ZipRecruiter

Log In

2

Remote Key Performance Indicators Jobs in Boston, MA

Deloitte

Manager - ServiceNow

Boston, MA · On-site +1

... key performance indicators, value realization, and adoption metrics * Orchestrating cross ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Dane Street, LLC

Project Manager

Boston, MA · Remote

Analyze project outcomes, key performance indicators, and business impact metrics to provide ... Apple equipment and a media stipend are provided for remote workspace. ABOUT DANE STREET: A fast ...

Massgeneralbrigham

Financial Analyst II

Somerville, MA · Remote

$63K - $92K/yr

... key performance indicators, prepare financial reports, and sometimes present them. -Create ad-hoc ... Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive ...

Mass General Brigham

Senior Revenue Analyst

Somerville, MA · On-site +1

$79K - $115K/yr

... Monitors key performance indicators (KPIs) for revenue cycle activities and identifies process ... Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive ...

Massgeneralbrigham

Senior Revenue Analyst

Somerville, MA · Remote

$79K - $115K/yr

... Monitors key performance indicators (KPIs) for revenue cycle activities and identifies process ... Additional Job Details (if applicable) Remote Type Remote Work Location 399 Revolution Drive ...

MarketBridge

Director, Media Strategy

Boston, MA · Remote

This is a remote role Who We Are  Marketbridge partners with leading B2B brands to create unified ... Help establish campaign measurement frameworks, key performance indicators, and reporting ...

MarketBridge

Director, Media Strategy

Boston, MA · On-site +1

This is a remote role Who We Are Marketbridge partners with leading B2B brands to create unified Go ... Help establish campaign measurement frameworks, key performance indicators, and reporting ...

previous pagenext page

Showing results 21-40

All JobsKey Performance Indicators JobsRemote Key Performance Indicators JobsRemote Key Performance Indicators Jobs in Boston, MA

Remote Key Performance Indicators information

See Boston, MA salary details

$170K

$182.5K

How much do remote key performance indicators jobs pay per year?

As of Aug 23, 2026, the average yearly pay for remote key performance indicators in Boston, MA is $182,344.00, according to ZipRecruiter salary data. Most workers in this role earn between $181,400.00 and $181,400.00 per year, depending on experience, location, and employer.

What are remote key performance indicators?

Remote Key Performance Indicators (KPIs) are specific metrics used to evaluate the performance and productivity of employees or teams working remotely. These KPIs help organizations monitor progress, set goals, and ensure accountability outside of a traditional office environment. Common remote KPIs may include project completion rates, response times, quality of work, communication efficiency, and adherence to deadlines. By tracking these indicators, employers can maintain high performance standards and support remote workers effectively.

How do professionals in remote key performance indicators roles collaborate with distributed teams to ensure accurate data collection and reporting?

In Remote Key Performance Indicators (KPI) roles, collaboration is largely virtual, relying on clear communication and shared digital platforms. Team members often use project management tools, video meetings, and cloud-based dashboards to gather, validate, and share performance data. Regular check-ins and transparent documentation are crucial for addressing discrepancies and ensuring everyone is aligned on KPI definitions and tracking methods. Building strong relationships with cross-functional remote colleagues helps ensure data accuracy and timely reporting, making proactive communication skills essential for success.

What are the key skills and qualifications needed to thrive as a remote key performance indicators analyst, and why are they important?

To thrive as a Remote KPI Analyst, you need strong analytical skills, proficiency in data interpretation, and a background in business, statistics, or a related field. Expertise with data visualization tools (like Tableau or Power BI), spreadsheets, and experience with analytics platforms or certifications (such as Google Analytics) are typically required. Exceptional attention to detail, problem-solving abilities, and clear communication help analysts present insights effectively to remote teams. These skills ensure accurate performance tracking, actionable insights, and effective decision-making for distributed organizations.

What is the difference between Remote Key Performance Indicators vs Remote Customer Service Representative?

