About the job Remote Junior Software Engineer We are looking for someone who has strong experience ... Key Accountabilities Participate in cultivating a helpful, team-oriented environment by mentoring ...
About the job Remote Junior Software Engineer We are looking for someone who has strong experience ... Key Accountabilities Participate in cultivating a helpful, team-oriented environment by mentoring ...
Help Desk/MAC Engineer
Manhattan, NY · Remote
Responsibilities * Provide phone support and remote remediation for workstation issues ... Provide help desk support including analyzing and resolving end-user issues Skills & Experience
Help Desk/MAC Engineer
Manhattan, NY · Remote
Responsibilities * Provide phone support and remote remediation for workstation issues ... Provide help desk support including analyzing and resolving end-user issues Skills & Experience
Bit by Bit Inc is seeking a skilled Help Desk Engineer to provide outstanding technical support to US-based clients. This remote role offers competitive salary and benefits, including health ...
Bit by Bit Inc is seeking a skilled Help Desk Engineer to provide outstanding technical support to US-based clients. This remote role offers competitive salary and benefits, including health ...
Senior Helpdesk Technician III Remote MSP Security
Manhattan, NY · Remote
$85K - $100K/yr
CyberSheath is seeking a Helpdesk Technician III to provide subject matter expertise in advanced ... The position allows for remote work with a budgeted salary range of $85,000 - $100,000 USD. #J ...
Senior Helpdesk Technician III Remote MSP Security
Manhattan, NY · Remote
$85K - $100K/yr
CyberSheath is seeking a Helpdesk Technician III to provide subject matter expertise in advanced ... The position allows for remote work with a budgeted salary range of $85,000 - $100,000 USD. #J ...
Assured Data Protection is seeking a Remote Escalation Engineer - Service Desk (L4) for the NIGHT ... junior staff. The role offers hybrid work options and is suitable for someone skilled in ...
Assured Data Protection is seeking a Remote Escalation Engineer - Service Desk (L4) for the NIGHT ... junior staff. The role offers hybrid work options and is suitable for someone skilled in ...
Remote Tier 1 IT Help Desk Analyst
Brooklyn, NY · Remote
$21.75 - $29.50/hr
A leading consulting firm is seeking a remote Tier I Service Desk Analyst to provide technical support for the Honeywell contract. Candidates should have technical support experience and excellent ...
Remote Tier 1 IT Help Desk Analyst
Brooklyn, NY · Remote
$21.75 - $29.50/hr
A leading consulting firm is seeking a remote Tier I Service Desk Analyst to provide technical support for the Honeywell contract. Candidates should have technical support experience and excellent ...
Remote Service Desk Engineer: Windows & Mac Troubleshooter
Manhattan, NY · On-site +1
$70K - $75K/yr
A leading press release distribution company is seeking a Service Desk Engineer to support its ... This position offers a salary of $70K to $75K/year along with remote work options and excellent ...
Remote Service Desk Engineer: Windows & Mac Troubleshooter
Manhattan, NY · On-site +1
$70K - $75K/yr
A leading press release distribution company is seeking a Service Desk Engineer to support its ... This position offers a salary of $70K to $75K/year along with remote work options and excellent ...
Analyst, Deal Desk
New York, NY · Remote
$22.50 - $30.75/hr
US-Remote Reports to: Director, Sales Program Management About the Team: The Revenue Operations ... Help maintain team SLAs for timely changes * Assist sales teams in designing quotes and contracts ...
Analyst, Deal Desk
New York, NY · Remote
$22.50 - $30.75/hr
US-Remote Reports to: Director, Sales Program Management About the Team: The Revenue Operations ... Help maintain team SLAs for timely changes * Assist sales teams in designing quotes and contracts ...
Ace IT Careers is currently hiring motivated candidates for Remote Junior QA Tester opportunities ... help improve interview readiness and increase placement opportunities in the current competitive ...
Ace IT Careers is currently hiring motivated candidates for Remote Junior QA Tester opportunities ... help improve interview readiness and increase placement opportunities in the current competitive ...
Deal Desk Manager
Manhattan, NY · Remote
Amplitude is the leading AI analytics platform, helping over 4,700 customers--including Atlassian ... This role is remote, with a preference for candidates based in the Eastern Time Zone to enable ...
Deal Desk Manager
Manhattan, NY · Remote
Amplitude is the leading AI analytics platform, helping over 4,700 customers--including Atlassian ... This role is remote, with a preference for candidates based in the Eastern Time Zone to enable ...
Product Support Analyst - Overnight Shift - Maintenance Monitoring Center - Lower Manhattan, NY
New York, NY · On-site +1
$21.50/hr
We are looking for multiple Help Desk/IT Product Support Analysts to join our Overnight Shift to ... remote support for Lane Technicians to ensure seamless system operations. • Maintain an ...
