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Remote Key Performance Indicators Jobs in Plainfield, NJ

Recruiting

Service Operations Manager

Manhattan, NY · Remote

CEO Location:Remote, Global Term: Permanent Full-Time Benefits: Remote Work, Certifications and ... Clear and assertive communication style Key Performance Indicators * Service Gross Margin * SLA ...

Pull Skil

Data Governance Analyst

Jersey City, NJ · Remote

REMOTE Reports To: Project Manager Manager Notes: Need someone with background in Data Governance ... Key Performance Indicators and dashboards to measure the success and ROI of the data governance ...

Pull Skil

Data Governance Analyst

Jersey City, NJ · On-site +1

REMOTE Reports To: Project Manager Manager Notes: Need someone with background in Data Governance ... Key Performance Indicators and dashboards to measure the success and ROI of the data governance ...

KJ Technology

Project Engineer

New York, NY · On-site +1

Key Performance Indicators The successful applicant will be responsible for success in the ... Experience working with an IT Remote Monitoring and Management system such as ConnectWise Automate ...

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Remote Key Performance Indicators information

See Plainfield, NJ salary details

$160.5K

$172.3K

How much do remote key performance indicators jobs pay per year?

As of Aug 9, 2026, the average yearly pay for remote key performance indicators in Plainfield, NJ is $172,173.00, according to ZipRecruiter salary data. Most workers in this role earn between $171,300.00 and $171,300.00 per year, depending on experience, location, and employer.

How do professionals in remote key performance indicators roles collaborate with distributed teams to ensure accurate data collection and reporting?

In Remote Key Performance Indicators (KPI) roles, collaboration is largely virtual, relying on clear communication and shared digital platforms. Team members often use project management tools, video meetings, and cloud-based dashboards to gather, validate, and share performance data. Regular check-ins and transparent documentation are crucial for addressing discrepancies and ensuring everyone is aligned on KPI definitions and tracking methods. Building strong relationships with cross-functional remote colleagues helps ensure data accuracy and timely reporting, making proactive communication skills essential for success.

What is the difference between Remote Key Performance Indicators vs Remote Customer Service Representative?

AspectRemote Key Performance IndicatorsRemote Customer Service Representative
Primary FocusMeasuring performance metrics across roles and departmentsHandling customer inquiries and resolving issues
Required SkillsData analysis, KPI development, performance trackingCommunication, problem-solving, product knowledge
Work EnvironmentData-driven, strategic, often remoteCustomer interaction, support-focused, remote or office
Industry UsageAcross various industries for performance managementCustomer service departments in retail, tech, finance

Remote Key Performance Indicators focus on measuring and analyzing performance metrics to improve organizational efficiency, while Remote Customer Service Representatives handle direct customer interactions. Both roles are essential in remote work settings but serve different functions within an organization.

What are remote key performance indicators?

Remote Key Performance Indicators (KPIs) are specific metrics used to evaluate the performance and productivity of employees or teams working remotely. These KPIs help organizations monitor progress, set goals, and ensure accountability outside of a traditional office environment. Common remote KPIs may include project completion rates, response times, quality of work, communication efficiency, and adherence to deadlines. By tracking these indicators, employers can maintain high performance standards and support remote workers effectively.

What are the key skills and qualifications needed to thrive as a remote key performance indicators analyst, and why are they important?

To thrive as a Remote KPI Analyst, you need strong analytical skills, proficiency in data interpretation, and a background in business, statistics, or a related field. Expertise with data visualization tools (like Tableau or Power BI), spreadsheets, and experience with analytics platforms or certifications (such as Google Analytics) are typically required. Exceptional attention to detail, problem-solving abilities, and clear communication help analysts present insights effectively to remote teams. These skills ensure accurate performance tracking, actionable insights, and effective decision-making for distributed organizations.
What job categories do people searching Remote Key Performance Indicators jobs in Plainfield, NJ look for? The top searched job categories for Remote Key Performance Indicators jobs in Plainfield, NJ are:
What cities near Plainfield, NJ are hiring for Remote Key Performance Indicators jobs? Cities near Plainfield, NJ with the most Remote Key Performance Indicators job openings:
Remote Key Performance Indicators jobs near you
Infographic showing various Remote Key Performance Indicators job openings in Plainfield, NJ as of June 2026, with employment types broken down into 88% Full Time, 10% Part Time, 1% Temporary, and 1% Contract. Highlights an 35% Physical, 3% Hybrid, and 62% Remote job distribution, with an average salary of $172,173 per year, or $82.8 per hour.

