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Remote Knowledge Base Administrator Jobs in Virginia

Navtech, Inc.

SAS Admin

Reston, VA · On-site +1

Remote - EST time zone. Duration: 6 to 12 Months Contract Exp: 10+ Years Job Summary ... General knowledge of project management * Excellent communication skills and be effective technical ...

Booz Allen Hamilton, Inc.

DCIM Administrator

Hampton, VA · On-site +1

$86K - $198K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: No Job Number: R0242723 Location: Hampton,VA,US Share job via: Share DCIM ... Knowledge of conducting performance tuning and optimization of data processing workflows, reports ...

ERG

Senior Contracts Administrator

Alexandria, VA · On-site +1

$115K - $130K/yr

We support flexible work arrangements-including remote and hybrid options-and invest in our team ... and knowledge of contracting best practices * Support contract closeout activities, ensuring ...

ERG

Senior Contracts Administrator

Arlington, VA · On-site +1

$115K - $130K/yr

We support flexible work arrangements-including remote and hybrid options-and invest in our team ... and knowledge of contracting best practices * Support contract closeout activities, ensuring ...

ERG

Senior Contracts Administrator

Fairfax, VA · On-site +1

$115K - $130K/yr

We support flexible work arrangements-including remote and hybrid options-and invest in our team ... and knowledge of contracting best practices * Support contract closeout activities, ensuring ...

ERG

Senior Contracts Administrator

Alexandria, VA · On-site +1

$115K - $130K/yr

We support flexible work arrangements-including remote and hybrid options-and invest in our team ... and knowledge of contracting best practices * Support contract closeout activities, ensuring ...

Booz Allen Hamilton, Inc.

IT Systems Administrator

Arlington, VA · On-site +1

$62K - $141K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: Hybrid Job Number: R0246624 Location: Arlington,VA,US Share job via: Share IT Systems ... However, we want to ensure a fair candidate process based on your own skills and knowledge. As part ...

Booz Allen Hamilton, Inc.

DCIM Administrator

Hampton, VA · On-site +1

$86K - $198K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Remote Work: No Job Number: R0243222 Location: Hampton,VA,US Share job via: Share DCIM ... Knowledge of conducting performance tuning and optimization of data processing workflows, reports ...

Yudrio, Inc

DBA Developer

Arlington, VA · Remote

  • Dental

  • Vision

Remote Required Skills * Understanding of database technologies such as: Oracle and preferably ... Knowledge of database design, query optimization, index management, integrity checks * Familiarity ...

Guidehouse

Database Administrator

Mclean, VA · Remote

$85K - $141K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Strong knowledge and experience in Oracle PL/SQL and SQL * Oracle functions, procedures, triggers ... remote teams. * Must be able to OBTAIN and MAINTAIN a Federal or DoD "PUBLIC TRUST"; candidates ...

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All JobsKnowledge Base Administrator JobsRemote Knowledge Base Administrator JobsRemote Knowledge Base Administrator Jobs in Virginia

Remote Knowledge Base Administrator information

How does a remote knowledge base administrator typically collaborate with other teams to keep information accurate and up-to-date?

A Remote Knowledge Base Administrator works closely with subject matter experts, customer support, and product teams to gather the latest information and ensure documentation reflects current processes and features. Collaboration usually happens through scheduled virtual meetings, shared project management tools, and regular communication channels like Slack or email. The administrator must proactively seek updates, clarify uncertainties, and coordinate review cycles to maintain the knowledge base’s accuracy. Building strong relationships with key stakeholders is essential for staying informed about changes and quickly updating resources when needed.

What is the difference between Remote Knowledge Base Administrator vs Remote Technical Support Specialist?

AspectRemote Knowledge Base AdministratorRemote Technical Support Specialist
CredentialsKnowledge management certifications, IT or technical backgroundTechnical certifications, customer service skills
Work EnvironmentCreates and maintains knowledge bases, collaborates with support teamsProvides direct technical support to customers remotely
Industry UsageUsed across IT, software, and tech companies for documentationCommon in tech, telecom, and software industries for troubleshooting

The Remote Knowledge Base Administrator focuses on developing and managing knowledge repositories to improve support efficiency, while the Remote Technical Support Specialist directly assists customers with technical issues. Both roles require technical knowledge, but their primary functions differ: one manages information, the other provides support.

