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Remote It Jobs in Madison, WI (NOW HIRING)

IT Service Desk Analyst

Madison, WI · On-site +1

$33 - $42/hr

Introduction Join our team of IT professionals as an IT Service Desk Analyst (IS Technical Services ... Providing remote technical support for Windows 11 operating systems, desktops, laptops, printers ...

New

Madison, WI or Chicago, IL or Atlanta, GA | Hybrid or Remote U.S Considered Job Type: Contract (6 ... Work alongside experienced business and technology leaders on a strategic enterprise program.

Senior IT Security Analyst

Madison, WI · On-site +1

$90K - $115K/yr

S econdary consideration will be given to remote candidates in Wisconsin, Illinois, Michigan ... Like to collaborate with IT, Risk, Compliance, and Business teams to ensure policy adoption and ...

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Remote It information

See Madison, WI salary details

$15

$27

$38

How much do remote it jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote it in Madison, WI is $27.89, according to ZipRecruiter salary data. Most workers in this role earn between $21.78 and $33.41 per hour, depending on experience, location, and employer.

What are remote IT jobs?

Remote IT jobs are positions in the information technology field that allow professionals to work from locations outside of a traditional office, often from home. These roles include a wide range of specializations such as software development, technical support, network administration, cybersecurity, and IT project management. Remote IT jobs leverage digital communication and collaboration tools to enable employees to perform their duties efficiently from anywhere with internet access. This flexibility often leads to improved work-life balance and access to a broader job market for IT professionals.

What are remote IT jobs?

Remote IT jobs involve performing duties related to information technology from a remote location. These tech careers typically take two forms. First, remote IT workers may travel to a client’s site to provide face-to-face customer service or offer computer troubleshooting or repair help. Second, remote working may also mean performing IT tasks for a company over the internet instead of in the company’s offices. Remote IT professionals may have the same responsibilities for providing software support, database solutions, and other information technology services as IT workers who work in offices full-time.

What are some common challenges faced by remote IT professionals, and how can they be effectively managed?

Remote IT professionals often encounter challenges like communication barriers, time zone differences, and difficulty accessing on-site hardware. To manage these, it's important to establish clear communication channels with your team, use remote monitoring and management tools, and schedule regular check-ins. Building strong documentation practices and staying proactive with cybersecurity measures also help ensure smooth operations and collaboration.

What are the key skills and qualifications needed to thrive as a remote IT professional, and why are they important?

To thrive as a Remote IT professional, you need a solid background in computer systems, networking, troubleshooting, and often a degree in IT or related certifications like CompTIA A+, Network+, or Microsoft Certified Professional. Familiarity with remote desktop tools, ticketing systems, VPNs, and cloud platforms such as AWS or Azure is typically required. Strong problem-solving, time management, and communication skills are vital for collaborating effectively and supporting users remotely. These skills and qualifications are crucial to ensure reliable technical support and maintain seamless IT operations in distributed work environments.

What is the difference between Remote IT vs Remote Network Technician?

AspectRemote ITRemote Network Technician
CertificationsCompTIA A+, Network+, Cisco CCNACompTIA Network+, Cisco CCNA, CCNP
Work EnvironmentRemote support, troubleshooting, software managementRemote network setup, monitoring, troubleshooting
Industry UsageIT service providers, tech companies, support desksTelecommunications, enterprise networks, ISPs

Remote IT professionals focus on software, hardware support, and general IT services remotely, while Remote Network Technicians specialize in network infrastructure, configuration, and troubleshooting. Both roles often require similar certifications and work environments but differ in technical focus and industry applications.

Can you work remotely as an IT?

Yes, many IT roles can be performed remotely, especially those involving software development, network support, cybersecurity, and help desk services. Remote work in IT often requires strong communication skills, familiarity with remote collaboration tools, and relevant certifications. However, some positions may require on-site presence for hardware setup or physical maintenance.

What is the best remote IT job to work remotely?