AspectRemote Key Performance IndicatorsRemote Customer Service Representative
Primary FocusMeasuring performance metrics across roles and departmentsHandling customer inquiries and resolving issues
Required SkillsData analysis, KPI development, performance trackingCommunication, problem-solving, product knowledge
Work EnvironmentData-driven, strategic, often remoteCustomer interaction, support-focused, remote or office
Industry UsageAcross various industries for performance managementCustomer service departments in retail, tech, finance

Remote Key Performance Indicators focus on measuring and analyzing performance metrics to improve organizational efficiency, while Remote Customer Service Representatives handle direct customer interactions. Both roles are essential in remote work settings but serve different functions within an organization.

What are popular job titles related to Remote Key Performance Indicators jobs in Boston, MA?

For Remote Key Performance Indicators jobs in Boston, MA, the most frequently searched job titles are:

What job categories do people searching Remote Key Performance Indicators jobs in Boston, MA look for?

The top searched job categories for Remote Key Performance Indicators jobs in Boston, MA are:

Remote Key Performance Indicators jobs near you
Infographic showing various Remote Key Performance Indicators job openings in Boston, MA as of July 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution, with an average salary of $182,344 per year, or $87.7 per hour.

Manager - ServiceNow

Deloitte

Boston, MA • On-site, Remote

Full-time

Re-posted 4 days ago

Deloitte rating

8.2

Company rating: 8.2 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

45th of 151 rated financial services

Job description

Cyber Manager - ServiceNow 

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success.

Recruiting for this role ends on 12/31/2026.

Work you'll do

As a Manager - ServiceNow on the Cyber Strategy & Transformation team, you will be responsible for:

  • Leading end-to-end delivery of multi-workstream ServiceNow programs from mobilization through go-live and transition, including scope, schedule, budget, risks, assumptions, issues, dependencies, and quality management
  • Standing up delivery governance and operating rhythms; driving backlog, sprint, and release planning across Integrated Risk Management, Security Operations, Information Technology Operations Management, Information Technology Asset Management, and Third-Party Risk Management workstreams in partnership with architects and product owners
  • Managing stakeholder engagement and executive communications; facilitating decisions, change control, and status reporting with clear key performance indicators, value realization, and adoption metrics
  • Orchestrating cross-functional teams and vendors across onshore and offshore models; aligning resources and mitigating delivery risks, blockers, and interdependencies
  • Overseeing pre-sales through delivery handoff activities, including scoping, estimates, staffing plans, delivery approaches, and transition-to-operations readiness

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The team

Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with client strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise ahead of the evolving threat landscape and gives stakeholders confidence in the organization's cyber posture. It includes design of the cyber organization, governance, and risk assessments.

Qualifications

Required

  • Bachelor's degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, or Business Administration
  • 6+ years managing ServiceNow programs or projects in a client-facing consulting or professional services role
  • 5+ years leading multi-workstream ServiceNow deliveries using Agile or hybrid methodologies, including backlog, sprint, and release management
  • 5+ years of experience demonstrated experience architecting solutions across multiple ServiceNow security and risk modules: IT Operations Management (ITOM), IT Asset Management (ITAM), Integrated Risk Management (IRM), Security Operations (SecOps) or Third-Party Risk Management (TPRM).
  • 3+ years managing program financials, executive reporting, stakeholder management, and change control for ServiceNow programs
  • 3+ years managing distributed delivery teams, including onshore and offshore resources, vendors, and client personnel, and 2+ full lifecycle ServiceNow implementations delivered from initiation through go-live and transition to operations
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • ServiceNow Certified Master Architect
  • ServiceNow Certified Technical Architect
  • Experience with ServiceNow Business Continuity Management or Privacy Management modules
  • Experience with RSA Archer or other governance, risk, and compliance platforms, including migration or coexistence with ServiceNow
  • Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative artificial intelligence capabilities
  • Experience applying one or more of the following in platform design: National Institute of Standards and Technology Cybersecurity Framework, International Organization for Standardization 27001, Sarbanes-Oxley, General Data Protection Regulation, or Health Insurance Portability and Accountability Act
  • Master's degree in Computer Science, Cyber Security, Information Security, Engineering, or Information Technology
#CyberServiceNow

For individuals assigned and/or hired to work in Remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Qualifications:

Cyber Manager - ServiceNow 

Our Deloitte Cyber team understands the unique challenges and opportunities businesses face in cybersecurity. Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat landscape. Through powerful solutions and managed services that simplify complexity, we enable our clients to operate with resilience, grow with confidence, and proactively manage to secure success.

