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Remote Knowledge Base Writer Jobs in Dallas, TX (NOW HIRING)

Redolent, Inc

Technical Writer

Dallas, TX · Remote

Dallas TX or Remote Duration: 6 to 12+ Months Description: We are looking for a professional ... Primary Responsibilities Write and edit end-user and internal-user knowledge base content ...

Select Minds LLC

COBOL Programmer

Dallas, TX · Remote

$55 - $60/hr

Remote (Must work PST hours) Travel: Up to 3 days per month onsite (expenses covered) Experience ... Maintain accurate technical documentation, support materials, and knowledge base updates. Required ...

Wood Plc

Technical Writer

Dallas, TX · On-site +1

... remote work from another Wood Texas office or at home will also be considered. Key components of ... Significant knowledge of CMT equipment, process, procedures and TxDOT specifications used for ...

Techary

2nd Line Support Technician

Dallas, TX · Remote

$37K - $46K/yr

Maintain accurate ticket documentation and contribute to the knowledge base * Work with the wider ... Skilled in using remote support and ticketing tools (e.g., HaloPSA, ServiceNow, Freshservice)

Valnet Inc.

Android Police - Features Writer

Dallas, TX · On-site +1

$55.25 - $72.50/hr

This position will operate on a remote, freelance basis. Android Police is expanding its freelance ... We run training workshops, offer growth paths to fixed base roles, product-review gigs, and more.

CorroHealth

Hospitalist Physician

Dallas, TX · Remote

This opportunity allows for the work/life balance you desire while expanding your knowledge base in ... Fully remote, synchronous training will occur Monday-Friday 9A-5P ET, which also includes a one ...

Wood Plc

Sr. Technical Writer/Editor

Dallas, TX · On-site +1

... remote work from another Wood Texas office or at home will also be considered. Key components of ... Significant knowledge of CMT equipment, process, procedures and TxDOT specifications used for ...

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Remote Knowledge Base Writer information

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How much do remote knowledge base writer jobs pay per hour?

As of Jun 25, 2026, the average hourly pay for remote knowledge base writer in Dallas, TX is $24.03, according to ZipRecruiter salary data. Most workers in this role earn between $18.32 and $27.60 per hour, depending on experience, location, and employer.

What is a Remote Knowledge Base Writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a Remote Knowledge Base Writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a Remote Knowledge Base Writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
What are the most commonly searched types of Knowledge Base Writer jobs in Dallas, TX? The most popular types of Knowledge Base Writer jobs in Dallas, TX are:
What are popular job titles related to Remote Knowledge Base Writer jobs in Dallas, TX? For Remote Knowledge Base Writer jobs in Dallas, TX, the most frequently searched job titles are:
What job categories do people searching Remote Knowledge Base Writer jobs in Dallas, TX look for? The top searched job categories for Remote Knowledge Base Writer jobs in Dallas, TX are:
What cities near Dallas, TX are hiring for Remote Knowledge Base Writer jobs? Cities near Dallas, TX with the most Remote Knowledge Base Writer job openings:
Remote Knowledge Base Writer jobs near you
Infographic showing various Remote Knowledge Base Writer job openings in Dallas, TX as of June 2026, with employment types broken down into 91% Full Time, and 9% Temporary. Highlights an 100% Remote job distribution, with an average salary of $49,975 per year, or $24 per hour.
Technical Writer

Technical Writer

Redolent, Inc

Dallas, TX • Remote

Other

Posted 16 days ago

Job description


One of our direct client is urgently looking for a Technical Writer @ Dallas TX or Remote
TITLE: Technical Writer
LOCATION: Dallas TX or Remote
Duration: 6 to 12+ Months
Description:
We are looking for a professional Technical Writer and Knowledge Management Author to design and develop reference content and communications for Business Service (B2B and B2C) frontline agents. This individual will also create customer facing messages and scripts to be used during the customer interaction by frontline agents. The goal of this role is to provide online reference content and scripts / messaging to be used in the moment of application by agents during customer interactions.
Primary Responsibilities
Write and edit end-user and internal-user knowledge base content describing Walmart Business Services and troubleshooting processes.
Collaborate with Walmart Business Services Support Teams and continuous improvement experts to optimize and maintain internal and external content for usability and accessibility, while maintaining a high bar for quality.
Work directly with development teams and Walmart Business Services Support stakeholders to produce world-class knowledge base articles.
Work collaboratively with internal and external global stakeholders to conceptualize and develop content that strengthens the Walmart brand.
Create, maintain, and edit knowledge base articles that are used by a wide audience with varying skill levels.
Use writing expertise and extraordinary attention to detail to evaluate, uphold, implement, and evangelize content standards that reflect the voice of Walmart.
Manage all aspects of the documentation process-from planning to content maintenance.
Requirements
3+ years of experience as a technical editor or writer of technical documentation.
2+ years of experience creating and delivering content publication plans, managing multiple schedules and projects.
Demonstrated experience working with style guides.
Bachelor's degree from an accredited university or have 4+ years equivalent industry or military experience.
Possess a strong desire to learn new technologies, the curiosity to figure out how things work, and a passion for improving the customer experience.
Have experience working on technical content for end users.
Have experience working with customer service organizations.
Have knowledge management experience.
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About Redolent

Sourced by ZipRecruiter

Redolent, a dynamic and rapidly expanding company committed to excellence in software solutions, where success is fueled by a combination of technical expertise and efficient management practices. Our solutions create a measurable delta in our clients’ productivity and profitability, contributing to their growth and success.

Industry

It services

Company size

51 - 200 Employees

Headquarters location

San Jose, CA, US

Year founded

2008

Social media

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