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Remote It Tech Jobs in Raleigh, NC (NOW HIRING)

Hitachi

Senior IT Technical Project Manager

Raleigh, NC · Remote

$107K - $147K/yr

Project/Program Management Job Schedule: Full time Remote: No Join a team that's shaping the digital backbone of Hitachi Energy's Transformer Business Solutions IT Organization. As an Senior IT ...

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All JobsRemote It Tech JobsRemote It Tech Jobs in Raleigh, NC

Remote It Tech information

See Raleigh, NC salary details

$28.2K

$46.7K

$75.8K

How much do remote it tech jobs pay per year?

As of Jun 9, 2026, the average yearly pay for remote it tech in Raleigh, NC is $46,657.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,500.00 and $53,500.00 per year, depending on experience, location, and employer.

What is the difference between Remote It Tech vs Network Support Specialist?

AspectRemote It TechNetwork Support Specialist
CertificationsCompTIA A+, Network+, Cisco CCNA (optional)CompTIA Network+, Cisco CCNA, or similar
Work EnvironmentRemote, home office setupPrimarily on-site or hybrid, some remote options
Industry UsageIT services, tech support, help deskNetwork infrastructure, enterprise support
Job FocusGeneral IT support, troubleshooting, hardware/softwareNetwork configuration, troubleshooting, security

Remote It Tech and Network Support Specialist roles share certifications and industry usage but differ mainly in focus. Remote It Techs handle broad IT support remotely, while Network Support Specialists focus specifically on network infrastructure, often on-site. Both roles are essential in IT, but their daily tasks and environments vary.

What is a Remote IT Tech?

A Remote IT Tech, or Remote Information Technology Technician, is a professional who provides technical support and troubleshooting services to clients or organizations from a remote location. They handle issues such as software installation, hardware troubleshooting, network connectivity, and cybersecurity concerns using remote access tools. This role allows companies to resolve technical problems quickly without needing on-site visits, making IT support more efficient and accessible. Remote IT Techs often communicate with users via phone, email, or chat to diagnose and resolve technical problems.

What are some common challenges faced by Remote IT Techs, and how can they be addressed?

Remote IT Techs often encounter challenges such as troubleshooting issues without physical access to devices, managing communication across different time zones, and maintaining security for remote connections. To address these, it's important to become proficient with remote desktop tools, establish clear communication channels with users and team members, and stay updated on cybersecurity best practices. Building strong documentation habits and fostering a proactive support approach also help ensure smooth operations and effective problem-solving in a remote environment.

What are the key skills and qualifications needed to thrive as a Remote IT Tech, and why are they important?

To thrive as a Remote IT Tech, you need strong problem-solving abilities, a solid understanding of networking, hardware, and software troubleshooting, and typically an associate degree or relevant certifications like CompTIA A+ or Network+. Familiarity with remote support tools, ticketing systems, and VPNs is often required for efficient issue resolution. Excellent communication skills, patience, and the ability to work independently help set top performers apart in this role. These skills and qualities are crucial for providing timely, effective tech support and maintaining productivity in a remote work environment.
What are the most commonly searched types of It Tech jobs in Raleigh, NC? The most popular types of It Tech jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Remote It Tech jobs? Cities near Raleigh, NC with the most Remote It Tech job openings:
Remote It Tech jobs near you
Manager IT - OpenShift and Container Platforms

Manager IT - OpenShift and Container Platforms

First-Citizens Bank & Trust Company

Raleigh, NC • On-site, Remote

$130K - $170K/yr

Other

Posted 4 days ago

First Citizens Bank rating

7.6

Company rating: 7.6 out of 10

Based on 103 frontline employees who took The Breakroom Quiz

79th of 141 rated banks

Job description

Overview
This is a remote role that may only be hired in the following location(s): Arizona, Colorado, North Carolina or Texas.
We are seeking a Technical Manager to lead our Container Platforms Engineering and Operations team. This role combines technical leadership with people management responsibilities, overseeing a team of 10+ professionals (both FTEs and contractors). The ideal candidate will drive technical strategy, roadmap development, and execution for our container platforms, ensuring reliability and scalability for critical applications on prim today, and cloud tomorrow (AWS/Azure).
Responsibilities
Key Responsibilities (70% Technical Strategy, 30% People Leadership)
Strategy & Architecture
Define and drive the technical vision and roadmap for container platforms (1-2 years horizon).
Architect solutions for OpenShift deployments on bare metal and on-prem environments.
Lead modernization initiatives, including Rancher migration and future platform enhancements.
Platform Engineering & Operations
Oversee design, build, and operations of OpenShift clusters, ensuring high availability and performance.
Implement automation frameworks for provisioning, scaling, and patching.
Drive observability, monitoring, and incident response for mission-critical workloads.
Cloud Integration Readiness; enabling hybrid and multi-cloud strategies.
Project Governance & Compliance
Provides direction and oversight to IT projects
Collaborate with cloud engineering teams to integrate networking, security, and governance.
Maintain adherence to regulatory requirements
Implement best practices for security, monitoring, and operational excellence.
People Management (30%)
Manage and mentor a team of engineers and contractors.
Foster collaboration and build strong stakeholder relationships.
Drive initiatives independently and ensure alignment with organizational goals
Qualifications
Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering
Skill(s): Previous leadership for technical implementation, Knowledge of Standard Development Life Cycles (like Waterfall or Agile), Knowledge of system and data design
The base pay for this position is generally between $130,000 and $170,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
This job posting is expected to remain active for 5 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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