Cloud Support Engineer Jobs in Utah (NOW HIRING)

Schedule:
Monday - Friday (40 hrs/wk)
8:00 AM - 5:00 PM

Department: IT System Services Admin - 216

Primary Purpose:

The IT Cloud Engineer Level-4 is a hands on technical leader responsible for designing, building, and operating cloud platforms that support clinical systems, laboratory operations, and research computing environments. This role blends architecture, engineering, and delivery, with direct responsibility for implementing cloud solutions—not just defining them.

The Cloud Engineer IV works side by side with infrastructure, systems administration, security, clinical IT, and research teams to deploy secure, compliant, and scalable cloud environments. This role is expected to actively build infrastructure, automate platforms, troubleshoot complex issues, and guide teams through cloud adoption across public cloud, hybrid, and on prem environments.

About ARUP:

ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah.

ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life. We never forget that there is a patient behind every specimen we receive.

We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.

Essential Functions:

Design, build, and operate cloud architectures supporting clinical applications, laboratory systems, research pipelines, and analytics platforms.

Hands on implementation of cloud landing zones, subscriptions/accounts, identity integration, networking, and shared services.

Develop and maintain infrastructure as code for cloud environments using approved automation and configuration tooling.

Implement secure connectivity between cloud, on prem, and hybrid environments.

Work directly with application, clinical, and research teams to deploy, migrate, and modernize workloads.

Troubleshoot and resolve complex cloud configuration, networking, identity, and performance issues.

Collaborate with security and compliance teams to implement guardrails, policies, logging, and monitoring.

Participate directly in architecture reviews, risk assessments, and remediation activities.

Enable research teams to safely self service cloud resources while enforcing required controls.

Build and support container platforms, orchestration services, and managed cloud services.

Design and implement solutions for data intensive workloads, batch processing, long running compute jobs, and large scale storage.

Actively monitor and optimize cloud environments for cost, performance, reliability, and security.

Contribute code, scripts, templates, and runbooks used by infrastructure and platform teams.

Evaluate emerging cloud technologies and prototype solutions where they may provide value.

Maintain architectural and operational documentation that reflects real world implementations.

Serve as an escalation point for complex cloud issues.

Mentor engineers through pairing, design reviews, and hands on guidance.

Perform other duties as assigned.

Physical and Other Requirements:

Stooping: Bending body downward and forward by bending spine at the waist.

Reaching: Extending hand(s) and arm(s) in any direction.

Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc.

Communicate: Frequently and effectively communicate with others.

PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies.

ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures.