ZipRecruiter

Log In

2

Remote Knowledge Base Writer Jobs in Springfield, MA

Camesi Agency

Remote Sales Manager

Hartford, CT · Remote

$80K - $120K/yr

... product knowledge. * Provide mentorship and support to newer team members as you progress into ... Effective verbal and written communication skills with a consultative sales approach. * Prior sales ...

micro1 AI

Cheminformatics Specialist - Remote

Hartford, CT · On-site +1

$90 - $120/hr

No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work ... Excellent written communication skills to clearly explain complex scientific concepts to diverse ...

micro1 AI

Physics Modeling Expert - Remote

Springfield, MA · Remote

$80 - $140/hr

Remote micro1 is engaging Physics Experts (PhD / Postdoc) to contribute deep scientific knowledge ... Produce technically precise, clearly written solutions, detailing all assumptions, approximations ...

micro1 AI

Physics Modeling Expert - Remote

Hartford, CT · Remote

$80 - $140/hr

Remote micro1 is engaging Physics Experts (PhD / Postdoc) to contribute deep scientific knowledge ... Produce technically precise, clearly written solutions, detailing all assumptions, approximations ...

Sentara

IT Specialty Analyst (Epic) - Remote

MA · Remote

Possesses in-depth business / clinical and application knowledge and experience. Performs and ... Provides daily on-call support to the customer base for application-related issues. Works within a ...

previous pagenext page

Showing results 21-40

All JobsKnowledge Base Writer JobsRemote Knowledge Base Writer JobsRemote Knowledge Base Writer Jobs in Springfield, MA

Remote Knowledge Base Writer information

See Springfield, MA salary details

$11

$24

$42

How much do remote knowledge base writer jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote knowledge base writer in Springfield, MA is $24.20, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.79 per hour, depending on experience, location, and employer.

What is a remote knowledge base writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

How does a remote knowledge base writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.

What are the key skills and qualifications needed to thrive as a remote knowledge base writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

What job categories do people searching Remote Knowledge Base Writer jobs in Springfield, MA look for?

The top searched job categories for Remote Knowledge Base Writer jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Remote Knowledge Base Writer jobs?

Cities near Springfield, MA with the most Remote Knowledge Base Writer job openings:

Remote Knowledge Base Writer jobs near you
Infographic showing various Remote Knowledge Base Writer job openings in Springfield, MA as of June 2026, with employment types broken down into 90% Full Time, 7% Part Time, and 3% Contract. Highlights an 41% Physical, 2% Hybrid, and 57% Remote job distribution, with an average salary of $50,343 per year, or $24.2 per hour.

Remote Sales Manager

Camesi Agency

Hartford, CT • Remote

$80K - $120K/yr

Other

Medical, Dental, Vision, Life

Posted 6 days ago

Job description

The Camesi Agency is a rapidly growing, fully remote brokerage focused on helping families protect their financial futures. We are seeking motivated work-from-home sales representatives to join our small, supportive team. This role is ideal for individuals who are goal-oriented, coachable, and interested in building a sales career with advancement into leadership. Comprehensive training and licensing support are provided.

Key Responsibilities

  • Conduct virtual consultations with prospective clients who have requested information and guidance.
  • Present clear, easy-to-understand life and health insurance solutions tailored to client needs.
  • Build and maintain client relationships through timely follow-up, education, and ongoing service.
  • Manage sales activities and maintain accurate client records in the CRM.
  • Track performance against personal and team sales goals; contribute to team metrics.
  • Participate in ongoing training, role-plays, and team meetings to refine sales and product knowledge.
  • Provide mentorship and support to newer team members as you progress into leadership roles.

Qualifications

  • Motivated, self-driven, and goal-oriented with strong interpersonal skills.
  • Comfortable working remotely and managing a flexible schedule independently.
  • Effective verbal and written communication skills with a consultative sales approach.
  • Prior sales, leadership, or customer service experience is beneficial but not required; entry-level candidates who are coachable are encouraged to apply.
  • Willingness to obtain a Life & Health insurance license; licensing support and guidance provided.
  • Reliable computer, high-speed internet connection, and a quiet workspace for client calls.

What We Offer

  • 100% remote work with a flexible schedule.
  • Commission income and performance-based bonuses.
  • Comprehensive training program, structured mentorship, and clear advancement pathways into leadership.
  • Supportive team environment within a small, growth-focused brokerage.
  • Benefits package including health, dental, vision, and life insurance; employee referral program.

Additional Information

  • Role focus: consultative sales of life and health insurance products to inbound prospective clients.
  • Performance expectations are transparent and supported through training and mentorship to accelerate success.
  • The Camesi Agency values professional development and promotes from within as team members demonstrate consistent performance and leadership potential.

We are an equal opportunity employer and welcome applicants who are enthusiastic about building a sales career in a remote environment supported by training and mentorship.