Remote IT jobs such as network administrator, cybersecurity analyst, and systems engineer are highly suitable for remote work due to their reliance on digital tools and remote access. These roles often require technical skills, certifications, and familiarity with remote collaboration platforms, making them well-suited for a remote work environment.

What are the most commonly searched types of It jobs in Madison, WI?

The most popular types of It jobs in Madison, WI are:

What are popular job titles related to Remote It jobs in Madison, WI?

For Remote It jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Remote It jobs in Madison, WI look for?

The top searched job categories for Remote It jobs in Madison, WI are:

What cities near Madison, WI are hiring for Remote It jobs?

Cities near Madison, WI with the most Remote It job openings:

Director of Information Technology

University of Wisconsin-Madison

Madison, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


University Of Wisconsin-Madison rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

129th of 622 rated colleges and universities


Job description

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process.
Job Category:
Limited
Employment Type:
Regular
Job Profile:
IT Director II (B)
Job Summary:
What is WIDA? For over 20 years, WIDA has provided a trusted, comprehensive approach to supporting, teaching, and assessing multilingual learners. We are an educational services organization that advances language development and academic achievement for multilingual children in early childhood and grades K-12. In short, we provide educators around the world with high-quality language standards, assessments, professional learning, and research. We are proud to be a part of UW-Madison's nationally ranked School of Education. Visit https://wida.wisc.edu/about/careers and watch our Introduction to WIDA video to see why WIDA is an incredible place to work!
The Director of Information Technology position is located within the Operations department and will report to the Chief Operating Officer (COO). This position will be responsible for leading and overseeing WIDA's technology ecosystem, including customer relationship management (CRM) systems, learning management systems, cloud technology, data analytics, websites, cybersecurity, technical support, systems integration, and business analysis.
We are looking for a forward-thinking partner who collaborates closely with consortium stakeholders, state partners, and internal leaders. This leader will partner closely with technical leaders across the University, acting as WIDA's main point of contact when technology is a part of an incident or needed for a solution.
The Director will ensure technology solutions meet changing business needs, support data-informed decision-making, help staff adapt to new technologies, and position WIDA for long-term success. They will also consult on data warehouse design; user authentication for WIDA's consortium of 42 states, territories, and agencies; and compliance with data security requirements. The ideal candidate champions innovation by identifying opportunities to responsibly leverage emerging technologies, including artificial intelligence, to improve processes and organizational effectiveness while adhering to institutional policies and ethical practices.
We are seeking a strong manager with technical expertise who can translate strategy into action by developing talent, assigning ownership, and empowering technical experts to deliver results. The Director of IT manages a team including IT analyst staff, support specialists, administrators and developers, assigning them to projects and operational challenges where they can help improve programs, processes, and services.
Remote work is an option for this position on a voluntary basis; however, due to UW policy and travel expectations, this position requires living in Madison, WI, or the surrounding area, as this position may occasionally require on-site work at our Madison office.
UW Travel Policy and Remote Work Policies outline business travel requirements for fully remote employees, and WIDA is committed to supporting employees with their business travel and minimizing or eliminating out-of-pocket expenses whenever possible. Please review UW Remote Work Policy UW5087, in particular, Section III, Part G which addresses an employee's Headquarters Location. We will be happy to support and address questions about remote work or travel during the interview process.
WIDA operates in a Windows-based environment, and a Dell PC laptop will be issued for use in this role. Software and virtual connection tools that are critical to our work dictate that WIDA staff work on a PC.
Key Job Responsibilities:
  • Directs strategic information technology planning initiatives and establishes divisional objectives to ensure appropriate use of financial, administrative, staffing resources, and alignment with the strategic plan
  • Leads cross-functional technology planning and roadmap efforts to identify organizational needs, prioritize investments and drive adoption of technology solutions through strong stakeholder partnership and organizational buy-in
  • Serves as the divisional IT liaison representing the division's interests to internal and external stakeholders
  • Leads enterprise technology architecture, systems integration, and data governance initiatives to ensure secure, reliable, and scalable technology solutions across the consortium's technology ecosystem
  • Develops and implements technology modernization strategies, including cloud services, artificial intelligence capabilities, automation, and emerging technologies, to improve operational effectiveness and support organizational priorities
  • Advises institutional or divisional leadership on information technology operations and business models
  • Develops operating policies and procedures to comply with regulations, institutional policies, and divisional objectives
  • May perform manager functions through subordinate managers
  • Exercises supervisory authority, including hiring, transferring, suspending, promoting, managing conduct and performance, discharging, assigning, rewarding, disciplining, and/or approving hours worked of at least 2.0 full-time equivalent (FTE) employees
  • Develops and audits the budget

