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It Support Jobs in Racine, WI (NOW HIRING)

Sky Systems

IT Desktop Support Engineer

Waukegan, IL · On-site

IT Desktop Support Technician Job Type & Location: Onsite || 3 Openings in Illinois (Client Park, Des Plains, Waukegan) || Long-term contract Job Requirements: Technical * Minimum 3 years of strong ...

Futran Tech Solutions Pvt. Ltd.

IT Anlayst

Milwaukee, WI · On-site

... information technology, or a related field, or equivalent experience. • Provides outstanding technical support to the business end-users via various modes of communication (email, teams, etc.) • ...

Founders3

Information Systems Intern

Brookfield, WI · On-site

$14.25 - $19/hr

Founders 3 is seeking an Information Systems Intern to support our IT team with day-to-day technology operations while gaining hands-on experience across a broad corporate IT environment. This is a ...

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See Racine, WI salary details

$11

$17

$24

How much do it support jobs pay per hour?

As of May 28, 2026, the average hourly pay for it support in Racine, WI is $17.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.18 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an IT Support specialist, and why are they important?

To thrive as an IT Support specialist, you need a solid understanding of computer hardware, software troubleshooting, networking basics, and often an associate’s degree or relevant certifications like CompTIA A+. Familiarity with operating systems (Windows, macOS, Linux), ticketing systems, and remote support tools is typically required. Strong problem-solving abilities, patience, and effective communication skills help you resolve issues efficiently and support users with varying technical backgrounds. These skills ensure prompt resolution of technical problems, minimize downtime, and maintain smooth business operations.

What are common challenges IT Support professionals face when troubleshooting user issues remotely?

IT Support professionals often encounter challenges such as limited visibility into the user's environment, difficulty communicating technical solutions to non-technical users, and managing multiple support requests simultaneously. Remote troubleshooting can also be hindered by varying levels of user cooperation and differences in device configurations. To overcome these obstacles, IT Support staff typically rely on remote access tools, clear communication, and strong problem-solving skills to efficiently resolve issues and maintain user satisfaction.

What does an IT Support specialist do?

An IT Support specialist is responsible for helping users troubleshoot and resolve computer and technology-related issues. Their duties include installing and configuring hardware and software, diagnosing technical problems, and providing guidance on using various systems. They may also manage user accounts, ensure security protocols are followed, and escalate complex issues to higher-level IT professionals. Their goal is to keep an organization's technology running smoothly and efficiently.

What is the difference between It Support vs Network Technician?

AspectIt SupportNetwork Technician
CertificationsCompTIA A+, Microsoft Certified IT Professional (MCITP)CompTIA Network+, Cisco CCNA
Work EnvironmentHelp desks, user support, troubleshooting hardware/softwareNetwork infrastructure, configuring and maintaining network hardware
Industry UsageIT service providers, corporate IT departmentsTelecommunications, enterprise networks

It Support and Network Technician roles share certifications and work environments but differ mainly in focus. It Support handles user issues and hardware/software troubleshooting, while Network Technicians specialize in network infrastructure and configuration. Both roles are essential in IT, often overlapping but distinct in daily tasks and expertise.

More about It Support jobs
What are the most commonly searched types of It Support jobs in Racine, WI? The most popular types of It Support jobs in Racine, WI are:
What are popular job titles related to It Support jobs in Racine, WI? For It Support jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching It Support jobs in Racine, WI look for? The top searched job categories for It Support jobs in Racine, WI are:
What cities near Racine, WI are hiring for It Support jobs? Cities near Racine, WI with the most It Support job openings:
It Support jobs near you
Infographic showing various It Support job openings in Racine, WI as of May 2026, with employment types broken down into 80% Full Time, 16% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $36,261 per year, or $17.4 per hour.
IT Infrastructure Systems Engineer

IT Infrastructure Systems Engineer

Information Technology Partners

Mount Pleasant, WI • On-site

$75K - $100K/yr

Full-time

Posted 8 days ago

Job description

Company Description
Information Technology Partners, Inc. (ITP) founded in 1991, is an information technology design and support firm specializing in contemporary network and client computing technologies. ITP provides hardware, software, backup services, customized solutions, security software and technical support to its partners, providing services to its clients located throughout the United States and internationally.
Job Description
Employees are required to work on-site.
We have an immediate need for a Level One Systems Engineer for the following tasks for a manufacturer in the southeast WI area:
  1. Able to work the IT systems required for the infrastructure of a major manufacturer
  2. The application of systems analysis techniques and procedures, including consulting with end users to determine hardware, software or system functional specifications
  3. The design, development, documentation, analysis, creation, testing or modification of computer systems or programs; including prototypes, based on and related to user or system design specifications
  4. Monitor infrastructure and server performance; remediate issues
  5. Checking the status of projects and work assignments through completion.
  6. Preparing reports for management; preparing general and detail designs
  7. Work as team with technical support and systems engineering staff
  8. Proactively learn and utilize new technologies, concepts and procedures as appropriate to project requirements
  9. Provide technical input to other areas, gather, and document technical data.
  10. Plans and executes testing and implementation of systems
  11. Develops, implements, and tests all system implementations within customer area or within Information Technology
  12. Assist the internal IT department with strategic development approaches
  13. End-user interfacing for the purpose of support and implementation of new systems and trouble-shooting problems with existing systems
  14. Some travel may be required.

Qualifications
Qualifications
  • 3+ years of system administration experience. Management of shared computer infrastructure.
  • 3 years of business experience in a high technology area and/or systems analysis experience.
  • Experience in IT engineering in a manufacturing environment is a plus!
  • Knowledge of and support experience with VMWare 6.x in enterprise environments.
  • Bachelor's degree (preferred) in information systems or equivalent work experience.
  • Working knowledge of client-server applications, web-based applications, databases and networking. Windows 10 and Active Directory experience.
  • Excellent communication skills both verbal and written
  • Experience in supporting clients in person

Additional Information
ON-SITE WORK ONLY
Please include your salary expectation when applying.
Principals only. No agencies.
We do not offer H1B Visa sponsorship.
The pay is based on the local market and on the skills that the individual brings to the opportunity. Base pay for this role is $75,000/yr-$100,000/yr DOE.
EEO Statement
ITP offers Equal Employment Opportunity to all qualified applicants, regardless of race, color, religion, national origin, sex, age, disability, genetic, or any other status protected by federal, state, or local laws.

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