Product Support Analyst - Overnight Shift - Maintenance Monitoring Center - Lower Manhattan, NY
New York, NY · On-site +1
$21.50/hr
We are looking for multiple Help Desk/IT Product Support Analysts to join our Overnight Shift to ... remote support for Lane Technicians to ensure seamless system operations. • Maintain an ...
Product Support Analyst - Evening Shift - Maintenance Monitoring Center - Lower Manhattan, NY
New York, NY · On-site +1
$21.50/hr
We are looking for multiple Help Desk/IT Product Support Analysts to join our Evening Shift to help ... remote support for Lane Technicians to ensure seamless system operations. • Maintain an ...
Product Support Analyst - Evening Shift - Maintenance Monitoring Center - Lower Manhattan, NY
New York, NY · On-site +1
$21.50/hr
We are looking for multiple Help Desk/IT Product Support Analysts to join our Evening Shift to help ... remote support for Lane Technicians to ensure seamless system operations. • Maintain an ...
The Role This isn't a traditional help desk position -- it's something more interesting. You'll ... The engagement is fully remote, and you can be located anywhere in Latin America. You'll need to be ...
The Role This isn't a traditional help desk position -- it's something more interesting. You'll ... The engagement is fully remote, and you can be located anywhere in Latin America. You'll need to be ...
We teach newbies modern trading tools and help them develop in the direction of cryptotrading. We are currently looking for a Junior Crypto Trader, a novice specialist who is ready to complete ...
We teach newbies modern trading tools and help them develop in the direction of cryptotrading. We are currently looking for a Junior Crypto Trader, a novice specialist who is ready to complete ...
Role: Part-Time Business/Process Analyst (Help Desk Support) Location: Remote Hours: 20 hours per week Start Date: ASAP Duration: Long-term (ongoing support role) Job Summary Seeking a part-time ...
Role: Part-Time Business/Process Analyst (Help Desk Support) Location: Remote Hours: 20 hours per week Start Date: ASAP Duration: Long-term (ongoing support role) Job Summary Seeking a part-time ...
Sr Network Engineer I (Remote)
Manhattan, NY · Remote
$112.50K - $140K/yr
Provides support to systems support technicians for high-level support issues. Performs end user ... Acts as backup for systems support supervisor and help desk as needed. Mentor junior engineers and ...
Sr Network Engineer I (Remote)
Manhattan, NY · Remote
$112.50K - $140K/yr
Provides support to systems support technicians for high-level support issues. Performs end user ... Acts as backup for systems support supervisor and help desk as needed. Mentor junior engineers and ...
Analyst, Deal Desk
Manhattan, NY · On-site +1
$67K - $84K/yr
New York/US-Remote Reports to: Director, Sales Program Management About The Team The Revenue ... What You'll Do Deal Structuring & Review Help maintain team SLAs for timely changes Assist sales ...
Analyst, Deal Desk
Manhattan, NY · On-site +1
$67K - $84K/yr
New York/US-Remote Reports to: Director, Sales Program Management About The Team The Revenue ... What You'll Do Deal Structuring & Review Help maintain team SLAs for timely changes Assist sales ...
Deal Desk Analyst - Remote SAAS Contracts
Manhattan, NY · Remote
$22.50 - $30.75/hr
A technology-driven market intelligence company is seeking a Deal Desk Analyst to support sales teams in executing key deals. This role requires strong deal desk experience, excellent communication ...
Deal Desk Analyst - Remote SAAS Contracts
Manhattan, NY · Remote
$22.50 - $30.75/hr
A technology-driven market intelligence company is seeking a Deal Desk Analyst to support sales teams in executing key deals. This role requires strong deal desk experience, excellent communication ...
Escalation Technician
Manhattan, NY · On-site +1
... and document the help desk request problem-solving process, including all successful and ... Perform remote fixes at the desktop level, including installing and upgrading software ...
Escalation Technician
Manhattan, NY · On-site +1
... and document the help desk request problem-solving process, including all successful and ... Perform remote fixes at the desktop level, including installing and upgrading software ...
Head of Customer Support
Lawrence, NY · On-site +1
Remote / Flexible Type: Full-Time Starting Salary: Commensurate with experience Hours : Must be ... Set up and manage the help desk platform (Freshdesk, Zendesk, or similar) * Create efficient ticket ...
Head of Customer Support
Lawrence, NY · On-site +1
Remote / Flexible Type: Full-Time Starting Salary: Commensurate with experience Hours : Must be ... Set up and manage the help desk platform (Freshdesk, Zendesk, or similar) * Create efficient ticket ...
Remote Junior Help Desk Technician information
See Brooklyn, NY salary details
$13.40 - $15.42
2% of jobs
$15.42 - $17.44
6% of jobs
$17.44 - $19.46
12% of jobs
$20.03 is the 25th percentile. Wages below this are outliers.
$19.46 - $21.49
17% of jobs
The median wage is $23.10 / hr.
