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Remote Knowledge Base Writer Jobs in Virginia (NOW HIRING)

Technical Writer

Falls Church, VA · On-site +1

$108K - $125K/yr

Qualifications Necessary Skills and Knowledge: * Exceptional writing and editing skills, with ... We provide a competitive base salary commensurate with your qualifications and experience. As an ...

This is a remote position. The GDS Script Writer's primary responsibility is to build, modify ... Extensive knowledge of Worldspan and Travelport Plus. * Optional: Programming skills on platforms ...

This is a remote position. The GDS Script Writer's primary responsibility is to build, modify ... Extensive knowledge of Worldspan and Travelport Plus. * Optional: Programming skills on platforms ...

Financial Aid Counselor I

Virginia Beach, VA · On-site +1

$37K - $48K/yr

Maintain an expert level knowledge base on federal, state, institutional, and external award ... Excellent verbal and written communication skills * Strong leadership skills * Commitment to Regent ...

Lead ServiceNow Architect (Remote) NI

Reston, VA · On-site +1

$74 - $93.25/hr

Contribute to the knowledge base and share best practices within the team and the client. Lead the ... Excellent written and oral communications skills to deliver technical solutions simply and ...

Technical Program Knowledge Manager

Chantilly, VA · On-site +1

$132K - $171K/yr

None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking a Knowledge Manager to ... Exceptional written and verbal communication skills. * Experience working with classification ...

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Remote Knowledge Base Writer information

What is a Remote Knowledge Base Writer?

A Remote Knowledge Base Writer is a professional who creates, edits, and maintains documentation and instructional content for a company’s knowledge base, all while working from a remote location. Their main goal is to make information easily accessible and understandable for users, customers, or internal teams. This role typically involves collaborating with subject matter experts, using content management systems, and ensuring that articles are accurate, clear, and up-to-date. Remote Knowledge Base Writers often work for tech companies, SaaS providers, or customer support teams that need comprehensive self-service resources.

What are the key skills and qualifications needed to thrive as a Remote Knowledge Base Writer, and why are they important?

To thrive as a Remote Knowledge Base Writer, you need strong writing, editing, and research skills, typically supported by experience in technical writing or content creation. Familiarity with content management systems (CMS), knowledge base platforms such as Zendesk or Confluence, and basic HTML are often required. Attention to detail, self-motivation, and excellent communication skills are vital for producing clear, user-focused documentation while collaborating remotely. These abilities ensure the creation of accurate, accessible resources that enhance user experience and support organizational knowledge sharing.

How does a Remote Knowledge Base Writer typically collaborate with subject matter experts to ensure content accuracy?

Remote Knowledge Base Writers often work closely with subject matter experts (SMEs) through virtual meetings, emails, and collaboration tools to gather detailed and accurate information about products or services. They may schedule regular check-ins or request feedback on draft articles to ensure technical accuracy and clarity. Building strong communication and organizational skills is important, as coordinating across time zones and teams can be a challenge. This collaborative process not only improves the quality of documentation but also helps writers stay updated on product changes.
What cities in Virginia are hiring for Remote Knowledge Base Writer jobs? Cities in Virginia with the most Remote Knowledge Base Writer job openings:

Technical Writer

Goldbelt Apex

Falls Church, VA • On-site, Remote

$108K - $125K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 21 days ago


Job description

Overview
Please note that this position is contingent upon the successful award of a contract currently under bid.
Goldbelt Apex, a part of the Healthcare Technology Transformation Group, is a data-focused company dedicated to process and quality in every aspect. As experts in healthcare IT, Apex is committed to building systems for healthcare organizations to seamlessly communicate and exchange data across different systems and devices.
Summary:
Goldbelt Apex is seeking a skilled Technical Writer to produce clear, accurate, and compliant documentation supporting a complex federal data governance initiative. This role is responsible for authoring high-quality reports, governance materials, standards documents, and supporting artifacts that facilitate stakeholder communication, knowledge transfer, and process adherence. The Technical Writer will translate complex technical concepts into accessible, well-structured content while ensuring consistency, version control, and alignment with federal standards throughout the performance period.
This position provides an opportunity to contribute to meaningful federal documentation efforts within a collaborative, high-retention organization dedicated to excellence and mission support.
*This role is based in Falls Church, VA with possible telework.
Responsibilities
Essential Job Functions:
  • Author and edit technical reports, governance playbooks, standards documents, data dictionaries, and other deliverables to support project objectives and stakeholder needs.
  • Document reusable components, workflows, metadata standards, and governance processes with precision and clarity.
  • Ensure all written materials are compliant with federal regulations, privacy standards (e.g., HIPAA), and organizational style guidelines.
  • Translate complex technical and governance-related information into plain language suitable for diverse audiences, including leadership and technical teams.
  • Support monthly status reporting by preparing concise, accurate summaries and updates.
  • Maintain document lifecycle management, including version control, formatting consistency, and archiving using approved collaboration tools.
  • Collaborate with project teams, subject matter experts, and reviewers to gather input, incorporate feedback, and finalize deliverables.
  • Conduct quality reviews and proofreading to ensure grammatical accuracy, structural integrity, and readability.
  • Produce various content types, including procedural guides, executive summaries, and knowledge-transfer materials.

Qualifications
Necessary Skills and Knowledge:
  • Exceptional writing and editing skills, with strong attention to grammar, clarity, structure, and readability.
  • Proficiency in translating complex technical concepts into clear, concise, and audience-appropriate language.
  • Familiarity with document lifecycle practices, version control systems, and content management tools.
  • Ability to adhere to established style guides (e.g., AP style or federal documentation standards) and produce consistent, professional deliverables.
  • Strong organizational skills to manage multiple documents and deadlines effectively.

Minimum Qualifications:
  • Bachelor's degree in Technical Writing, Communications, English, Information Technology, or a related field.
  • Minimum 3-5 years of experience in technical writing, documentation development, or related roles, including at least 2 years in federal, healthcare, or regulated environments.
  • Demonstrated ability to produce high-quality technical documentation, reports, and standards materials under tight deadlines.
  • Proficiency with Microsoft Office Suite (Word, PowerPoint, SharePoint) and document collaboration platforms.
  • Active Secret security clearance (or eligibility) at the level required for federal access.

Preferred Qualifications:
  • Experience supporting federal data governance, health IT, or compliance-related documentation efforts.
  • Familiarity with federal documentation standards, governance reporting, or data management frameworks.
  • Prior work involving monthly status reporting, stakeholder-facing materials, or knowledge-transfer artifacts.
  • Knowledge of content management systems (CMS) and publishing platforms used in regulated environments.

Pay and Benefits
The salary range for this position is $108,465.00 to $125,342.00 annually
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.