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Remote Knowledge Base Administrator Jobs in Virginia

ERG

Senior Contracts Administrator

Alexandria, VA · On-site +1

$115K - $130K/yr

We support flexible work arrangements-including remote and hybrid options-and invest in our team ... and knowledge of contracting best practices * Support contract closeout activities, ensuring ...

ERG

Senior Contracts Administrator

Arlington, VA · On-site +1

$115K - $130K/yr

We support flexible work arrangements-including remote and hybrid options-and invest in our team ... and knowledge of contracting best practices * Support contract closeout activities, ensuring ...

ERG

Senior Contracts Administrator

Fairfax, VA · On-site +1

$115K - $130K/yr

We support flexible work arrangements-including remote and hybrid options-and invest in our team ... and knowledge of contracting best practices * Support contract closeout activities, ensuring ...

ERG

Senior Contracts Administrator

Alexandria, VA · On-site +1

$115K - $130K/yr

We support flexible work arrangements-including remote and hybrid options-and invest in our team ... and knowledge of contracting best practices * Support contract closeout activities, ensuring ...

Constellis

IT Systems Administrator

VA · On-site +1

Working knowledge of endpoint hardening, disk encryption, endpoint protection/EDR, firewall ... Experience supporting field or on-site deployments, not just a remote environment * Prior ...

New

Navtech, Inc.

SAS Admin

Reston, VA · On-site +1

Remote - EST time zone. Duration: 6 to 12 Months Contract Exp: 10+ Years Job Summary ... General knowledge of project management * Excellent communication skills and be effective technical ...

Booz Allen Hamilton, Inc.

DCIM Administrator

Hampton, VA · On-site +1

$86K - $198K/yr

Remote Work: No Job Number: R0243222 Location: Hampton,VA,US Share job via: Share DCIM ... Knowledge of conducting performance tuning and optimization of data processing workflows, reports ...

BayNova LLC

Senior ASE Database Administrator

Alexandria, VA · On-site +1

$53.25 - $73.25/hr

... in a remote / work from home role. Job Responsibilities: * Supporting/administrating ASE and ... Works with all major database components of ASE and POSTGRESQL Servers and has strong knowledge of ...

ERG

Senior Subcontracts Administrator

Arlington, VA · On-site +1

$80K - $125K/yr

ERG supports flexible work arrangements, including fully remote and hybrid options, and invest in ... Working knowledge of Federal Acquisition Regulations (FAR) and Contractor Purchasing System Reviews ...

Yudrio, Inc

DBA Developer

Arlington, VA · Remote

Remote Required Skills * Understanding of database technologies such as: Oracle and preferably ... Knowledge of database design, query optimization, index management, integrity checks * Familiarity ...

Empower AI Inc.

Senior Windows Administrator

Roanoke, VA · On-site +1

$135K/yr

This is a remote-eligible position. Local candidates in the Roanoke and Radford, Virginia area are ... compliance knowledge, and the ability to support mission-critical Army IT services across ...

Empower AI Inc.

Senior Windows Administrator

Roanoke, VA · On-site +1

$135K/yr

This is a remote-eligible position. Local candidates in the Roanoke and Radford, Virginia area are ... compliance knowledge, and the ability to support mission-critical Army IT services across ...

Empower AI Inc.

Senior Windows Administrator

Roanoke, VA · On-site +1

$87K/yr

This is a remote-eligible position. Local candidates in the Roanoke and Radford, Virginia area are ... compliance knowledge, and the ability to support mission-critical Army IT services across ...

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Remote Knowledge Base Administrator information

What is a remote knowledge base administrator?

A Remote Knowledge Base Administrator is a professional responsible for creating, organizing, updating, and maintaining digital repositories of information, such as FAQs, help articles, and documentation, to support users and employees. Working remotely, they ensure that the knowledge base is accurate, searchable, and user-friendly, often collaborating with subject matter experts and technical teams. Their goal is to make information easily accessible, reduce support requests, and improve overall user experience. They may use specialized software tools for content management, analytics, and workflow automation.

What are the key skills and qualifications needed to thrive as a remote knowledge base administrator?

To thrive as a Remote Knowledge Base Administrator, you need strong content management, technical writing, and information organization skills, typically supported by experience with documentation best practices and relevant educational background. Familiarity with knowledge management systems (such as Zendesk, Confluence, or SharePoint), basic HTML/CSS, and sometimes certifications in knowledge-centered support (KCS) are common requirements. Outstanding attention to detail, proactive communication, and the ability to collaborate remotely make candidates stand out. These skills and qualities ensure the creation, maintenance, and accuracy of resources that empower teams and customers to find reliable information efficiently.

How does a remote knowledge base administrator typically collaborate with other teams to keep information accurate and up-to-date?

A Remote Knowledge Base Administrator works closely with subject matter experts, customer support, and product teams to gather the latest information and ensure documentation reflects current processes and features. Collaboration usually happens through scheduled virtual meetings, shared project management tools, and regular communication channels like Slack or email. The administrator must proactively seek updates, clarify uncertainties, and coordinate review cycles to maintain the knowledge base’s accuracy. Building strong relationships with key stakeholders is essential for staying informed about changes and quickly updating resources when needed.

What is the difference between Remote Knowledge Base Administrator vs Remote Technical Support Specialist?

AspectRemote Knowledge Base AdministratorRemote Technical Support Specialist
CredentialsKnowledge management certifications, IT or technical backgroundTechnical certifications, customer service skills
Work EnvironmentCreates and maintains knowledge bases, collaborates with support teamsProvides direct technical support to customers remotely
Industry UsageUsed across IT, software, and tech companies for documentationCommon in tech, telecom, and software industries for troubleshooting

The Remote Knowledge Base Administrator focuses on developing and managing knowledge repositories to improve support efficiency, while the Remote Technical Support Specialist directly assists customers with technical issues. Both roles require technical knowledge, but their primary functions differ: one manages information, the other provides support.

What cities in Virginia are hiring for Remote Knowledge Base Administrator jobs?

Cities in Virginia with the most Remote Knowledge Base Administrator job openings:

Remote Knowledge Base Administrator jobs near you
Infographic showing various Remote Knowledge Base Administrator job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Senior Contracts Administrator

ERG

Alexandria, VA • On-site, Remote

$115K - $130K/yr

Full-time

Re-posted yesterday

Key responsibilities

  • Administer federal, state, and local contracts across the full lifecycle, including proposal preparation, negotiation, administration, and closeout

  • Collaborate with clients and cross-functional teams to deliver comprehensive contract support

  • Support contract closeout activities, ensuring accuracy, completeness, and timely resolution of outstanding items

Job description

ERG is seeking a Senior Contract Administrator to support the full lifecycle of contracts-from proposal development through administration and closeout. In this role, you will serve as a key advisor to both clients and internal stakeholders to ensure compliance, manage risk, and drive successful contract execution. In this senior-level position, you will leverage your expertise to guide complex contract activities, mentor junior team members, and contribute to the continued development of the Contracts Department. This position is ideal for a detail-oriented, professional with prime contractor experience who thrives in a fast-paced, proactive environment and enjoys solving complex contractual challenges. Join us to play a key role in delivering high-quality outcomes and strengthening client partnerships.

Why ERG?

At ERG, we cultivate a collaborative environment where employees are empowered to contribute ideas, take ownership of their work, and make a measurable impact. We support flexible work arrangements-including remote and hybrid options-and invest in our team through ongoing professional development and opportunities for career advancement. As a growing organization, ERG offers experienced professionals the opportunity to expand their influence while supporting meaningful, mission-driven work.

Job Description:
  • Administer federal, state, and/or local contracts across the full lifecycle, including proposal preparation, negotiation, administration, and closeout
  • Collaborate with clients and cross-functional teams (technical, business development, subcontracts, and accounting) to deliver comprehensive contract support
  • Advise senior management on contractual risk, compliance matters, and contract strategy
  • Partner with technical and business leads to drive compliant, competitive proposals
  • Conduct contracts-related research and analysis and contribute to the development and continuous improvement of contract department policies, procedures, and best practices
  • Support training and development initiatives within the Contracts Department
  • Directly prepare, analyze, and negotiate cost and pricing proposals, including profitability analyses and risk assessments
  • Implement and uphold procurement policies, procedures, and best practices
  • Mentor and provide guidance to junior contract professionals, supporting their development and knowledge of contracting best practices
  • Support contract closeout activities, ensuring accuracy, completeness, and timely resolution of outstanding items
Qualifications and Skills:
  • Bachelor's degree required
  • Minimum of 12 years of contract administration experience supporting federal, state, and/or local government contracts; experience as a federal government prime contractor in professional services preferred
  • Experience with GSA Multiple Award Schedules, U.S. EPA, and/or DoD contracting is a plus (experience with other federal agencies welcome)
  • Demonstrated expertise in proposal pricing, contract negotiation, and problem solving
  • Strong proficiency in Microsoft Excel, Word, and Adobe
  • Solid understanding of Federal Acquisition Regulations (FAR) and contract types, including CPFF, T&M, FFP
  • Experience with Deltek Costpoint ERP is a plus
  • Excellent communication, organizational, and proactive problem-solving skills
$115,000 - $130,000 a year
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