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Remote Knowledge Base Administrator Jobs in Virginia

CGI Inc.

Remote Support Engineer, Junior

Arlington, VA · On-site +1

  • Retirement

  • PTO

Remote Support Engineer, Junior Category: Service Desk / End User Services Main location: United ... Creating and maintaining documentation, knowledge base articles, and FAQs to help users and ...

TekSynap

Netplus Administrator

Arlington, VA · On-site +1

$48K - $125K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote * Noise level: Medium * Work schedule: Schedule is day shift Monday - Friday. May be ... education, knowledge, skills, competencies and experience, as well as contract parameters and ...

LMI

Contracts Administrator

Tysons, VA · Remote

$76K - $130K/yr

Must have experience with all contract types and a strong knowledge of the FAR/DFARS * Strong Excel ... US-VA-Tysons US-Remote

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All JobsKnowledge Base Administrator JobsRemote Knowledge Base Administrator JobsRemote Knowledge Base Administrator Jobs in Virginia

Remote Knowledge Base Administrator information

How does a remote knowledge base administrator typically collaborate with other teams to keep information accurate and up-to-date?

A Remote Knowledge Base Administrator works closely with subject matter experts, customer support, and product teams to gather the latest information and ensure documentation reflects current processes and features. Collaboration usually happens through scheduled virtual meetings, shared project management tools, and regular communication channels like Slack or email. The administrator must proactively seek updates, clarify uncertainties, and coordinate review cycles to maintain the knowledge base’s accuracy. Building strong relationships with key stakeholders is essential for staying informed about changes and quickly updating resources when needed.

What is the difference between Remote Knowledge Base Administrator vs Remote Technical Support Specialist?

AspectRemote Knowledge Base AdministratorRemote Technical Support Specialist
CredentialsKnowledge management certifications, IT or technical backgroundTechnical certifications, customer service skills
Work EnvironmentCreates and maintains knowledge bases, collaborates with support teamsProvides direct technical support to customers remotely
Industry UsageUsed across IT, software, and tech companies for documentationCommon in tech, telecom, and software industries for troubleshooting

The Remote Knowledge Base Administrator focuses on developing and managing knowledge repositories to improve support efficiency, while the Remote Technical Support Specialist directly assists customers with technical issues. Both roles require technical knowledge, but their primary functions differ: one manages information, the other provides support.

What are the key skills and qualifications needed to thrive as a remote knowledge base administrator?

To thrive as a Remote Knowledge Base Administrator, you need strong content management, technical writing, and information organization skills, typically supported by experience with documentation best practices and relevant educational background. Familiarity with knowledge management systems (such as Zendesk, Confluence, or SharePoint), basic HTML/CSS, and sometimes certifications in knowledge-centered support (KCS) are common requirements. Outstanding attention to detail, proactive communication, and the ability to collaborate remotely make candidates stand out. These skills and qualities ensure the creation, maintenance, and accuracy of resources that empower teams and customers to find reliable information efficiently.

What is a remote knowledge base administrator?

A Remote Knowledge Base Administrator is a professional responsible for creating, organizing, updating, and maintaining digital repositories of information, such as FAQs, help articles, and documentation, to support users and employees. Working remotely, they ensure that the knowledge base is accurate, searchable, and user-friendly, often collaborating with subject matter experts and technical teams. Their goal is to make information easily accessible, reduce support requests, and improve overall user experience. They may use specialized software tools for content management, analytics, and workflow automation.

What cities in Virginia are hiring for Remote Knowledge Base Administrator jobs?

Cities in Virginia with the most Remote Knowledge Base Administrator job openings:

Remote Knowledge Base Administrator jobs near you
Infographic showing various Remote Knowledge Base Administrator job openings in Virginia as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Contracts/Subcontracts Administrator

Foxhound Federal

Woodbridge, VA • On-site, Remote

Full-time

Medical, Dental, Retirement, PTO

Re-posted 25 days ago

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off

Contracts/Subcontracts Administrator
Position Description
Job Summary
We are seeking an experienced Contracts/Subcontracts Administrator with a full understanding of Federal Government contracting to support our growing consulting business.
This role is responsible for the cradle-to-grave administration of contracts and subcontracts, ensuring compliance with FAR, DFARS, CPSR, and other applicable regulations.
The ideal candidate is a proactive self-starter who thrives in a fast-paced, small-business environment and can work collaboratively with internal teams and external partners.
Key Responsibilities
- Draft, review, and manage contracts, subcontracts, teaming agreements, and related documents
- Support contract and subcontract negotiations to ensure favorable terms and compliance
- Partner with Business Development to obtain subcontractor pricing for proposals and ongoing efforts
- Manage contract and subcontract execution to ensure timely processing, fair and reasonable pricing, and adherence to terms and conditions
- Provide interpretation and guidance on contract requirements and risk mitigation
- Create RFP solicitations and support proposals through pricing reviews, subcontract solicitations, and source selection assistance
- Ensure proactive contract management throughout contract lifecycle
- Demonstrate knowledge of the government acquisition process and FAR compliance
- Participate in and/or lead special projects as assigned
Required Qualifications
- Bachelor's degree (or equivalent) and 7-10 years of cradle-to-grave contract administration experience in a U.S. Government contracting environment
(Five additional years of relevant experience may substitute for a degree)
- Comprehensive knowledge of contract and subcontract administration practices, procedures, and processes
- Working knowledge of FAR, DFARS, CPSR, accounting practices, and export/import regulations
- Proficiency with MS Office Suite (Word, Excel, PowerPoint)
- Ability to analyze legal documents, contracts, POs, SOWs, and RFPs
- Proven ability to independently negotiate agreements
- Excellent oral and written communication skills; ability to present to leadership and persuade stakeholders
- Strong analytical, problem-solving, and strategic thinking skills with financial and business acumen
- Experience identifying and mitigating risks in RFPs and subcontract T&Cs
- Strong interpersonal skills and ability to work effectively across all levels of the organization
- Ability to work independently and take initiative in a dynamic environment
- Knowledge of the Service Contract Act, TINA, and other federal/state laws impacting services contract administration
- Must be able to obtain a security clearance (existing clearance preferred)
This is a remote position.
About Foxhound Federal
Foxhound Federal is a service-disabled, veteran-owned small business specializing in helping federal agencies and consulting organizations acquire high-caliber candidates for business development, internal operations and program delivery. Our past performance and reasonable pricing are your guarantee that we will deliver the high-caliber candidates our clients need to meet any and all contractual obligations.

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