OR · Remote
$18 - $22/hr
... Remote Clinical Support Specialist for a growing healthcare organization focused on improving ... productivity standards. * Educate patients on available healthcare programs, services, and ...
Quick apply
OR · Remote
$18 - $22/hr
... Remote Clinical Support Specialist for a growing healthcare organization focused on improving ... productivity standards. * Educate patients on available healthcare programs, services, and ...
OR · Remote
$105K - $141K/yr
... to support the ongoing continuous monitoring and compliance operations of a CMMC Level 2 (L2 ... Location This is a remote opportunity open to candidates located anywhere in the U.S. The Main ...
OR · Remote
$105K - $141K/yr
... to support the ongoing continuous monitoring and compliance operations of a CMMC Level 2 (L2 ... Location This is a remote opportunity open to candidates located anywhere in the U.S. The Main ...
Be Seen First
OR · Remote
$125K - $165K/yr
Provide production support after implementation. What's the Job? * Design, develop, and support ... Flexible remote work arrangement supporting work-life balance. Potential for contract extension ...
New
Quick apply
Be Seen First
OR · Remote
$125K - $165K/yr
Provide production support after implementation. What's the Job? * Design, develop, and support ... Flexible remote work arrangement supporting work-life balance. Potential for contract extension ...
New
Be Seen First
OR · Remote
$125K - $165K/yr
Provide production support after implementation. What's the Job? * Design, develop, and support ... Flexible remote work arrangement supporting work-life balance. Potential for contract extension ...
New
Quick apply
Be Seen First
OR · Remote
$125K - $165K/yr
Provide production support after implementation. What's the Job? * Design, develop, and support ... Flexible remote work arrangement supporting work-life balance. Potential for contract extension ...
New
OR · Remote
$53.50 - $71/hr
Location This role is designated as a fully remote position within the United States. The Main Responsibilities Production Support & Incident Management * Implement AI systems and automations to ...
OR · Remote
$53.50 - $71/hr
Location This role is designated as a fully remote position within the United States. The Main Responsibilities Production Support & Incident Management * Implement AI systems and automations to ...
OR · Remote
$53.50 - $71/hr
Location This role is designated as a fully remote position within the United States. The Main Responsibilities Production Support & Incident Management * Help define and improve the processes and ...
OR · Remote
$53.50 - $71/hr
Location This role is designated as a fully remote position within the United States. The Main Responsibilities Production Support & Incident Management * Help define and improve the processes and ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...
Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ... Market and sell life insurance products tailored to clients' needs. * Sales Strategy : Plan and ...
OR · On-site +1
Remote - United States / Canada What You'll Do: CI/CD, Build & Release Automation * Design ... Experience with incident response, production support, managed services enablement, performance ...
OR · On-site +1
Remote - United States / Canada What You'll Do: CI/CD, Build & Release Automation * Design ... Experience with incident response, production support, managed services enablement, performance ...
OR · Remote
Remote - United States / Canada What You'll Do: CI/CD, Build & Release Automation * Design ... Experience with incident response, production support, managed services enablement, performance ...
OR · Remote
Remote - United States / Canada What You'll Do: CI/CD, Build & Release Automation * Design ... Experience with incident response, production support, managed services enablement, performance ...
OR · On-site +1
$125K - $165K/yr
... support our direct-to-consumer digital experience. Your Impact * Define and communicate a clear ... Location: Remote (East Coast strongly preferred to optimize collaboration with HQ and cross ...
OR · On-site +1
$125K - $165K/yr
... support our direct-to-consumer digital experience. Your Impact * Define and communicate a clear ... Location: Remote (East Coast strongly preferred to optimize collaboration with HQ and cross ...
OR · On-site +1
$125K - $165K/yr
... support our direct-to-consumer digital experience. Your Impact * Define and communicate a clear ... Location: Remote (East Coast strongly preferred to optimize collaboration with HQ and cross ...
OR · On-site +1
$125K - $165K/yr
... support our direct-to-consumer digital experience. Your Impact * Define and communicate a clear ... Location: Remote (East Coast strongly preferred to optimize collaboration with HQ and cross ...
OR · On-site +1
$118K - $156K/yr
Support the ongoing health, governance, and reliability of Under Armour's ecommerce analytics ... Location: Remote (East Coast strongly preferred to optimize collaboration with HQ and cross ...
OR · On-site +1
$118K - $156K/yr
Support the ongoing health, governance, and reliability of Under Armour's ecommerce analytics ... Location: Remote (East Coast strongly preferred to optimize collaboration with HQ and cross ...
We work every day to support the sustainability of our most precious resource, so our people know ... Remote Remote Work Allowed ESSENTIAL FUNCTIONS & KRA (Key Result Areas): Safety/Culture
We work every day to support the sustainability of our most precious resource, so our people know ... Remote Remote Work Allowed ESSENTIAL FUNCTIONS & KRA (Key Result Areas): Safety/Culture
OR · On-site +1
Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to ...
OR · On-site +1
Whether on-site, hybrid, or remote, our work environments are designed to support productivity and engagement. Hybrid employees balance remote and in-office work, on-site roles contribute daily to ...
OR · Remote
$21 - $28.50/hr
East Coast, USA (Remote) Company: Vodafone US Inc. Role Purpose To drive pipeline generation and ... Support New Product Development activities where your knowledge is of unique value i.e. early stage ...
