and manage bug ...

LVT

Technical Support Engineer III

American Fork, UT · On-site

As a Technical Support Engineer III, you'll own the escalations no one else could crack, working ... software and cloud infrastructure engineers to remotely resolve incidents and manage bug ...

The JAAW Group

Cloud Engineer

Hill Air Force Base, UT · On-site

$51.25 - $68.50/hr

Cloud Engineer Location: Hill Air Force Base, UT. Clearance Required: Secret. Employment Type ... Support the administration, monitoring, and maintenance of AWS and Microsoft Azure cloud ...

The JAAW Group

Cloud Engineer

Hill Air Force Base, UT · On-site

$51.25 - $68.50/hr

Cloud Engineer Location: Hill Air Force Base, UT. Clearance Required: Secret. Employment Type ... Support the administration, monitoring, and maintenance of AWS and Microsoft Azure cloud ...

The JAAW Group

Cloud Engineer

UT · On-site

$51.25 - $68.50/hr

Cloud Engineer Location: Hill Air Force Base, UT. Clearance Required: Secret. Employment Type ... Support the administration, monitoring, and maintenance of AWS and Microsoft Azure cloud ...

JAAW™ Group

Cloud Engineer

Clearfield, UT · On-site

$100 - $150/hr

Cloud Engineer Location: Hill Air Force Base, UT. Clearance Required: Secret. Employment Type ... Support the administration, monitoring, and maintenance of AWS and Microsoft Azure cloud ...

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Cloud Support Engineer information

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How much do cloud support engineer jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for cloud support engineer in Utah is $57.25, according to ZipRecruiter salary data. Most workers in this role earn between $48.80 and $65.19 per hour, depending on experience, location, and employer.

What is a cloud support engineer?

Cloud Support Engineers are IT professionals who help businesses and users troubleshoot, maintain, and optimize cloud-based systems and services. Their responsibilities include resolving technical issues, configuring cloud infrastructure, monitoring system performance, and guiding customers through best practices for security and scalability. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require strong problem-solving and communication skills to support clients effectively.

What are the key skills and qualifications needed to thrive as a cloud support engineer?

To thrive as a Cloud Support Engineer, you need a solid understanding of cloud computing concepts, networking, operating systems, and a degree in computer science or a related field. Familiarity with cloud platforms like AWS, Azure, or Google Cloud, as well as certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Administrator, is typically required. Excellent problem-solving, communication, and customer service skills set top performers apart in this role. These competencies are crucial for effectively troubleshooting cloud issues, assisting clients, and ensuring reliable cloud service operations.

What are the most common challenges faced by cloud support engineers in their daily work?

Cloud Support Engineers often encounter challenges such as troubleshooting complex, multi-layered technical issues that may span across networking, storage, and application services. They must quickly diagnose problems under time pressure while maintaining clear communication with clients who may have varying levels of technical expertise. Additionally, staying up-to-date with frequent updates and new services in cloud platforms is essential. Collaboration with development, security, and operations teams is also a key part of the role, requiring strong teamwork and adaptability.

How much do cloud support engineers earn?

Cloud support engineers typically earn between $70,000 and $120,000 annually, depending on experience, certifications, and location. Entry-level roles may start around $60,000, while experienced professionals with specialized skills can earn higher salaries, especially in environments requiring knowledge of cloud platforms like AWS, Azure, or Google Cloud.

Is cloud support engineer a stressful job?

A cloud support engineer's role can be stressful due to the need to troubleshoot complex technical issues, meet service level agreements, and work under time-sensitive conditions. However, stress levels vary depending on workload, team support, and experience, with some professionals finding the environment manageable and others experiencing higher pressure during outages or critical incidents.

What does a cloud support engineer do?

A cloud support engineer assists organizations with their cloud computing environments by troubleshooting technical issues, optimizing performance, and ensuring security. They often work with cloud platforms like AWS, Azure, or Google Cloud, and require skills in scripting, networking, and system administration to maintain and support cloud infrastructure.

What are popular job titles related to Cloud Support Engineer jobs in Utah?

For Cloud Support Engineer jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Cloud Support Engineer jobs in Utah look for?

The top searched job categories for Cloud Support Engineer jobs in Utah are:

Cloud Support Engineer jobs near you
Infographic showing various Cloud Support Engineer job openings in Utah as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 24% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $119,079 per year, or $57.2 per hour.

Cloud Native Support Engineer

SUSE

Pleasant Grove, UT • Hybrid

Full-time

Medical, Life, Retirement, PTO

Posted 15 days ago

Job description

About Us


SUSE is a global leader of enterprise open source software. By transforming community innovations into secure, sovereign and AI-ready solutions, SUSE empowers customers to escape vendor lock-in and regain control of their IT destiny. Through industry-leading Linux, Kubernetes, Edge and AI infrastructure solutions, SUSE delivers the flexibility to innovate everywhere-from the data center to multi-cloud and out to the edge. Only SUSE also manages many Linux and Kubernetes distributions. At SUSE, Choice Happens because we prioritize community, interoperability and relentless innovation. Discover how we power mission-critical resilience at www.suse.com.

Cloud Native Support Engineer

Job Description

This role ensures the resilience and optimal performance of enterprise container management platforms across multi-cloud and hybrid infrastructures. It primarily focuses on resolving complex technical challenges within Kubernetes-as-a-Service environments to maintain high availability and operational stability for customers. This role independently makes critical technical decisions to diagnose and resolve complex, high-impact incidents within production container environments. Decisions directly influence system uptime and customer satisfaction, often requiring rapid problem-solving under pressure. The incumbent regularly engages with enterprise customers to provide technical guidance and incident updates. Collaboration extends internally to product engineering teams, SRE specialists, and fellow support engineers to resolve deep-seated platform issues. This role directly impacts the operational continuity and reliability of mission-critical enterprise container platforms, with failures potentially incurring significant business costs and reputational damage. The scope encompasses complex multi cloud and hybrid infrastructure environments, ensuring systemic availability across a fleet of applications. A highly analytical and methodical working style is essential for deep technical problem-solving and root cause analysis. The role requires exceptional adaptability and resilience to navigate high-pressure situations and complex, evolving cloud-native technologies.


Responsibilities:

  • Delivers expert-level technical support and resolution for complex issues impacting enterprise container management platforms.

  • Manages incident response and root cause analysis for critical production outages in Kubernetes and related cloud-native environments.

  • Owns the end-to-end resolution process for escalated technical problems, ensuring timely communication and effective solutions for customers.

  • Drives proactive identification of systemic issues and contributes to the continuous improvement of platform reliability and support processes.

  • Designs and implements automation scripts and tools to enhance platform observability, resilience, and operational efficiency.

Education and Experience Required:

  • Vocational: apprenticeship/certification completion. May be technical or non-technical. May include on- the-job training in addition to studies. In some locations, completion may be recognized by diploma. Advanced programs may be 2+ years. Associate degree: first attainable degree at the post-high school level. Typically 2 year completion beyond High School level (i.e., Associate of Arts, GCE 'A' level (Singapore), etc.) or equivalent experience. BA/BS or equivalent experience preferred.

  • 1-2 years experience in relevant technologies and customer environments.

  • Relevant industry qualification where applicable.

Knowledge and Skills:

  • Deep expertise in Kubernetes, including its architecture, operations, and troubleshooting within multi-cloud environments (EKS, AKS, GKE).

  • Proficiency with Infrastructure-as-Code tools such as Terraform and Ansible for automation and configuration management.

  • Strong analytical and diagnostic skills for complex system issues, coupled with experience in API-driven automation.

  • Solid understanding of cloud-native principles, distributed systems, and Site Reliability Engineering (SRE) practices.

This position is subject to a background check(s), including criminal, credit, and/or employment references. The candidate is required to complete the background check(s) once an offer has been accepted. This will be conducted by SUSE's external provider, where legally permitted.

For US Only - US Pay Transparency Disclaimer


If this role is filled in the United States of America, the starting base salary will be within the applicable pay range displayed below. In addition to base salary, this position may be eligible for a commission plan and a competitive benefits package. US benefits include comprehensive medical coverage, life and disability insurance, a 401(k) plan, an Employee Assistance Program, and generous paid time off and leave policies.


Final compensation will be determined based on factors such as experience, skills, geographic location, internal equity, and budget. This pay transparency information applies to US-based roles only.

Base Pay Range Min & Max

5700082000

Job

Services

What We Offer

We empower you to be bold, driving your career to create the future you want. We celebrate and reward your achievements.

SUSE is a dynamic environment that is evolving rapidly, thus requiring agility, strong entrepreneurship and an open mind.

This is a compelling opportunity for the right person to join us as we continue to scale and prosper.

If you're a big thinker, obsessed by execution and thrive in a dynamic environment in which you can tangibly create a lasting legacy, then please apply now!

We give you the freedom to be yourself. You will work in a global community of unique individuals - like you - with different backgrounds, talents, skills and perspectives. A truly open community where everyone is welcome, has a voice and is encouraged to reach their full potential regardless of age, gender, race, nationality, disability, sexual orientation, religion, or any other characteristics.

Sounds like the right fit for you? Click Apply to submit your resume. A recruiter will contact you if your skills match our current or any future positions. In the meantime, stay updated on the latest SUSE news and job vacancies by joining our Talent Community.


SUSE Values

SUSE's culture is centered on four key values - Choice, Community, Trust, and Innovation - which are deeply integrated with our open source ethos. SUSE fosters a diverse and inclusive environment where our people are encouraged to be themselves.


Choice:

We are continuously making choice happen

We are accountable for our choices

We never get complacent


Community:

Nobody is smarter than everybody

We embrace diversity of thought

We are "open source first, upstream first" where collaboration benefits all


Trust:

We are trusted to deliver with integrity

We offer trust by default, and do not wait for it to be earned

We foster an environment where everyone trusts each other


Innovation:

We foster a culture of experimentation, and embrace change by challenging the norm

We are committed to continuous improvement, creativity and adaptability

Ideas are great, but without execution they are just ideas

Apply