Service Operations Manager

Recruiting

Manhattan, NY • Remote

Full-time

Re-posted 22 days ago

Job description

 

Role:Service Operations Manager 
Department:Service Delivery 
Reports To:CEO 
Location:Remote, Global  
Term: Permanent Full-Time  
Benefits: Remote Work, Certifications and Training Program. Unlimited Time Off 

Company Overview 

Imagis is an IT digital transformation firm that has been focused on the technology needs of Non-Profits, Biotech, Biomed, and other Healthcare IT companies for over 25 years.  
 
Our Mission is to deliver the best digital workplace experience for people to work better together securely with technology while balancing productivity and security. 

Our Vision is to build a future where people are connected, resourceful and leveraging technology to realize their potential. A bright future of growth and evolution where everyone can imagine more, achieve more and be more. A future where technology creates limitless opportunities for the global economy, organizations, and individuals. 

Our Core Values 

  • Intentional Growth 

  • Thoughtful Execution 

  • Integrity Above All Else 

Position Overview:  

As a key leader within our organization, you will be responsible for steering our service team, ensuring excellence in service delivery, and maintaining strong relationships with internal and external stakeholders. This role is pivotal in shaping our service operations and aligning them with our strategic objectives. 

Position Responsibilities 

  • Team Leadership:  
    Lead, manage and hold accountable the service team, fostering accountability, innovation, and collaboration. 

  • Process Development:  
    Build and optimize service operations processes to enhance service delivery. 

  • Daily Coordination:  
    Facilitate weekly service team and daily stand-up meetings, ensuring clear communication and actionable follow-ups. 

  • Project Management:  
    Develop project plans, assign resources and provide regular project status updates and efficiently manage resource allocation across the service pipeline. Facilitate project kick-off calls and lessons learned documentation. 

  • Change Management:  
    Handle change orders and direct service change requests, ensuring seamless execution. 

  • Documentation Management: 
    Ownership of documentation structure, SOP quality and adherence. 

  • Policy Compliance:  
    Ensure adherence to service desk processes in line with company policies. 

  • Service Level Management:  
    Monitor and achieve service level objectives across all service incidents and requests. 

  • Vendor Relations:  
    Maintain regular communication with key third-party vendors, ensuring alignment with service objectives. 

  • Strategic Reviews:  
    Conduct technology alignment reviews, providing insightful recommendations. 

Qualifications 

  • Excellent English communication skills 

  • Strong technical background within Microsoft 365 and Azure Ecosystem 

  • Proven leadership in service delivery management 

  • Excellent communication and team management skills 

  • Knowledge of current technology trends 

  • Minimum of 5+ years working in IT MSP or similar IT Service Desk team 

  • Minimum of 5+ years as Infrastructure IT Engineer (T2 or T3) or Team Lead 

  • Minimum of 3+ years in IT Project Management 

  • 1 or more of the following certifications or similar 

  • ITIL 

  • CAPM 

  • PMP 

  • Project + 

  • M365 or Azure Fundamentals 

PersonalSkills 

  • Self-motivated and driven 

  • Builder of process and systems 

  • Results oriented 

  • Strategic thinker with ability to execute  

  • Precise and detailed 

  • Clear and assertive communication style 

Key Performance Indicators 

  • Service Gross Margin 

  • SLA Adherence 

  • Standards Compliance 

Employment Type: FULL_TIME

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