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Remote Knowledge Base Content Jobs in Bethlehem, PA

SYNERGIS TECHNOLOGIES, LLC

Customer Success Agent

Quakertown, PA · Remote

$15.75 - $21.25/hr

Performing remote troubleshooting sessions to identify root causes and implement corrective actions ... Knowledge Base articles * Technical Bulletins * Installation Guides * Troubleshooting Guides * Best ...

Grantek

Systems Engineer

Allentown, PA · On-site +1

Mentoring colleagues on your expertise and knowledge base. * Having fun and being challenged ... Experience in DeviceNet, ControlNet, DH+, Remote IO, Modbus, etc is preferred but not necessary.

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All JobsKnowledge Base Content JobsRemote Knowledge Base Content JobsRemote Knowledge Base Content Jobs in Bethlehem, PA

Remote Knowledge Base Content information

See Bethlehem, PA salary details

$29.1K

$115.2K

$127.5K

How much do remote knowledge base content jobs pay per year?

As of Aug 21, 2026, the average yearly pay for remote knowledge base content in Bethlehem, PA is $115,225.00, according to ZipRecruiter salary data. Most workers in this role earn between $121,500.00 and $126,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote Knowledge Base Content vs Remote Technical Writer?

AspectRemote Knowledge Base ContentRemote Technical Writer
CredentialsBasic writing skills, familiarity with knowledge management toolsTechnical writing certifications, strong writing and editing skills
Work EnvironmentCollaborates with support teams, uses content management systemsWorks closely with engineers, product teams, and subject matter experts
Industry UsageCommon in customer support, SaaS, and tech companiesPrevalent in software, hardware, and technical industries
Search & Comparison IntentUnderstanding roles related to content creation for knowledge basesComparing technical writing roles in remote settings

Remote Knowledge Base Content specialists focus on creating and maintaining user-friendly support articles, often with less emphasis on technical detail. Remote Technical Writers produce detailed technical documentation, manuals, and specifications, requiring more specialized technical skills. Both roles are vital in tech industries but differ mainly in scope and technical depth.

What are the most commonly searched types of Knowledge Base Content jobs in Bethlehem, PA?

The most popular types of Knowledge Base Content jobs in Bethlehem, PA are:

What are popular job titles related to Remote Knowledge Base Content jobs in Bethlehem, PA?

For Remote Knowledge Base Content jobs in Bethlehem, PA, the most frequently searched job titles are:

What job categories do people searching Remote Knowledge Base Content jobs in Bethlehem, PA look for?

The top searched job categories for Remote Knowledge Base Content jobs in Bethlehem, PA are:

Remote Knowledge Base Content jobs near you
Infographic showing various Remote Knowledge Base Content job openings in Bethlehem, PA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $115,225 per year, or $55.4 per hour.

Digital Content Specialist (CMS/Web Content Management)

CEI

Allentown, PA • Remote

$50 - $55/hr

Full-time, Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Digital Content Specialist III Job at a Glance

Title: IT - Digital Content Specialist III
Location: Allentown, PA (100% remote, must live in EST or CST time zones)
Contract: W2 only, 12 month contract with potential for extension or conversion to full time with either the client or CEI
Pay: $50-55 /hour + optional medical, dental, vision, 401(k) match

Overview

The Digital Content Specialist works within a cross-functional product team to operationalize content strategy across the client’s customer-facing web pages and digital content. You will collaborate with content, design, development, and communications partners to build and maintain content in content management systems. This role requires attention to detail, sound judgment, and the ability to work across multiple disciplines.

Key Responsibilities
  • Translate approved content, customer needs, and business goals into clear, accessible, and user-centered digital experiences that help customers find information, complete tasks, and achieve their goals.
  • Build, update, and maintain website pages using CMS content components, keeping sites accurate, current, and accessible.
  • Collaborate with content, design, development, communications, and product teams to deliver customer-facing digital experiences.
  • Partner with content creators and business stakeholders to recommend content structures, page layouts, and digital experience approaches that improve customer understanding and task completion.
  • Apply content strategy by configuring page components, layouts, structured content, and metadata to improve usability, navigation, and search.
  • Perform quality assurance reviews to ensure content, functionality, accessibility, formatting, and implementation align with approved designs, content standards, and technical requirements before release.
  • Partner with platform, development, and implementation teams to troubleshoot content, layout, publishing, and component-related issues.
  • Help maintain CMS governance practices, including content reviews, publishing workflows, implementation standards, taxonomy, metadata, and content organization.
  • Support testing, release readiness, content migrations, and post-release validation activities.
  • Optimize digital assets for performance, accessibility, clarity, and consistency across websites and digital channels.
  • Monitor content performance, search behavior, customer feedback, and analytics to identify opportunities for improvement.
Required Skills
  • 2+ years of experience in content management, web publishing, digital content operations, or related digital experience roles.
  • Experience with CMS platforms such as Storyblok, Sitecore, Drupal, WordPress, Adobe Experience Manager, Contentful, or similar.
  • Experience translating content, business requirements, and customer needs into user-friendly digital experiences.
  • Basic HTML and CSS knowledge.
  • Experience with digital asset and design tools such as Figma, Adobe Photoshop, Illustrator, or similar.
  • Strong attention to detail.
  • Excellent communication and collaboration skills.
  • Familiarity with accessibility standards and content governance.
  • Familiarity with taxonomy, metadata, content organization, and search optimization.
  • Familiarity with structured content and component-based content management approaches.
  • Experience participating in content reviews, QA activities, publishing workflows, and content lifecycle management.
Required Education
  • Bachelor's degree in Digital Communications, Web Design, Information Management, Marketing, Computer Science, or related field; equivalent experience considered.
Preferred Skills
  • Experience supporting component-based design systems.
  • Experience with headless CMS platforms and structured content models.
  • SEO and content discoverability experience.
  • Experience with Google Analytics 4 (GA4), Adobe Analytics, or similar tools.
  • Experience supporting multi-site websites, digital transformation efforts, or content migrations.
  • Agile product team experience.
  • East Coast and Central Time Zone candidates preferred.
  • 100% Remote.
  • This is NOT a driving role.
Why Should I Apply?

Join a cross-functional team focused on delivering clear, accessible, and user-centered digital experiences while supporting content operations, governance, and continuous improvement. Apply to help translate approved content and business goals into meaningful customer-facing outcomes.

About CEI:

As a trusted technology partner, CEI delivers solutions that help our customers transform their business and achieve meaningful results. From strategy and custom application development through application management - our technology and digital experience services are tailored to meet each unique need of our customers. Our staffing solutions bring specialized skills to complement our customers' workforce and project requirements.

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