Recruiting for this role ends on 12/31/2026.

Work you'll do

As a Manager - ServiceNow on the Cyber Strategy & Transformation team, you will be responsible for:

  • Leading end-to-end delivery of multi-workstream ServiceNow programs from mobilization through go-live and transition, including scope, schedule, budget, risks, assumptions, issues, dependencies, and quality management
  • Standing up delivery governance and operating rhythms; driving backlog, sprint, and release planning across Integrated Risk Management, Security Operations, Information Technology Operations Management, Information Technology Asset Management, and Third-Party Risk Management workstreams in partnership with architects and product owners
  • Managing stakeholder engagement and executive communications; facilitating decisions, change control, and status reporting with clear key performance indicators, value realization, and adoption metrics
  • Orchestrating cross-functional teams and vendors across onshore and offshore models; aligning resources and mitigating delivery risks, blockers, and interdependencies
  • Overseeing pre-sales through delivery handoff activities, including scoping, estimates, staffing plans, delivery approaches, and transition-to-operations readiness

A successful candidate would possess these skills:

  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others

The team

Our Cyber Strategy & Transformation offering develops and transforms cyber programs in line with client strategic objectives, regulatory requirements, and risk appetite. It keeps the enterprise ahead of the evolving threat landscape and gives stakeholders confidence in the organization's cyber posture. It includes design of the cyber organization, governance, and risk assessments.

Qualifications

Required

  • Bachelor's degree in Computer Science, Cyber Security, Information Security, Engineering, Information Technology, or Business Administration
  • 6+ years managing ServiceNow programs or projects in a client-facing consulting or professional services role
  • 5+ years leading multi-workstream ServiceNow deliveries using Agile or hybrid methodologies, including backlog, sprint, and release management
  • 5+ years of experience demonstrated experience architecting solutions across multiple ServiceNow security and risk modules: IT Operations Management (ITOM), IT Asset Management (ITAM), Integrated Risk Management (IRM), Security Operations (SecOps) or Third-Party Risk Management (TPRM).
  • 3+ years managing program financials, executive reporting, stakeholder management, and change control for ServiceNow programs
  • 3+ years managing distributed delivery teams, including onshore and offshore resources, vendors, and client personnel, and 2+ full lifecycle ServiceNow implementations delivered from initiation through go-live and transition to operations
  • Ability to travel 50%, on average, based on the work you do and the clients and industries/sectors you serve.
  • Limited immigration sponsorship may be available.

Preferred:

  • ServiceNow Certified Master Architect
  • ServiceNow Certified Technical Architect
  • Experience with ServiceNow Business Continuity Management or Privacy Management modules
  • Experience with RSA Archer or other governance, risk, and compliance platforms, including migration or coexistence with ServiceNow
  • Experience with Performance Analytics, Predictive Intelligence, Now Assist, or generative artificial intelligence capabilities
  • Experience applying one or more of the following in platform design: National Institute of Standards and Technology Cybersecurity Framework, International Organization for Standardization 27001, Sarbanes-Oxley, General Data Protection Regulation, or Health Insurance Portability and Accountability Act
  • Master's degree in Computer Science, Cyber Security, Information Security, Engineering, or Information Technology
#CyberServiceNow

For individuals assigned and/or hired to work in Remote role, Deloitte is required by law to include a reasonable estimate of the compensation range for this role. This compensation range is specific to Remote role and takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $134,500 to $265,100.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Education:Bachelor's DegreeEmployment Type:

What Deloitte employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply