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Remote It Tech Jobs in Riverside, CA (NOW HIRING)

Shield

IT Support Supervisor

Anaheim, CA · On-site +1

$80K - $90K/yr

IronOrbit - Remote Compensation: $80,000 - $90,000 / year Description Supervises the day-to-day operations of the IT Services Support Team. Identifies, researches, & resolves complex technical ...

SAIC

IT Systems Administrator

Anaheim, CA · Remote

$80K - $120K/yr

None Potential for Remote Work: ORA_HYBRID Description SAIC is hiring for a Systems Administrator ... Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related ...

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Showing results 1-20

All JobsRemote It Tech JobsRemote It Tech Jobs in Riverside, CA

Remote It Tech information

See Riverside, CA salary details

$30.3K

$50.1K

$81.4K

How much do remote it tech jobs pay per year?

As of Jun 27, 2026, the average yearly pay for remote it tech in Riverside, CA is $50,074.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,100.00 and $57,400.00 per year, depending on experience, location, and employer.

What is the difference between Remote It Tech vs Network Support Specialist?

AspectRemote It TechNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNA (optional)CompTIA Network+, Cisco CCNA, or similar
Work EnvironmentRemote, home office setupPrimarily on-site or hybrid, some remote options
Industry UsageIT services, tech support, help deskNetwork infrastructure, enterprise support
Job FocusGeneral IT support, troubleshooting, hardware/softwareNetwork configuration, troubleshooting, security

Remote It Tech and Network Support Specialist roles share certifications and industry usage but differ mainly in focus. Remote It Techs handle broad IT support remotely, while Network Support Specialists focus specifically on network infrastructure, often on-site. Both roles are essential in IT, but their daily tasks and environments vary.

What jobs pay $10,000 a month without a degree?

Remote IT technicians, cybersecurity specialists, and cloud engineers can earn $10,000 or more per month through experience, certifications, and specialized skills. These roles often require technical knowledge, problem-solving abilities, and familiarity with tools like Linux, networking, or cloud platforms, but may not require a formal degree.

What is a Remote IT Tech?

A Remote IT Tech, or Remote Information Technology Technician, is a professional who provides technical support and troubleshooting services to clients or organizations from a remote location. They handle issues such as software installation, hardware troubleshooting, network connectivity, and cybersecurity concerns using remote access tools. This role allows companies to resolve technical problems quickly without needing on-site visits, making IT support more efficient and accessible. Remote IT Techs often communicate with users via phone, email, or chat to diagnose and resolve technical problems.

Can an IT technician work remotely?

Yes, many IT technicians can work remotely, especially those specializing in network support, software troubleshooting, or help desk services. Remote work often requires strong communication skills, familiarity with remote access tools, and relevant certifications such as CompTIA A+ or Network+.

What are some common challenges faced by Remote IT Techs, and how can they be addressed?

Remote IT Techs often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining security for remote connections. To address these, it's important to become proficient with remote desktop tools, establish clear communication channels with users and team members, and stay updated on cybersecurity best practices. Building strong documentation habits and fostering a proactive support approach also help ensure smooth operations and effective problem-solving in a remote environment.

How to make $1000 a week remotely?

A remote IT technician can earn $1000 a week by providing specialized services such as network support, cybersecurity, or system administration, often through freelance platforms or direct client contracts. Building skills in relevant tools, obtaining certifications, and gaining experience can help increase earning potential and access higher-paying opportunities. Consistent work, a strong professional network, and efficient time management are key to reaching this income level remotely.

What are the key skills and qualifications needed to thrive as a Remote IT Tech, and why are they important?

To thrive as a Remote IT Tech, you need strong problem-solving abilities, a solid understanding of networking, hardware, and software troubleshooting, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with remote support tools, ticketing systems, and VPNs is often required for efficient issue resolution. Excellent communication skills, patience, and the ability to work independently help set top performers apart in this role. These skills and qualities are crucial for providing timely, effective tech support and maintaining productivity in a remote work environment.

What IT jobs can be be fully remote?

Many IT jobs can be fully remote, including roles such as remote IT support specialist, network administrator, cybersecurity analyst, software developer, and systems engineer. These positions often require proficiency with remote collaboration tools, strong communication skills, and sometimes industry certifications like CompTIA or Cisco. The availability of remote work depends on the company's policies and the specific job responsibilities.
What are the most commonly searched types of It Tech jobs in Riverside, CA? The most popular types of It Tech jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote It Tech jobs? Cities near Riverside, CA with the most Remote It Tech job openings:
Remote It Tech jobs near you

IT Support Supervisor

Shield

Anaheim, CA • On-site, Remote

$80K - $90K/yr

Full-time

Posted 16 days ago

Job description

IT Support Supervisor
Department: Managed Services
Employment Type: Full Time
Location: IronOrbit - Remote
Compensation: $80,000 - $90,000 / year
Description
Supervises the day-to-day operations of the IT Services Support Team. Identifies, researches, & resolves complex technical problems by coaching Level I/II teams and escalating incidents to Engineering team. Creates and maintains support documentation & adheres to department processes & procedures (SOP's). Documents, tracks, & monitors problems through the CRM to ensure customer Service Level Agreements (SLAs) are met. Assists Manager with Level I/II onboarding and skills development as needed. The IT Escalation Supervisor may need to work directly with clients when necessary to ensure customer satisfaction.
This position will work a standard schedule of Monday - Friday from 11:00AM - 8:00PM EST, with some exceptions to this schedule on an as-needed basis.
Key Responsibilities
Employee Supervision
  • Assist Managers with Setting Task Assignments & Priorities for Level I/II
  • Actively Rotate Between Team/Queues - coaching/escalating for Level I/II
  • Leading Team by Example - model behaviors & work practices
  • Assist with Onboarding new hires & Cross-Training of Level I/II
  • Assist Managers with Maintaining Staff Scheduling
  • Success is measured against team performance % of ticket escalations

CRM Management
  • Actively Manage Issue Escalations during shift
  • Provide Daily Shift Change Status Reports to Manager
  • Review all open tickets with Manager in CRM during shift & assist with resource assignments when necessary
  • Route unassigned tickets & act as liaison between receptionists & technician pool
  • Success is measured against team performance % of ticket reopens

Customer Management
  • Meeting customer SLA's
  • Follow-up If Necessary or to Build Relationship
  • Issue Survey and Drive Response Rate
  • Review relationship & provide Sale Lead Opportunities when possible
  • Success is measured against team performance % SLA compliance

Skills, Knowledge & Expertise
Education:
o Preferred - Associate's degree in Information Technology or a related field
o Mandatory - High School diploma or equivalent
Minimum Experience:
o 7+ years of experience in IT working as a lead/senior IT support role or engineer
Certifications:
o Minimum (2): A+, Network+, Server+, Security+, etc...
o Minimum (1): MCSE, CCENT/CCT, VCP6
Expertise:
  • Strong diverse technical background showing progressive growth in responsibilities and duties including team lead/mentoring
  • Technical Skills must exceed that of Level I and Level II support staff.
  • Experience and able to present examples of leading teams & empowering team members to achieve professional growth
  • Highly self-motivated & directed
  • Keen attention to detail
  • Proven analytical and problem solving abilities
  • Ability to effectively prioritize and execute tasks in a high pressure environment
  • Exceptional customer service orientation
  • Strong oral and written communication skills

Working Conditions
Monitoring the CRM support queue over the weekend to make sure tickets are being handled as expected. Job requires occasional after hour and weekend escalation management and support. Client onsite work could be required on a project or emergency basis.

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