OR · Remote
$21 - $28.50/hr
East Coast, USA (Remote) Company: Vodafone US Inc. Role Purpose To drive pipeline generation and ... Support New Product Development activities where your knowledge is of unique value i.e. early stage ...
OR · On-site +1
$21 - $28.50/hr
East Coast, USA (Remote) Company: Vodafone US Inc. Role Purpose To drive pipeline generation and ... Support New Product Development activities where your knowledge is of unique value i.e. early stage ...
OR · On-site +1
$21 - $28.50/hr
East Coast, USA (Remote) Company: Vodafone US Inc. Role Purpose To drive pipeline generation and ... Support New Product Development activities where your knowledge is of unique value i.e. early stage ...
OR · On-site +1
$125K - $145K/yr
Fully Remote Reports To: Principal Product Owner Expion Health is building the future of pharmacy ... Ability to support Sales/Account Management through product demonstrations, training materials, and ...
OR · On-site +1
$125K - $145K/yr
Fully Remote Reports To: Principal Product Owner Expion Health is building the future of pharmacy ... Ability to support Sales/Account Management through product demonstrations, training materials, and ...
OR · Remote
$185K - $200K/yr
Support integration with brokerage systems to enable seamless onboarding, funding, and trade ... Experience integrating AI or machine learning features into production products * MBA or advanced ...
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OR · Remote
$185K - $200K/yr
Support integration with brokerage systems to enable seamless onboarding, funding, and trade ... Experience integrating AI or machine learning features into production products * MBA or advanced ...
Myrtle Point, OR · Remote
Remote / Work from Home (India) Employment Type: Full-Time Working Days: 5 Days a Week Working ... Research products and recommend the best technology solutions based on customer requirements.
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Myrtle Point, OR · Remote
Remote / Work from Home (India) Employment Type: Full-Time Working Days: 5 Days a Week Working ... Research products and recommend the best technology solutions based on customer requirements.
$28.82 - $32.57
4% of jobs
$32.57 - $36.33
3% of jobs
$36.33 - $40.08
11% of jobs
$43.25 is the 25th percentile. Wages below this are outliers.
$40.08 - $43.84
8% of jobs
$43.84 - $47.59
3% of jobs
$47.59 - $51.35
17% of jobs
The median wage is $52.04 / hr.
$51.35 - $55.10
20% of jobs
$57.32 is the 75th percentile. Wages above this are outliers.
$55.10 - $58.86
15% of jobs
$58.86 - $62.61
2% of jobs
$62.61 - $66.37
7% of jobs
$66.37 - $70.12
9% of jobs
$28
$52
$70
| Aspect | Remote L2 Production Support | Remote L1 Support |
|---|---|---|
| Responsibilities | Handling complex issues, troubleshooting, and escalation management | Initial issue triage, basic troubleshooting, and ticket logging |
| Skills & Certifications | Technical troubleshooting, knowledge of systems, certifications like ITIL or CompTIA | Customer service skills, basic technical knowledge |
| Work Environment | Support teams, technical environments, often in 24/7 shifts | Helpdesk or call center environment, front-line support |
| Common Usage | Organizations requiring tiered support for complex systems | Entry-level support roles for initial customer contact |
Remote L2 Production Support focuses on resolving complex technical issues and escalations, requiring specialized skills and certifications. In contrast, Remote L1 Support handles basic troubleshooting and initial customer contact. Both roles are essential in a support hierarchy but differ in complexity and technical depth.
$18 - $22/hr
Contractor
Medical, Dental, Vision
Posted 8 days ago
Required Skills & Experience
• Healthcare certification preferred (e.g., Certified Pharmacy Technician, Certified Medical Assistant, Behavioral Health Technician). Candidates with equivalent medical, healthcare, call center, customer service, or patient-facing experience are encouraged to apply
• Bilingual [English/Spanish]
• Knowledge of basic medical terminology and medication names (brand and generic)
• Experience with high-volume (30-45+) outbound calls
• Comfort learning and using new technologies, including clinical software platforms
• Comfort working in a metrics-driven environment where outcomes and quality are tracked
Job Description
Insight Global is seeking a Remote Clinical Support Specialist for a growing healthcare organization focused on improving patient outcomes through proactive outreach, care coordination, and clinical support services. This is a fully remote, patient-facing position that offers the opportunity to make a meaningful impact on patients' healthcare experiences while working alongside pharmacists, healthcare providers, and care teams. This role is ideal for individuals who are passionate about helping others, excel in a fast-paced environment, and are comfortable managing a high volume of phone interactions. The Clinical Support Specialist will serve as a key point of contact for patients, providers, and pharmacies, assisting with care coordination, appointment scheduling, medication-related support, and patient engagement initiatives.
Responsibilities:
• Conduct outbound outreach to patients on behalf of healthcare programs and health plans to support medication adherence, medication reviews, care coordination initiatives, and other patient engagement programs.
• Manage a high volume of inbound and outbound calls while maintaining exceptional customer service and productivity standards.
• Educate patients on available healthcare programs, services, and resources designed to improve health outcomes.
• Gather, verify, and accurately document patient and provider information within company systems.
• Schedule telephonic and virtual appointments with pharmacists and other clinical professionals.
• Coordinate with patients, providers, hospitals, clinics, and pharmacies to help resolve healthcare and medication-related concerns.
• Respond professionally and empathetically to patient, provider, and pharmacy inquiries.
• Escalate clinical concerns, medication issues, and potential health risks to licensed pharmacists when appropriate.
• Assist with obtaining referrals, authorizations, and supporting documentation as needed.