Department:
School of Education / WIDA / Operations
Compensation:
Minimum: $113,503.00
Commensurate with qualifications and experience. This position offers a comprehensive benefits package, including generous paid time off, competitively priced health/dental/vision/life insurance, tax-advantaged savings accounts, and participation in the nationally recognized Wisconsin Retirement System (WRS) pension fund.
Required Qualifications:
  • Minimum of five (5) years of IT leadership experience, including responsibility for managing technical experts and managing a technology roadmap aligned with organizational objectives
  • Demonstrated expertise designing, implementing, and managing complex enterprise data integrations across multiple platforms and applications, ensuring reliable and secure data exchange across CRM, LMS, web, analytics, and cloud-based systems for a least a decade
  • Demonstrated ability to leverage data analytics to support business intelligence
  • Understanding of emerging technologies, including artificial intelligence enabled efficiencies
  • Experience with identity and access management, including authentication and single-sign on (SSO) implementations
  • Experience with Canvas' learning management system
  • Knowledge of Salesforce's CRM, Eloqua's email marketing platform, Drupal CMS, AWS service architecture, Google Analytics and web analysis, Jira or other agile project management tools
  • Experience with web development technologies, including website architecture, content management systems (CMS), user experience (UX) principles, and web security best practices
  • Experience collaborating with internal and external vendors and stakeholders

Preferred Qualifications:
  • Experience leading IT initiatives in a higher education setting

Education:
Bachelor's degree required in field of Information Technology, Computer Science, Information Systems, Software Engineering, or a related technical field
How to Apply:
Please go to the "Apply Now" area and select your current UW Employment Status.
Upload a copy of:
  • A Cover Letter that speaks to your education and experience and how it relates to this position
  • Current Resume/CV

Note:
  • There is one upload area in Workday, but you can upload multiple documents to your application. Incomplete application packages that do not include all of the requested documentation will not be considered.
  • Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e., a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without need of employer sponsorship) on or before the effective date of appointment. UW-Madison is not an E-Verify employer, and therefore, is not eligible to employ F1 STEM OPT Extension participants.

Contact Information:
Joy Pfeiffer
HR Generalist
humanresources@wida.wisc.edu
Institutional Statement on Diversity:
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.
The University of Wisconsin-Madison is an Equal Opportunity Employer.
Qualified applicants will receive consideration for employment without regard to, including but not limited to, race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, visit the Human Resources Workplace Poster website.
To request a disability or pregnancy-related accommodation for any step in the hiring process (e.g., application, interview, pre-employment testing, etc.), please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you.
Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment.
The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.

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About University of Wisconsin

Sourced by ZipRecruiter

The University of Wisconsin, based in Madison, WI, US, functions in the educational industry and is a renowned and respected institution for higher education. Its official website is wisc.edu. Established in 1848, this public research university is recognized globally for its innovative approach to education, research, creativity, and public service. It embodies a strong commitment to academic freedom and academic excellence. As a major contributor to the Wisconsin Idea, it aims to accomplish its mission of generating well-rounded individuals who will contribute substantially to society, the local community, and the global economy.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Madison, WI, US

Year founded

2005