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It Support Jobs in Racine, WI (NOW HIRING)

Bear Country Inc

IT Support Specialist

Caledonia, WI

IT Support Specialist Bear Country, Inc.(BCI) which includes Jellystone Park and Resort in Caledonia, Bear Paw Adventure Park, The Ember Lodge, Christmas Carnival of Lights, and the Northern Lights ...

Colectivo Coffee

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

IT Support Technician The IT Support Technician is responsible for troubleshooting, repair, and general maintenance of technical systems across all locations, working alongside the IT Support Manager ...

Fox Service Company

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...

Fox

IT Support Technician

Milwaukee, WI

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...

FOX News Network, LLC

IT Support Technician

Milwaukee, WI · On-site

$21.25 - $29/hr

Fox 6 WITI, the Fox O&O in Milwaukee, WI seeks an experienced IT Support Technician. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network ...

Fiserv, Inc.

IT Support - Advisor

Milwaukee, WI · On-site

Job Title IT Support - Advisor TITLE: IT Support - Advisor EMPLOYER: Fiserv Solutions, LLC LOCATION: Milwaukee, WI (and various unanticipated locations throughout the US subject to authorization from ...

PPG Industries, Inc.

Site IT Support Associate

Oak Creek, WI · On-site

$21 - $24.50/hr

As the Site IT Support (SIS) Associate you are business, function, or process specialists and can be technology generalists or specialists. You will communicate status to the team and demonstrate ...

PPG

Site IT Support Associate

Oak Creek, WI

$21 - $24.50/hr

As the Site IT Support (SIS) Associate you are business, function, or process specialists and can be technology generalists or specialists. You will communicate status to the team and demonstrate ...

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All JobsIt Support JobsIt Support Jobs in Racine, WI

It Support information

See Racine, WI salary details

$11

$17

$24

How much do it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support in Racine, WI is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support specialist, and why are they important?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are common challenges IT Support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What does an IT Support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

More about It Support jobs
What are the most commonly searched types of It Support jobs in Racine, WI? The most popular types of It Support jobs in Racine, WI are:
What are popular job titles related to It Support jobs in Racine, WI? For It Support jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching It Support jobs in Racine, WI look for? The top searched job categories for It Support jobs in Racine, WI are:
What cities near Racine, WI are hiring for It Support jobs? Cities near Racine, WI with the most It Support job openings:
It Support jobs near you
Infographic showing various It Support job openings in Racine, WI as of May 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,261 per year, or $17.4 per hour.
IT Support Technician

IT Support Technician

COLECTIVO COFFEE ROASTERS

Milwaukee, WI

$50K - $55K/yr

Other

Posted 14 days ago

Job description

Description

Title:  IT Support Technician

Department: Technology

Reports to:  IT Support Manager

Status: Salaried - Exempt


POSITION SUMMARY

The IT Support Technician is responsible for troubleshooting, repair, and general maintenance of technical systems across all locations, working alongside the IT Support Manager on a small, hands-on team. This role focuses on resolving tickets and keeping day to day technology running; and includes deploying new hardware and performing preventative maintenance. This position will be part of an on-call rotation and will require travel between any and all Colectivo locations (including Madison, Milwaukee, and Chicago areas). This will be an in-office position, located out of our Milwaukee office.


SPECIFIC RESPONSIBILITIES

  • Deploy, maintain, and support technical systems such as, but not limited to: POS (Square), computers and peripherals, data networks, guest wifi, security cameras, smartphones, and printers.
  • Troubleshoot and resolve technical issues affecting company devices, using remote support tools and travel as needed.
  • Perform routine preventative maintenance such as cable management, hardware cleaning, and identifying equipment in need of replacement.
  • Physically organize, neaten, and simplify network and computer hardware setups.
  • Take and maintain inventory of supplies, spare hardware, and parts.
  • Installation of mounted hardware such as cameras and WiFi APs, including drilling, cabling, and assembly.
  • Handle recycling and disposal of old hardware.
  • Develop and maintain a positive and lively tone that is inviting and encouraging to our customers and coworkers. 
  • Coordinate with service and other teams as needed depending on scope of project.
  • Escalate issues that fall outside the scope of break and fix to the IT Support Manager 

Requirements

EDUCATION AND QUALIFICATIONS

  • Familiarity with Windows and other operating systems
  • Experience with computer and networking systems
  • Understanding of troubleshooting concepts with professional experience
  • Ability to report in-office in Milwaukee, WI
  • Must have a valid driver's license, reliable personal vehicle (mileage reimbursement provided), and be willing to travel throughout Milwaukee, Madison, and Chicago
  • Must be able to work a flexible schedule including occasional nights, weekends, holidays and on-call
  • Basic capability of usage of handheld tools,  small power tools, and ladders
  • Ability to lift and move equipment up to 50 lbs
  • Must possess strong communication and organizational skills
  • Ability to work independently
  • Aptitude for technology and comfort learning systems and tools utilized by CCR 

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