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Remote Knowledge Base Administrator Jobs in Virginia

Contracts Administrator

Tysons, VA · On-site +1

$64K - $69K/yr

... being a remote work day. Compensation: $64k-$69k/Annually We offer a robust Benefits Package ... Knowledge of contract administration practices and procurement processes. * Experience working with ...

Netplus Administrator

Arlington, VA · On-site +1

$48K - $125K/yr

Remote * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be ... education, knowledge, skills, competencies and experience, as well as contract parameters and ...

Contracts Administrator

Tysons, VA · On-site +1

$64K - $69K/yr

... being a remote work day. Compensation: $64k-$69k/Annually We offer a robust Benefits Package ... Knowledge of contract administration practices and procurement processes. * Experience working with ...

Contracts Administrator

Tysons, VA · Remote

$76K - $130K/yr

Must have experience with all contract types and a strong knowledge of the FAR/DFARS * Strong Excel ... US-VA-Tysons US-Remote

Contracts Administrator

Tysons, VA · On-site +1

$76K - $130K/yr

Must have experience with all contract types and a strong knowledge of the FAR/DFARS * Strong Excel ... Job Locations US-VA-Tysons US-Remote

DCIM Administrator

Hampton, VA · On-site +1

$86K - $198K/yr

Remote Work: No Job Number: R0242723 Location: Hampton,VA,US Share job via: Share DCIM ... Knowledge of conducting performance tuning and optimization of data processing workflows, reports ...

Showing results 21-40

Remote Knowledge Base Administrator information

What is a remote knowledge base administrator?

A Remote Knowledge Base Administrator is a professional responsible for creating, organizing, updating, and maintaining digital repositories of information, such as FAQs, help articles, and documentation, to support users and employees. Working remotely, they ensure that the knowledge base is accurate, searchable, and user-friendly, often collaborating with subject matter experts and technical teams. Their goal is to make information easily accessible, reduce support requests, and improve overall user experience. They may use specialized software tools for content management, analytics, and workflow automation.

What are the key skills and qualifications needed to thrive as a remote knowledge base administrator?

To thrive as a Remote Knowledge Base Administrator, you need strong content management, technical writing, and information organization skills, typically supported by experience with documentation best practices and relevant educational background. Familiarity with knowledge management systems (such as Zendesk, Confluence, or SharePoint), basic HTML/CSS, and sometimes certifications in knowledge-centered support (KCS) are common requirements. Outstanding attention to detail, proactive communication, and the ability to collaborate remotely make candidates stand out. These skills and qualities ensure the creation, maintenance, and accuracy of resources that empower teams and customers to find reliable information efficiently.

How does a remote knowledge base administrator typically collaborate with other teams to keep information accurate and up-to-date?

A Remote Knowledge Base Administrator works closely with subject matter experts, customer support, and product teams to gather the latest information and ensure documentation reflects current processes and features. Collaboration usually happens through scheduled virtual meetings, shared project management tools, and regular communication channels like Slack or email. The administrator must proactively seek updates, clarify uncertainties, and coordinate review cycles to maintain the knowledge base’s accuracy. Building strong relationships with key stakeholders is essential for staying informed about changes and quickly updating resources when needed.

What is the difference between Remote Knowledge Base Administrator vs Remote Technical Support Specialist?

AspectRemote Knowledge Base AdministratorRemote Technical Support Specialist
CredentialsKnowledge management certifications, IT or technical backgroundTechnical certifications, customer service skills
Work EnvironmentCreates and maintains knowledge bases, collaborates with support teamsProvides direct technical support to customers remotely
Industry UsageUsed across IT, software, and tech companies for documentationCommon in tech, telecom, and software industries for troubleshooting

The Remote Knowledge Base Administrator focuses on developing and managing knowledge repositories to improve support efficiency, while the Remote Technical Support Specialist directly assists customers with technical issues. Both roles require technical knowledge, but their primary functions differ: one manages information, the other provides support.

What cities in Virginia are hiring for Remote Knowledge Base Administrator jobs?

Cities in Virginia with the most Remote Knowledge Base Administrator job openings:

Infographic showing various Remote Knowledge Base Administrator job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution.

