Lead the technical design and implementation of API connectors to IVR, CTI, and Knowledge ... This is a remote position. All candidates must hold a current Tier 2 GSA Security Clearance ...
Lead the technical design and implementation of API connectors to IVR, CTI, and Knowledge ... This is a remote position. All candidates must hold a current Tier 2 GSA Security Clearance ...
Genesys Cloud Engineer - REMOTE
Austin, TX ยท On-site +1
$54.25 - $72.75/hr
Develop call flows in Genesys Architect for routing and IVR * Write and execute test plans ... Developer Certification * Genesys Cloud CX: Quality Management Certification * Knowledge of IP ...
Genesys Cloud Engineer - REMOTE
Austin, TX ยท On-site +1
$54.25 - $72.75/hr
Develop call flows in Genesys Architect for routing and IVR * Write and execute test plans ... Developer Certification * Genesys Cloud CX: Quality Management Certification * Knowledge of IP ...
Telecommunications Engineer II
Louisville, KY ยท On-site +1
$78K/yr
Design and implement complex IVR integrations with business systems and advance natural language ... Engineer office and remote work telecom solutions that support a "work from anywhere" model through ...
Telecommunications Engineer II
Louisville, KY ยท On-site +1
$78K/yr
Design and implement complex IVR integrations with business systems and advance natural language ... Engineer office and remote work telecom solutions that support a "work from anywhere" model through ...
Sr Dir Contact Cntr Eng
$167K - $268K/yr
General information Location Remote Function Technology Business Unit Shared Services Full-time ... Owns engineering and operations of the Genesys Cloud platform including voice, IVR/IVA, omnichannel ...
Sr Dir Contact Cntr Eng
$167K - $268K/yr
General information Location Remote Function Technology Business Unit Shared Services Full-time ... Owns engineering and operations of the Genesys Cloud platform including voice, IVR/IVA, omnichannel ...
NICE CXone Migrations--Contact Center C2H role Remote This is a Senior I O engineer position ... All CXone functions (chat, IVR, routing, voice, recording, WFM, etc) will need to be supported.
NICE CXone Migrations--Contact Center C2H role Remote This is a Senior I O engineer position ... All CXone functions (chat, IVR, routing, voice, recording, WFM, etc) will need to be supported.
Greenwood Village, CO (Remote) Duration: 12+ months (High chances of extension) Bachelor's degree ... Cisco Voice and routing Genesys GVP and IVR platforms NICE call recording Call center adjuncts ...
Greenwood Village, CO (Remote) Duration: 12+ months (High chances of extension) Bachelor's degree ... Cisco Voice and routing Genesys GVP and IVR platforms NICE call recording Call center adjuncts ...
This position is 100% Remote. NICE Contact Center Configuration Specialist Responsibilities ... of IVR scripting in collaboration with operations team leadership. - Developing and maintaining ...
This position is 100% Remote. NICE Contact Center Configuration Specialist Responsibilities ... of IVR scripting in collaboration with operations team leadership. - Developing and maintaining ...
NICE Platform Administrator - Work From Home
Chicago, IL ยท On-site +1
... 100% Remote. NICE Platform Administrator Responsibilities: - Continuous improvement of IVR ... Software Engineering. - 5+ years of experience with NICE inContact products. - 5+ years of ...
NICE Platform Administrator - Work From Home
Chicago, IL ยท On-site +1
... 100% Remote. NICE Platform Administrator Responsibilities: - Continuous improvement of IVR ... Software Engineering. - 5+ years of experience with NICE inContact products. - 5+ years of ...
Sr. Systems Engineer - Five9
$107K - $146K/yr
... IVR Studio, Campaign Management, Administrator Console) in a high-volume, blended (inbound ... For over 25 years, we've paired cutting-edge technology with trusted, remote, and empathetic human ...
Sr. Systems Engineer - Five9
$107K - $146K/yr
... IVR Studio, Campaign Management, Administrator Console) in a high-volume, blended (inbound ... For over 25 years, we've paired cutting-edge technology with trusted, remote, and empathetic human ...
... Developer to help build enterprise AI-driven communication and workflow solutions for large health ... independently in a remote environment Preferred Qualifications * Conversational AI or IVR ...
... Developer to help build enterprise AI-driven communication and workflow solutions for large health ... independently in a remote environment Preferred Qualifications * Conversational AI or IVR ...
Genesys Contact Center Engineer
Washington, DC ยท Remote
$58.25 - $78/hr
Configure and maintain Genesys Cloud components (IVR, routing, bots, voice, chat, email). * Perform ... Fully remote. * Flexible hours based on project needs. * Reports directly to VP IT Must be able to ...
Genesys Contact Center Engineer
Washington, DC ยท Remote
$58.25 - $78/hr
Configure and maintain Genesys Cloud components (IVR, routing, bots, voice, chat, email). * Perform ... Fully remote. * Flexible hours based on project needs. * Reports directly to VP IT Must be able to ...
