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Remote It Support Jobs in Racine, WI (NOW HIRING)

ECP

Director of Information Security

Milwaukee, WI · On-site +1

Director of Information Security Remote Full time Milwaukee, Wisconsin, United States Madison ... Support and guide internal IT in maintaining secure onboarding/offboarding and access management ...

SNI Technology

Project Manager

Milwaukee, WI · Remote

$50 - $55/hr

Remote - Anywhere in the U.S. Travel: Occasional travel to Texas (approximately 2 times per year ... to support a federal healthcare IT program focused on SharePoint sustainment, cybersecurity ...

InNet

Be Seen First

Account Executive - Senior IT Solutions and Information Security

Milwaukee, WI · Remote

$100K - $500K/yr

Remote work * Room for growth and career development Company Description Launched in 2009, InNet is a profitable, growing national IT Solution and Professional Services provider expanding nationally ...

Varsity Tutors

CompTIA A+ Tutor

Milwaukee, WI · Remote

$40/hr

Ability to explain hardware components, networking protocols, and troubleshooting steps while preparing candidates for CompTIA A+ certification and IT support careers. * Strategic Test-Taking ...

ABB

CUI Program Manager - Motion

New Berlin, WI · Remote

$115K - $115K/yr

As a member of ABB Motion (MO) Business Area, directly reporting to Motion IS/IT management and ... Remote #LI-Remote You will be mainly accountable for: * Lead Motion's CUI compliance program ...

ABB

CUI Program Manager - Motion

New Berlin, WI · Remote

$115K - $115K/yr

As a member of ABB Motion (MO) Business Area, directly reporting to Motion IS/IT management and ... Remote #LI-Remote You will be mainly accountable for: * Lead Motion's CUI compliance program ...

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All JobsRemote It Support JobsRemote It Support Jobs in Racine, WI

Remote It Support information

See Racine, WI salary details

$13

$23

$34

How much do remote it support jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for remote it support in Racine, WI is $23.51, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $26.59 per hour, depending on experience, location, and employer.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are popular job titles related to Remote It Support jobs in Racine, WI? For Remote It Support jobs in Racine, WI, the most frequently searched job titles are:
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What cities near Racine, WI are hiring for Remote It Support jobs? Cities near Racine, WI with the most Remote It Support job openings:
Remote It Support jobs near you
Junior IT Consultant / IT Helpdesk Support

Junior IT Consultant / IT Helpdesk Support

Vicinitech, Inc

Antioch, IL • Remote

Full-time

Posted 5 days ago

Job description

Company Description

An established business for 20yrs...Vicinitech Inc. is a Managed Service Provider (MSP) specializing in IT consulting services utilizing cloud and premise-based setups to small and mid-size businesses. Our goal is to emphasize quality of service while providing clients with complete managed services, networking design/support, LAN/WAN multi-office setups, computer service/support, modern technology integration, internet capabilities and more.

Job Description

We seek a responsible, energetic, self-motivated, experienced individual with an entrepreneurial attitude capable of supporting Windows based networks in corporate small to medium sized business environments.  

Qualifications

Individual Expectations:

         Must possess strong analytical and technical skills, task management and follow-thru experience, helpdesk ticketing system, detailed weekly time reporting, entrepreneurial attitude/personality and rapid understanding of new hardware/software when exposed to them.

         Must maintain excellent verbal and written skills as candidate will be working with various clients' onsite and remote thru phone and email.  Your professionalism, outgoing personality and attention to detail play a vital role in client satisfaction and retention.

         Must have desire to learn new skills for growth potential within the firm.

         Demonstrated competency working remote to maintain, monitor and troubleshoot systems both during and after work hours.  After hours/remote work requires high-speed internet.

Technical Skills Qualifications:

         Demonstrated experience with troubleshooting of all types of Windows PC, Apple MAC, Microsoft 365, printers, wireless setups, tablets, mobile phones and any related hardware/software used in a small business environment.

         A plus if you have good understanding and skills related to all parts of data and email security, intrusion detection, level 1 data recovery and containment of volatile outbreaks of virus/spyware/malware.

Additional Information

Minimum Education Required: Full or partial certifications in a technical, computer related field.

Years of Experience Required: Must have 3-5 years of current PC and general IT.   Small business consulting experience highly favored.

Expected Travel Time: Approximately 30-40% local travel to client sites predominately in the northern IL suburbs of Lake, Cook and McHenry counties with coverage also in Wisconsin, Chicago Loop & surrounding metro areas.  Must have reliable transportation and live within 50 miles from corporate office. 

Salary/Hours: Competitive compensation with benefits.  After-hours and weekend project/helpdesk work as needed.

To be considered for employment with Vicinitech, you must pass a criminal background check along with competency and technical exams.

Interested candidates should provide references and include salary requirements. We will not accept phone or fax solicitations for this position.

All your information will be kept confidential according to EEO guidelines.

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