$21.49 - $23.51
16% of jobs
$23.51 - $25.53
16% of jobs
$26.54 is the 75th percentile. Wages above this are outliers.
$25.53 - $27.55
12% of jobs
$27.55 - $29.57
7% of jobs
$29.57 - $31.60
6% of jobs
$31.60 - $33.62
3% of jobs
$33.62 - $35.64
2% of jobs
$13
$24
$35
How much do remote junior help desk technician jobs pay per hour?
What are the key skills and qualifications needed to thrive as a Remote Junior Help Desk Technician, and why are they important?
What are some common challenges faced by Remote Junior Help Desk Technicians, and how can they be overcome?
What is a Remote Junior Help Desk Technician?
What is the difference between Remote Junior Help Desk Technician vs Remote IT Support Specialist?
| Aspect | Remote Junior Help Desk Technician | Remote IT Support Specialist |
|---|---|---|
| Certifications | CompTIA A+, Network+ | CompTIA A+, Network+, Cisco CCNA |
| Work Environment | Help desk, troubleshooting, user support | Network, hardware, software support, more technical tasks |
| Employer Usage | IT service providers, small to medium businesses | Large corporations, managed service providers |
The Remote Junior Help Desk Technician typically handles basic user support and troubleshooting, requiring foundational certifications like CompTIA A+. In contrast, the Remote IT Support Specialist often performs more advanced technical tasks, including network and hardware support, and may hold additional certifications. Both roles are remote, serve similar industries, and focus on IT support, but the Specialist role involves a broader skill set and more complex responsibilities.
Full-time
This job post has expired today. Applications are no longer accepted.
Job description
About the job Remote Junior Software Engineer We are looking for someone who has strong experience developing micro services that expose standards based RESTFul API, developing in Java and GoLang, and be able to create detailed designs and effort estimations with work breakdowns. You should also have experience with AWS Cloud Native technologies using AWS Cognito, AWS SNS, AWS SQS, AWS KMS, AWS RDS, Aurora PostGres, and Lambda and have experience in the Financial and Insurance sector. Previous payments Integration experience would be beneficial as well.
If you have a passion for developing high availability and scalability architectures and have the skills described above, we want to hear from you! Key Accountabilities Participate in cultivating a helpful, team-oriented environment by mentoring and coaching junior developers. Work with Project Management team to provide estimation of development efforts and activities breakdown.
Implement and improve code reviewing process to optimize the development workflow, i.e. help institute automated static code scanning within the development workflow. Responsible for documenting detailed technical designs based on system designs provided by the systems engineer.
Take pride and ownership of designing, developing and unit testing micro-services using a combination of Java and GoLang within an AWS driven platform. Verify accuracy and completeness of programs by preparing sample data and unit testing components. Strive to ensure upkeep of technical knowledge and expertise in AWS technologies through self-learning and certifications.
Analyze and solve problems that are complex and may be routine in nature, requiring varied responses depending on the situation. Interact with peers before updating supervisors, interaction will often be with management levels at the client and/or within Dream Payments. Receive minimal instruction on daily work tasks and moderate level of instruction on new assignments.
Participate in design, JAD and RAD sessions with senior developers. Responsible for deployment of code and environments as needed. Responsible for the development and deployment build scripts.
Participate in production support activities for troubleshooting and investigating issues. Look for opportunities to continuously improve development workflow and suggest optimization opportunities for improvement to the team. Ensure assigned tasks are completed and delivered within the project timelines, working overtime as needed.
Basic Qualifications 5+ years of experience with programming languages such as Java, Python, and Golang. Working knowledge of software architecture and design patterns. Experience with using IDEs such as IntelliJ IDEA, Visual Studio, or Eclipse.
5+years of experience with AWS Cloud computing services such as Lambda, CloudFormation, API Gateway, S3, SQS, DynamoDB, etc. Working knowledge of Linux/Unix systems. Working knowledge of bash/shell scripting.
1+ years of experience with SQL scripting and working with one of the following databases: MySQL, DynamoDB, or Postgresql. 3+ years of experience with developing and using RESTful/SOAP Web Services. 1+ years of experience with using version control tools such as SVN/GIT.
1+ years of experience with using Docker/Fargate/Kubernetes container management platforms. Professional Skill Requirements University degree in Software Engineering, Computer Science, or any other equivalent degree preferred. Proven success in contributing to a team-oriented environment.
Proven ability to communicate and work with an offshore/remote team. Proven ability to work creatively and analytically in a problem‐solving environment. Desire to work in an information systems environment.
Excellent leadership, communication (written and oral) and interpersonal skills. Basic knowledge or experience with various SDLC methods like Iterative or traditional waterfall. Familiar with Agile, Scrum, Iterative and Waterfall Development and project methodologies.
NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Dream Payments reserves the right to modify and change responsibilities and duties herein without notice. **Due to a high volume of applicants, only successful candidates will be contacted.
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