Director, Artificial Intelligence (AI)
Kirkland, WA ยท Remote
$165K - $200K/yr
This is a remote position. Base Salary: $165,000 to $200,000 annually DOE Bonus: Target annual ... Data & Platform Enablement ยท Collaborate with data, IT, engineering, and operations teams to build ...
Quick apply
Director, Artificial Intelligence (AI)
Kirkland, WA ยท Remote
$165K - $200K/yr
This is a remote position. Base Salary: $165,000 to $200,000 annually DOE Bonus: Target annual ... Data & Platform Enablement ยท Collaborate with data, IT, engineering, and operations teams to build ...
Amazon Connect CX and Platform Specialist, Senior Consultant
Austin, TX ยท Remote
$105K - $160K/yr
This is a remote role based in the US. As a key member of our delivery teams, the Amazon Connect CX ... Build natural language IVR and AI-integrated contact flow experiences using NLU-based intent ...
New
Amazon Connect CX and Platform Specialist, Senior Consultant
Austin, TX ยท Remote
$105K - $160K/yr
This is a remote role based in the US. As a key member of our delivery teams, the Amazon Connect CX ... Build natural language IVR and AI-integrated contact flow experiences using NLU-based intent ...
New
AWS Connect Admin
Nashville, TN ยท Remote
$17.50 - $24/hr
This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Design, configure, and maintain AWS Connect contact flows, IVR (Interactive Voice Response) menus ...
New
AWS Connect Admin
Nashville, TN ยท Remote
$17.50 - $24/hr
This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Design, configure, and maintain AWS Connect contact flows, IVR (Interactive Voice Response) menus ...
New
Amazon Connect CX and Platform Specialist, Senior Consultant
Austin, TX ยท Remote
$105K - $160K/yr
This is a remote role based in the US. As a key member of our delivery teams, the Amazon Connect CX ... Build natural language IVR and AI-integrated contact flow experiences using NLU-based intent ...
New
Quick apply
Amazon Connect CX and Platform Specialist, Senior Consultant
Austin, TX ยท Remote
$105K - $160K/yr
This is a remote role based in the US. As a key member of our delivery teams, the Amazon Connect CX ... Build natural language IVR and AI-integrated contact flow experiences using NLU-based intent ...
New
Amazon Connect CX and Platform Specialist, Senior Consultant
Austin, TX ยท On-site +1
$105K - $160K/yr
This is a remote role based in the US. As a key member of our delivery teams, the Amazon Connect CX ... Build natural language IVR and AI-integrated contact flow experiences using NLU-based intent ...
New
Amazon Connect CX and Platform Specialist, Senior Consultant
Austin, TX ยท On-site +1
$105K - $160K/yr
This is a remote role based in the US. As a key member of our delivery teams, the Amazon Connect CX ... Build natural language IVR and AI-integrated contact flow experiences using NLU-based intent ...
New
AWS Connect Admin
Nashville, TN ยท Remote
$17.50 - $24/hr
This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Design, configure, and maintain AWS Connect contact flows, IVR (Interactive Voice Response) menus ...
New
AWS Connect Admin
Nashville, TN ยท Remote
$17.50 - $24/hr
This position is Remote. We offer competitive compensation and an extraordinary benefits package ... Design, configure, and maintain AWS Connect contact flows, IVR (Interactive Voice Response) menus ...
New
QA Engineer (Contract)
Tysons Corner, VA ยท On-site +1
Develop and execute test plans and test cases for Amazon Connect contact flows, IVR call flows ... Able to work Central time hours, even while remote. Preferred * AWS certification(s). * Call center ...
New
Quick apply
QA Engineer (Contract)
Tysons Corner, VA ยท On-site +1
Develop and execute test plans and test cases for Amazon Connect contact flows, IVR call flows ... Able to work Central time hours, even while remote. Preferred * AWS certification(s). * Call center ...
New
Develop and execute test plans and test cases for Amazon Connect contact flows, IVR call flows ... Able to work Central time hours, even while remote. Preferred * AWS certification(s). * Call center ...
New
Develop and execute test plans and test cases for Amazon Connect contact flows, IVR call flows ... Able to work Central time hours, even while remote. Preferred * AWS certification(s). * Call center ...
New
... routing, IVR, integrations, and WEM configurations. Conduct discovery workshops to capture ... Collaborate with integration engineers on CTI connectors, OAuth, middleware, and third-party APIs.
... routing, IVR, integrations, and WEM configurations. Conduct discovery workshops to capture ... Collaborate with integration engineers on CTI connectors, OAuth, middleware, and third-party APIs.
Remote Ivr Developer information
What is the difference between Remote Ivr Developer vs Remote VoIP Engineer?
| Aspect | Remote Ivr Developer | Remote VoIP Engineer |
|---|---|---|
| Required Credentials | Programming skills, telephony protocols knowledge | Networking certifications, VoIP protocols expertise |
| Work Environment | Remote, primarily software development | Remote, network infrastructure management |
| Industry Usage | Telecommunications, customer service systems | Telecom, enterprise communication networks |
Remote Ivr Developers focus on creating and maintaining interactive voice response systems using programming skills, while Remote VoIP Engineers handle the setup and management of VoIP networks. Both roles often work remotely and require knowledge of telephony protocols, but their core responsibilities differ in software development versus network infrastructure management.
