Remote Knowledge Base Administrator Jobs in Chicago, IL

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Job Description

Responsibilities

As a Workday HCM & Security Administrator, you will be instrumental in optimizing, maintaining, securing, and enhancing our Workday HCM platform. Your key responsibilities will include:

• System Administration: Manage and configure Workday HCM to support HR processes, ensuring the platform aligns with organizational needs.

• Security Administration: Configure and maintain Workday security access controls, roles, and permissions. Monitor and audit system security to ensure compliance with company policies and regulations, and troubleshoot security-related issues as they arise.

• Data Management: Oversee the accuracy, consistency, and integrity of HR data within Workday, including ongoing maintenance and audits.

• Business Process Optimization: Collaborate with HR and business stakeholders to gather requirements, design, test, and implement business processes that improve efficiency and compliance.

• EIB Creation: Create and manage Enterprise Interface Builder (EIB) files for data uploads and integrations to streamline workflows.

• Reporting & Analytics: Design, develop, customize, and maintain Workday reports and dashboards, including advanced reports and calculated fields, to provide actionable insights for HR and leadership teams.

• System Support: Troubleshoot and resolve Workday-related issues, ensuring smooth day-to-day operations and user satisfaction.

• Implementation Enhancements: Partner with cross-functional teams to implement new Workday features or modules, ensuring alignment with HR strategies and security requirements.

• Training & Documentation: Create user guides, deliver training, and maintain documentation for Workday processes, configurations, and security protocols.

• Compliance & Data Privacy: Ensure Workday processes adhere to legal and regulatory requirements, safeguarding data privacy and security.

• Platform Currency: Stay current with Workday updates and new features related to HCM, reporting, and security to proactively identify improvement opportunities.

Skills:

• Technical Expertise: Strong understanding of Workday HCM data structures, EIBs, security groups, and reporting tools including advanced reporting and calculated fields.

• Analytical Abilities: Advanced problem-solving, requirements gathering, process improvement, and data analysis capabilities.

• Data Management: Proficiency in data cleansing, transformation, and validation techniques.

• Security Knowledge: Understanding of Workday security model (domain policies, role-based and user-based security groups) and data privacy best practices.

• Communication Skills: Excellent verbal and written communication for effective collaboration and training with stakeholders at all levels.

• Interpersonal Skills: Strong relationship-building, end-user support, and cross-functional collaboration skills.

• Attention to Detail: Meticulous approach to data management, security auditing, and quality assurance.

• Additional Skills: Self-starter with strong project management skills, adaptability, and a commitment to continuous learning.

Requirements:

• 2+ years of experience in HRIS or HR systems administration, with a strong focus on Workday HCM.

• Experience with Workday security groups, report writing, and data management.

• Strong proficiency in Excel and experience with SQL or other data manipulation tools.

• Experience with data migration, integration, and reporting in an HRIS environment.

• Knowledge of HR processes and data structures.

• Experience with Workday HCM and/or Financials modules preferred.

• Workday certification in HCM, Reporting, or Security Administration preferred; equivalent hands-on experience will be considered.

• Additional Workday certifications are welcome but not required.

If you're a detail-oriented problem-solver with a passion for HR technology and the drive to make a real impact, we encourage you to apply. This is your chance to help us build and secure a world-class HR system and contribute to the success of a vital organization.

What We Offer

• Full-time position

• Fully remote environment

• Paid time off (vacation and sick)

• Medical, dental, and vision insurance

• 401(k) with employer match

• Employee Assistance Program (EAP)

• Employee Resource Groups (ERGs)

• Career development and ongoing training

• On-site gym, cafe, and free fitness classes

Important to Know

• Veterans and candidates with military experience are encouraged to apply.

• HHS is an Equal Employment Opportunity Employer committed to workplace diversity and inclusion.

Who is HHS

HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975 as Hospital Housekeeping Systems, today HHS provides services including housekeeping, food, and facility management to nearly 1,000 customers across six industries.

We are growing rapidly and seeking motivated leaders to join us for the next stage of our journey. We support and encourage growth from within and believe that we have countless future leaders in our organization waiting for their next opportunity. Our Diversity, Equity, and Inclusion (DEI) Team supports a work environment where individuals of all backgrounds are heard, respected, and encouraged to grow.