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Remote Key Performance Indicators Jobs in Maryland

Deloitte

Manager - ServiceNow

Baltimore, MD · On-site +1

... key performance indicators, value realization, and adoption metrics * Orchestrating cross ... This compensation range is specific to Remote role and takes into account the wide range of factors ...

Sbdinc

Finance Manager - Lowes

Towson, MD · Remote

$77K - $124K/yr

Finance Manager - Lowes - Hybrid/Remote Towson, MD, USA New Britain, CT, USA Charlotte, NC, USA ... Monitor key performance indicators (KPIs), identify trends, and recommend corrective actions as ...

Axle

Senior Project Manager

Rockville, MD · On-site +1

Remote Department: Data Science Business Unit Reports To: Director, Research Technology Management ... Monitor project performance using key performance indicators (KPIs), dashboards, and predictive ...

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Remote Key Performance Indicators information

How do professionals in remote key performance indicators roles collaborate with distributed teams to ensure accurate data collection and reporting?

In Remote Key Performance Indicators (KPI) roles, collaboration is largely virtual, relying on clear communication and shared digital platforms. Team members often use project management tools, video meetings, and cloud-based dashboards to gather, validate, and share performance data. Regular check-ins and transparent documentation are crucial for addressing discrepancies and ensuring everyone is aligned on KPI definitions and tracking methods. Building strong relationships with cross-functional remote colleagues helps ensure data accuracy and timely reporting, making proactive communication skills essential for success.

What is the difference between Remote Key Performance Indicators vs Remote Customer Service Representative?

AspectRemote Key Performance IndicatorsRemote Customer Service Representative
Primary FocusMeasuring performance metrics across roles and departmentsHandling customer inquiries and resolving issues
Required SkillsData analysis, KPI development, performance trackingCommunication, problem-solving, product knowledge
Work EnvironmentData-driven, strategic, often remoteCustomer interaction, support-focused, remote or office
Industry UsageAcross various industries for performance managementCustomer service departments in retail, tech, finance

Remote Key Performance Indicators focus on measuring and analyzing performance metrics to improve organizational efficiency, while Remote Customer Service Representatives handle direct customer interactions. Both roles are essential in remote work settings but serve different functions within an organization.

What are remote key performance indicators?

Remote Key Performance Indicators (KPIs) are specific metrics used to evaluate the performance and productivity of employees or teams working remotely. These KPIs help organizations monitor progress, set goals, and ensure accountability outside of a traditional office environment. Common remote KPIs may include project completion rates, response times, quality of work, communication efficiency, and adherence to deadlines. By tracking these indicators, employers can maintain high performance standards and support remote workers effectively.

What are the key skills and qualifications needed to thrive as a remote key performance indicators analyst, and why are they important?

To thrive as a Remote KPI Analyst, you need strong analytical skills, proficiency in data interpretation, and a background in business, statistics, or a related field. Expertise with data visualization tools (like Tableau or Power BI), spreadsheets, and experience with analytics platforms or certifications (such as Google Analytics) are typically required. Exceptional attention to detail, problem-solving abilities, and clear communication help analysts present insights effectively to remote teams. These skills ensure accurate performance tracking, actionable insights, and effective decision-making for distributed organizations.
What are popular job titles related to Remote Key Performance Indicators jobs in Maryland? For Remote Key Performance Indicators jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Remote Key Performance Indicators jobs in Maryland look for? The top searched job categories for Remote Key Performance Indicators jobs in Maryland are:
What cities in Maryland are hiring for Remote Key Performance Indicators jobs? Cities in Maryland with the most Remote Key Performance Indicators job openings:
Remote Key Performance Indicators jobs near you

Customer Success Manager (San Diego/LA Remote)

Motorola

California, MD • Remote

$120K - $135K/yr

Full-time

Medical, Dental, Retirement

This job post has expired today. Applications are no longer accepted.

Motorola Solutions rating

8.7

Company rating: 8.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

19th of 156 rated electronics manufacturers

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.


Department OverviewEngage with Customers post-sale to drive user adoption and satisfaction, ensuring high Customer retention. Forge highly effective customer partnerships and establish a trusted advisor/strategic partner relationship with target accounts. Work with targeted Customers to develop a proactive individual Customer Success Plan including establishing critical goals and key performance indicators.
Job Description

We are seeking a highly motivated and experienced Customer Success Manager to drive customer satisfaction, retention, and engagement. In this role, you will engage with customers post-sale, ensuring user adoption and the achievement of critical goals through a proactive Customer Success Plan. You will act as a trusted advisor and strategic partner, building strong, long-term relationships with target accounts to foster customer loyalty and success.

Responsibilities:

  • Develop and execute tailored Customer Success Plans to drive user adoption, satisfaction, and retention.

  • Build trusted advisor relationships with customers, establishing yourself as a strategic partner.

  • Collaborate with customers to define goals, set key performance indicators, and track progress.

  • Develop a deep understanding of the Noggin enterprise software platform to assist clients in driving additional value.

  • Leverage CRM tools (e.g., Salesforce, HubSpot) and Customer Success platforms (e.g., Gainsight, ChurnZero) to monitor and manage customer engagement.

Qualifications:

  • 4+ years of experience in customer advocacy, sales, engineering, or project management.

  • Proficiency in CRM software and Customer Success platforms.

  • Experience with B2B congratulable SaaS platforms

  • Ability to obtain necessary background clearance as required by customers.

  • Strong communication and relationship-building skills, with a customer-focused mindset.

Target Base Salary Range:$120,000 USD - $135,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

Note: Candidate must be located in the San Diego and /or LA Metropolitan area.

#LI-MP2
#LI-REMOTE


Basic Requirements

  • Bachelors degree with 4+ years of experience in customer advocacy, sales, engineering, and/or project management.

  • AND 3+ years experience with a CRM software

  • Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.


Travel RequirementsUnder 10%
Relocation ProvidedNone
Position TypeExperienced
Referral Payment PlanYes

Our U.S.Benefitsinclude:

  • Incentive Bonus Plans

  • Medical, Dental, Visionbenefits

  • 401K with Company Match

  • 10 Paid Holidays

  • GenerousPaidTime Off Packages

  • Employee Stock Purchase Plan

  • PaidParental & Family Leave

  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete thisReasonable Accommodations Formso we can assist you.

What Motorola Solutions employees say

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Benefits

Hours and flexibility

Workplace

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About Motorola Solutions

Sourced by ZipRecruiter

At Motorola Solutions, we believe that everything starts with safety. It's the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways. At Motorola Solutions, we're ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Industry

Technology, communication and media

Company size

10,000+ Employees

Headquarters location

Chicago, IL, US

Year founded

1928

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