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What cities are hiring for Remote Ivr Developer jobs? Cities with the most Remote Ivr Developer job openings:
What are the most commonly searched types of Ivr Developer jobs? The most popular types of Ivr Developer jobs are:
What states have the most Remote Ivr Developer jobs? States with the most job openings for Remote Ivr Developer jobs include:
What job categories do people searching Remote Ivr Developer jobs look for? The top searched job categories for Remote Ivr Developer jobs are:
$128K - $157K/yr
Contractor
Re-posted 4 days ago
Job description
M&S (which stands for Management and Solutions) was conceived in 2002 with the vision of creating highly effective teams of elite consultants to deliver strategic process and technology solutions to enterprise organizations across the US. Our commitment to delivery in complex environments and long-term customer success has merged process and technology into innovative solutions, established deep pockets of expertise, and enabled innovative transformation for evolving businesses.
We have intentionally cultivated steady growth focused on being approachable and helpful to our dearly valued clients and closely cared-for employees. M&S people simply "care hard", and this reflects in our work products, our interactions, and our culture.
Job Description:
The Developer III is a senior-level technical leader responsible for designing, prototyping, and delivering large-scale Salesforce CRM integration solutions for a federal contact center program. This role provides technical guidance to the development team, leads integration architecture decisions, and may supervise junior developers. The Developer III is accountable for the technical integrity and quality of all integration deliverables.
Clearance Required: Tier 2 Security Clearance (formerly NACI) - must be active at time of call order issuance. The Salesforce integration team must already possess this clearance at the point of program award to allow for a smooth and expedited transition. Strong technical qualifications alone are not sufficient - an active clearance in hand is required.
Key Responsibilities:
Minimum Qualifications:
Work Environment Requirements:
*This is a remote position.
All candidates must hold a current Tier 2 GSA Security Clearance (formerly NACI) at the time of call order issuance. This is a hard, non-negotiable requirement. Candidates who do not already possess this clearance will not be considered.
*M&S Consulting proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a protected veteran, or any other characteristic protected by law.
We have intentionally cultivated steady growth focused on being approachable and helpful to our dearly valued clients and closely cared-for employees. M&S people simply "care hard", and this reflects in our work products, our interactions, and our culture.
Job Description:
The Developer III is a senior-level technical leader responsible for designing, prototyping, and delivering large-scale Salesforce CRM integration solutions for a federal contact center program. This role provides technical guidance to the development team, leads integration architecture decisions, and may supervise junior developers. The Developer III is accountable for the technical integrity and quality of all integration deliverables.
Clearance Required: Tier 2 Security Clearance (formerly NACI) - must be active at time of call order issuance. The Salesforce integration team must already possess this clearance at the point of program award to allow for a smooth and expedited transition. Strong technical qualifications alone are not sufficient - an active clearance in hand is required.
Key Responsibilities:
- Provide design and implementation expertise to a cross-functional Salesforce integration team
- Design and develop software applications and integration solutions from business requirements in collaboration with team members
- Develop, prototype, and test solutions for large-scale Salesforce and cloud-based contact center integration implementations
- Lead the technical design and implementation of API connectors to IVR, CTI, and Knowledge Management databases
- Direct and create interfaces for application code, relational databases, and computer hardware systems
- Ensure compliance with applicable IT governance standards for all CRM development and integration implementations
- Support testing, identify defects, and drive remediation
- Provide guidance, coaching, and technical mentorship to junior developers
- May supervise other developers on the integration team
- Support UAT and go-live activities
- Lead knowledge transfer sessions with the client support team during technology implementation
Minimum Qualifications:
- Bachelor's degree in Computer Science or related field (equivalent combination of education and experience considered)
- 5+ years of relevant professional experience; minimum 7 years of experience within the scope of the contract
- Comprehensive expertise in Salesforce architecture, integration patterns, APIs, and related contact center technologies
- Demonstrated experience leading large-scale enterprise application integrations
- Current Tier 2 Security Clearance (formerly NACI) required at time of engagement
Work Environment Requirements:
- Hardwired internet connection via ethernet cable required
- Minimum 25 Mbps download / 5 Mbps upload internet speed
- Private, secure work area
- All sensitive information must be kept private and secure at the remote location
*This is a remote position.
All candidates must hold a current Tier 2 GSA Security Clearance (formerly NACI) at the time of call order issuance. This is a hard, non-negotiable requirement. Candidates who do not already possess this clearance will not be considered.
*M&S Consulting proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, religion, age, sexual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a protected veteran, or any other characteristic protected by law.
About M&S Consulting
Sourced by ZipRecruiter
Industry
It services
Company size
11 - 50 Employees
Headquarters location
Morgantown, WV, US
Year founded
2002