Database Administrator (DBA) (57841)

Beshenich & Muir Associates

Fort Myer, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement

Posted 22 days ago


Job description

BMA is seeking a Database Administrator to join our team. This is a remote position.
Job Summary
  • Provides all activities related to the administration of computerized databases.
  • Projects long-range requirements for database administration and design in conjunction with other managers in the information systems function.
  • Designs, creates, and maintains databases in a client/server environment.
  • Conducts quality control and auditing of databases in a client/server environment to ensure accurate and appropriate use of data.
  • Advises users on access to various client/server databases.
  • Designs, implements, and maintains complex databases with respect to JCL, access methods, access time, device allocation, validation checks, organization, protection and security, documentation, and statistical methods.
  • Applies knowledge and experience with database technologies, development methodologies, and front-end /back-end programming languages (e.g., SQL).
  • Performs database programming and supports systems design.
  • Includes maintenance of database dictionaries, overall monitoring of standards and procedures, file design and storage, and integration of systems through database design.

Clearance Requirements
There is a Secret clearance requirement for this role.
Required Skills & Certifications
• DoD 8570/8140 Information Assurance Technical (IAT) Level II (i.e., CompTIA Security+ ce, CCNA Security, CND, SSCP, etc.)
• 5+ years of progressive experience of database query languages such as Oracle, PL SQL, SQL Server, MS Access, etc.
• 3+ years of hands-on experience with a Relational Database Management Systems (RDBMS).
• Computing Environment certifications, one or more of the following: Oracle Cloud Infrastructure (e.g., OCI Architect Associate/Professional), Oracle Database 19c Administrator Certified Professional, IBM Certified Database Administrator (Db2 11.5 or Cloud Pak for Data), SQL Server 2019/2022 certifications under Azure role-based paths, Azure Database Administrator Associate, Azure Solutions Architect Expert, Azure Data Engineer Associate
• Experience working on various operating systems such as Windows (10/11), Windows Server (2019/2022), Unix (AIX, Solaris, HP-UX), Linux, Amazon Linux, Flatcar Linux, Kubernetes, etc.
• Experience with one or more programming languages, including SQL, C, C++, Java, JavaScript, Python, Golang, Rust, etc.
• Experience supporting two or more projects in a large organization responsible for administering, operating, maintaining, and securing a large-scale computer database.
• Experience with database performance tuning and optimization, including indexing, query optimization, analyzing execution plans, partitioning, memory management, etc.
• Experience with one or more of the following Oracle AWR, SQL Profiler, PostgreSQL, EXPLAIN, Performance Monitor, or similar tools.
• Experience with backup, recovery, and disaster recovery planning, includes but not limited to RMAN (Oracle, PostgreSQL, SQL Server Always On, point-in-time recovery.
• Experience with securing sensitive data, includes encryption at rest and in transit, role-based access control (RBAC), auditing, data masking, etc.
• Familiarity with cloud database platforms such as AWS, Azure, Google Cloud
Desired Skills & Certifications
• Bachelor of Arts or Science (BA / BS) Degree in relevant field.
Overview
BMA is an employee-owned small business headquartered in Huntsville, AL that provides superior customer service by empowering all levels of our staff to make timely decisions to produce high-quality results. BMA fosters an environment of passion, precision, and dedication in order to fulfill our commitments to our partners, government, and country.
Benefits
We believe that our employees well-being is paramount to our success so our benefits package has been crafted with that in mind. We offer multiple healthcare coverage options to include low deductible, high deductible, and plans eligible for our Health Savings Account (HSA) option. Along with medical coverage, employees have dental, vision, accident & illness, short- and long-term disability all available to them. BMA proudly maintains a 401(k) plan with an industry leading 6% match that can include profit sharing based on company performance. Lastly, being an employee-owned company means that BMA offers a 100% Employee Stock Ownership Plan (ESOP), providing eligible employees the opportunity to earn stock in BMA, subject to plan eligibility and vesting requirements.
AAP & EEO Statement
BMA is an Equal opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected by applicable Federal, State, or Local Law.