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Remote Kelley Blue Book Jobs (NOW HIRING)

Cox Communications, Inc.

Sr Software Engineer

Atlanta, GA · On-site +1

$101K - $169K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people ...

Cox Communications, Inc.

Breakdown Coordinator (Cox Fleet)

OR · On-site +1

$18.17 - $27.31/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people ...

Cox Communications, Inc.

Lead Software Engineer

Austin, TX · On-site +1

$175K - $203K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people ...

Cox Communications, Inc.

Follow Up Specialist (Cox Fleet)

OR · On-site +1

$15.10 - $22.69/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people ...

Cox Communications, Inc.

Fleet Client Services Specialist II

$18.17 - $27.31/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people ...

Cox Communications, Inc.

Breakdown Coordinator (Cox Fleet)

$18.17 - $27.31/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people ...

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All JobsKelley Blue Book JobsRemote Kelley Blue Book Jobs

Remote Kelley Blue Book information

What is the difference between Remote Kelley Blue Book vs Remote Car Appraiser?

AspectRemote Kelley Blue BookRemote Car Appraiser
CredentialsKnowledge of vehicle values, industry standardsVehicle inspection skills, appraisal certifications
Work EnvironmentOnline, data analysis, researchRemote vehicle inspection, evaluation
Industry UsageUsed by dealerships, lenders, consumersUsed by auction houses, insurance companies

Remote Kelley Blue Book professionals primarily focus on providing vehicle value estimates through data analysis, while Remote Car Appraisers physically inspect and evaluate vehicles remotely. Both roles require automotive knowledge, but the Kelley Blue Book role emphasizes data and market research, whereas Car Appraisers focus on vehicle condition assessments. Understanding these differences helps job seekers identify the right remote automotive role based on skills and interests.

What is a remote Kelley Blue Book?

A Remote Kelley Blue Book job typically refers to positions at Kelley Blue Book, or KBB, that allow employees to work from home or outside of a traditional office setting. These roles can include positions in customer service, data analysis, software development, or sales, and focus on providing vehicle valuation information and related services. Working remotely for Kelley Blue Book enables employees to support customers or develop products using digital tools while maintaining flexibility in their work environment. Such jobs are ideal for those who are self-motivated and comfortable with virtual collaboration.

How does a remote role at Kelley Blue Book typically collaborate with in-office teams to ensure smooth workflow?

Remote team members at Kelley Blue Book often collaborate with in-office colleagues through a combination of virtual meetings, project management tools, and regular communication via chat and email. The company emphasizes clear documentation, scheduled check-ins, and the use of digital platforms to share updates and feedback. This structure helps remote employees stay aligned with team goals and remain actively involved in ongoing projects, fostering a supportive and productive work environment.

What are the key skills and qualifications needed to thrive as a remote Kelley Blue Book analyst?

To thrive as a Remote Kelley Blue Book Analyst, you need strong analytical abilities, a solid understanding of automotive markets, and typically a degree in business, finance, or a related field. Familiarity with data analysis tools, vehicle valuation software, and CRM systems is vital for accurate market assessments. Excellent communication, attention to detail, and self-motivation are crucial soft skills for remote collaboration and delivering reliable insights. These competencies ensure accurate vehicle appraisals and support data-driven decision-making for clients and partners.
More about Remote Kelley Blue Book jobs

What cities are hiring for Remote Kelley Blue Book jobs?

Cities with the most Remote Kelley Blue Book job openings:

What are the most commonly searched types of Kelley Blue Book jobs?

The most popular types of Kelley Blue Book jobs are:

What states have the most Remote Kelley Blue Book jobs?

States with the most job openings for Remote Kelley Blue Book jobs include:

What job categories do people searching Remote Kelley Blue Book jobs look for?

The top searched job categories for Remote Kelley Blue Book jobs are:

Remote Kelley Blue Book jobs near you
Infographic showing various Remote Kelley Blue Book job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.

Customer Care Specialist II (Manheim)

Cox Communications, Inc.

Dallas, TX • On-site, Remote

$18.17 - $27.31/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago

Cox Communications rating

8.3

Company rating: 8.3 out of 10

Based on 127 frontline employees who took The Breakroom Quiz

18th of 99 rated telecommunications companies

Job description

Company

Cox Automotive - USA

Job Family Group

Customer Care Group

Job Profile

Customer Care Specialist II

Management Level

Individual Contributor

Flexible Work Option 

Hybrid - Ability to work remotely part of the week

Travel %

No

Work Shift

Variable

Compensation

Hourly base pay rate is $18.17 - $27.31/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

The Customer Care Specialist II plays an advanced mid-level role in assisting customers through various channels, including inbound calls, support ticketing systems, and established customer engagement. They focus on developing and maintaining positive relationships with customers by addressing inquiries related to company products, features, and services. Their responsibilities encompass handling routine customer care tasks with guidance, including responding to customer requests, tracking and documenting issues, troubleshooting basic problems, escalating when needed, coordinating with other teams, and using basic computer and communication skills. While proficient at resolving common and moderately complex concerns independently, they refer complex, unexpected, or recurring issues to internal experts to ensure prompt and effective resolution. Customer Care Specialist II serves as experienced frontline support, delivering exceptional customer service and contributing to overall customer satisfaction.

PRIMARY DUTIES/KEY RESPONSIBILITES

  • Receive and respond to customer requests through various channels (e.g. phone, email, chat, and ticketing systems).

  • Provide Tier 1 support, troubleshooting, and resolving standard and recurring issues with the customer's configuration, company software, or other vendor integration points.

  • Provide one-on-one training for new and/or existing customers as needed while working on support issues to help drive customer satisfaction.

  • Apply appropriate security tools or processes to assess customer records or other electronic information.

  • Document customer inquiries, status, and resolution.

  • Work across teams when needed and follow up with customers to resolve issues satisfactorily.

  • Provide effortless Customer Experience: Ask questions and actively listen to customers to understand their issues, always demonstrating respect and concern.

  • Perform related duties as assigned by the supervisor.

REQUIRED EXPERIENCE & SPECIALIZED KNOWLEDGE AND SKILLS

  • High School Diploma/GED and 3 years' experience in a related field.

  • OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline and up to 1 year of experience;

  • OR 5 years' experience in a related field

  • Schedule - must have flexibility to work evenings, weekends, holidays as required.

  • Multi-task and prioritize required. Ability to handle multiple projects/tasks at a time.

  • Understand foundational levels of computers and technology; internet, email.

  • Excellent oral and written communications skills, particularly in a phone or email context.

  • Experience working in a contact center metrics driven environment.

  • Strong communication skills and basic computer knowledge.

  • Ability to operate under tight pressure.

  • Experience working in the automotive industry preferred.

Applicants will need to reside within driving distance to one of our locations: Statesville, NC, Bordentown, NJ, Matteson, IL, Euless, TX, Tolleson, AZ, Ocoee, FL, Riverside, CA, or Atlanta, GA.

Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Us

Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.EOE, including disability/vetsApplicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.



What Cox Communications employees say

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About Cox Communications

Sourced by ZipRecruiter

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today! Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark?

Industry

Media and telecom

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

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