What are the key skills and qualifications needed to thrive as a remote knowledge base administrator?

To thrive as a Remote Knowledge Base Administrator, you need strong content management, technical writing, and information organization skills, typically supported by experience with documentation best practices and relevant educational background. Familiarity with knowledge management systems (such as Zendesk, Confluence, or SharePoint), basic HTML/CSS, and sometimes certifications in knowledge-centered support (KCS) are common requirements. Outstanding attention to detail, proactive communication, and the ability to collaborate remotely make candidates stand out. These skills and qualities ensure the creation, maintenance, and accuracy of resources that empower teams and customers to find reliable information efficiently.

What is a remote knowledge base administrator?

A Remote Knowledge Base Administrator is a professional responsible for creating, organizing, updating, and maintaining digital repositories of information, such as FAQs, help articles, and documentation, to support users and employees. Working remotely, they ensure that the knowledge base is accurate, searchable, and user-friendly, often collaborating with subject matter experts and technical teams. Their goal is to make information easily accessible, reduce support requests, and improve overall user experience. They may use specialized software tools for content management, analytics, and workflow automation.

What cities in Virginia are hiring for Remote Knowledge Base Administrator jobs?

Cities in Virginia with the most Remote Knowledge Base Administrator job openings:

Remote Knowledge Base Administrator jobs near you
Infographic showing various Remote Knowledge Base Administrator job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Azure Virtual Desktop System Administrator

NexGen Data Systems

Suffolk, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Job Type
Full-time
Description
NexGen Data Systems is seeking an Azure Virtual Desktop System Administrator. The Azure Virtual Desktop System Administrator administers Navy Flank Speed Azure desktop environment server-based systems, security devices, distributed applications, network storage, and performs systems monitoring. Consults on network, application, and customer service issues to support computer systems' security and availability.
Roles & Responsibilities:
  • Deploy and manage virtual machines in Azure to support a large user base
  • Closely monitor session statistics to develop and refine usage metrics to inform provisioning additional resources or shutting down unused resources; assist in development of service optimization models
  • Provide technical support to the Enterprise Flank Speed Tier 2 service desk for troubleshooting issues as required
  • Manage Windows image to include group policy and end user software

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
Desired/Required Skills:
  • Active Department of Defense Top Secret security clearance required.
  • DoD Approved 8570 / 8140 OS and Cybersecurity certifications required.
  • IAT Level II: CompTIA Security+, or CySA+, or SSCP
  • Azure Administrator Associate Certification or better
  • 5+ years IT experience with significant experience with Microsoft Azure
  • Relevant experience as a Windows system administrator
  • Understanding of cloud computing and networking
  • Experience with PowerShell
  • Knowledge of Microsoft Cloud Security and Data Governance Tools
  • Superior organizational skills
  • Capable of managing multiple projects
  • Great communication skills (oral and written)
  • Strong attention to detail
  • Working knowledge of the Information Technology Infrastructure Library (ITIL) Framework

About the Company:
NexGen Data Systems is an emerging technologies focused company providing expert systems and network engineering solutions to the Department of Defense. NexGen Data Systems promotes a culture of knowledge and career advancement through continued learning, keeping our team current on the latest advances in systems and networking, and enabling our team to provide the best available solutions to our clients.
Benefits:
  • Company covers 100% of premiums for the employee's medical, dental, and vision insurance and subsidizes premiums for spouse and dependents.
  • Company provides short and long term disability plans.
  • 401(k) match up to 10% of the employee's salary contributions to 401(K) plan.
  • Comprehensive training and development program.
  • 11 paid holidays and paid time off (PTO) accrual level starts at 15 days annually.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
NOTE: US Citizens and those authorized to work in the US are encouraged to apply. In order to be qualified for this position, you must be able to obtain and maintain a United States Department of Defense (DoD) security clearance. We are unable to sponsor Visas at this time. NexGen Data Systems provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.

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