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It Support Jobs in Racine, WI (NOW HIRING)

Bear Country Inc

IT Support Specialist

Caledonia, WI

IT Support Specialist Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in Caledonia, Bear Paw Adventure Park, The Ember Lodge, Christmas Carnival of Lights, and the Northern Lights ...

Phoenix Investors

Be Seen First

IT Support Specialist

Milwaukee, WI · On-site

We are seeking an IT Support Specialist (Level 1/2) to join our growing team. Unlike a traditional help desk role, this position emphasizes collaboration, ownership from start to finish, and clear ...

Fox

IT Support Technician

Milwaukee, WI

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...

Brenntag

IT Support Engineer

Wauwatosa, WI

... IT support, or desktop support role * Equivalent combination of education and hands-on experience will be considered Skills * Proficiency in troubleshooting Windows 10/11 environments; macOS ...

New

FOX News Network, LLC

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...

Brenntag AG

IT Support Engineer

Wauwatosa, WI · On-site

... IT support, or desktop support role * Equivalent combination of education and hands-on experience will be considered Skills * Proficiency in troubleshooting Windows 10/11 environments; macOS ...

Visa Lighting

IT Support Technician - Part Time

Glendale, WI · On-site

$21.25 - $29/hr

The IT Support Technician supports the IT team through asset inventory management, hardware support, and IT lifecycle projects. This role installs and maintains company hardware and software ...

Expert Institute

IT Support Technician - Level 1

Milwaukee, WI · On-site

$21.25 - $29/hr

Overview We are seeking a highly organized and customer-focused Level 1 IT Support Technician to serve as the face of IT for our growing team. As the first point of contact for technical support, you ...

Christian Life School

IT Director

Kenosha, WI · On-site

This role oversees IT infrastructure, cybersecurity, and support services while leading a small IT team. Key Responsibilities * Lead IT staff and foster a collaborative team environment * Oversee ...

Komatsu

IT Desktop Support Technician

Milwaukee, WI · On-site

$55K/yr

IT Desktop Support Technician Posting Start Date: 6/8/26 Job Location (Short): Milwaukee, Wisconsin, USA, 53204-2941 Requisition ID: 36075 Onsite or Remote: Onsite Position Join Komatsu and Be Part ...

Phoenix Products LLC

IT SPECIALIST

Milwaukee, WI · On-site

The IT Specialist is responsible for providing frontline technical support and maintaining a consistent, reliable end-user technology experience across administrative and manufacturing operations. In ...

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All JobsIt Support JobsIt Support Jobs in Racine, WI

It Support information

See Racine, WI salary details

$11

$17

$24

How much do it support jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for it support in Racine, WI is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.18 per hour, depending on experience, location, and employer.

What are common challenges IT Support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What jobs pay $10,000 a month without a degree?

In IT support, high-paying roles that can reach $10,000 a month often require extensive experience, specialized skills, or certifications such as CompTIA or Cisco. Typically, these roles involve managing complex systems, cybersecurity, or network infrastructure, and may be found in large organizations or consulting firms. Most positions at this level emphasize expertise over formal degrees.

What does an IT Support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What is the job of an IT support?

An IT support professional provides technical assistance to users by troubleshooting hardware, software, and network issues. They often work with tools like remote support software and may hold certifications such as CompTIA A+ to diagnose and resolve technical problems efficiently.

What does an IT support worker do?

An IT support worker provides technical assistance to users by troubleshooting hardware, software, and network issues. They install, maintain, and repair computer systems, often using diagnostic tools and following established procedures to ensure smooth technology operations.

What are the key skills and qualifications needed to thrive as an IT Support specialist, and why are they important?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What jobs pay $2000 a day?

High-paying IT support roles typically do not pay $2000 a day; such earnings are more common in specialized consulting, cybersecurity, or executive positions. Freelance or contract IT professionals with advanced skills and certifications may command high daily rates, but these are less common and depend on experience, niche expertise, and client demand.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

More about It Support jobs
What are the most commonly searched types of It Support jobs in Racine, WI? The most popular types of It Support jobs in Racine, WI are:
What are popular job titles related to It Support jobs in Racine, WI? For It Support jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching It Support jobs in Racine, WI look for? The top searched job categories for It Support jobs in Racine, WI are:
What cities near Racine, WI are hiring for It Support jobs? Cities near Racine, WI with the most It Support job openings:
It Support jobs near you
Infographic showing various It Support job openings in Racine, WI as of June 2026, with employment types broken down into 63% Full Time, 33% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $36,261 per year, or $17.4 per hour.

IT Support Specialist

Bear Country Inc

Caledonia, WI

Full-time

Posted 6 days ago

Job description

IT Support Specialist

Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in Caledonia, Bear Paw Adventure Park, The Ember Lodge, Christmas Carnival of Lights, and the Northern Lights Drone Show are looking for an IT Support Specialist position that will allow you to make a direct impact on the resort, its employees, and its guests. We are a rapidly growing business and our IT department is creating and driving the ideas that are helping us grow.

The IT Support Specialist is responsible for providing IT support, and help in promptly resolving day-to-day desktop, server and phone system issues. This position will be assisting in the maintenance of the point of sale (POS) system: Rolker and its administration. Other duties will include helping with technology needs for our exclusive drone show, fall festival, and drive-through Christmas light show including new ideas for providing world class entertainment.

This is a full-time/year-round position, but our business is largely seasonal with more hours during the busy season (April through December) than off-peak season. Weekend work on a rotational basis may be necessary. Contact Tom in Human Resources with questions: tom@jellystone-caledonia.com

Duties:

  • Support and train for Roller (POS) hardware and software suite
  • Supports Information Technology department with tech support and entertainment support
  • Offers technical support to users by responding to questions and concerns
  • Troubleshoots common issues and directs clients towards appropriate department if further assistance is needed
  • Maintains LAN performance and workstations by updating, monitoring and troubleshooting network or technical issues
  • Identifies problems and guides users through corrective steps
  • Writes and maintains documentation in order to identify problems and find solutions.
  • Periodically updates knowledge base by maintaining personal networks and participating in educational opportunities

Skills:

  • Superior problem-solving capabilities
  • Excellent customer service skills
  • Computer proficiency
  • Broad LAN knowledge
  • Previous help desk experience
  • Ability to communicate in a professional manner
  • Above-average phone skills
  • Experience navigating or supporting UNIX/Linux environments
  • In-depth understanding of a wide variety of operating systems
  • High focus on quality and customer satisfaction

Qualifications:

  • Associate degree or equivalent coursework in computer science, engineering or information science preferred but not required
  • Experience with PC and MAC computers
  • 1 to 2 years MSP experience
  • Customer service skills, particularly when handling users/clients
  • Good oral and written communication skills
  • Ability to understand clients’ problems and ask appropriate questions for clarification
  • Excellent documentation ability to maintain accurate records

Education:

  • Schooling in IT or equivalent combination of education and experience preferred.

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