IT Support, Technician
Ottawa, ON · Remote
The role of IT support technician provides user support and assistance for IT system applications ... Benefits apply based on eligibility criteria. #ON06 #LI-Remote What you bring to the table
New
IT Support, Technician
Ottawa, ON · Remote
The role of IT support technician provides user support and assistance for IT system applications ... Benefits apply based on eligibility criteria. #ON06 #LI-Remote What you bring to the table
New
IT Support, Technician
Burlington, ON · Remote
The role of IT support technician provides user support and assistance for IT system applications ... Benefits apply based on eligibility criteria. #ON06 #LI-Remote What you bring to the table
New
IT Support, Technician
Burlington, ON · Remote
The role of IT support technician provides user support and assistance for IT system applications ... Benefits apply based on eligibility criteria. #ON06 #LI-Remote What you bring to the table
New
The role of IT support technician provides user support and assistance for IT system applications ... Benefits apply based on eligibility criteria. #ON06 #LI-Remote What you bring to the table
New
The role of IT support technician provides user support and assistance for IT system applications ... Benefits apply based on eligibility criteria. #ON06 #LI-Remote What you bring to the table
New
IT Support Analyst
Mississauga, ON · On-site +1
This role can be remote but needs to be able to visit local businesses in the GTA. What you'll do ... Life. Balance. At Third Octet, we aim to empower businesses with innovative IT solutions while ...
IT Support Analyst
Mississauga, ON · On-site +1
This role can be remote but needs to be able to visit local businesses in the GTA. What you'll do ... Life. Balance. At Third Octet, we aim to empower businesses with innovative IT solutions while ...
This key role ensures seamless remote access for world-class engineers and contributes directly to our central data center infrastructure. You'll manage local IT support and drive significant system ...
This key role ensures seamless remote access for world-class engineers and contributes directly to our central data center infrastructure. You'll manage local IT support and drive significant system ...
Director of IT Security -- Directive Consulting is the leading B2B marketing agency for brands that ... Own customer security questionnaires and support enterprise sales opportunities by demonstrating ...
Quick apply
Director of IT Security -- Directive Consulting is the leading B2B marketing agency for brands that ... Own customer security questionnaires and support enterprise sales opportunities by demonstrating ...
IT Project Manager
Mississauga, ON · On-site +1
CA$81K - CA$108K/yr
Leverage analytics and insights to anticipate risks, improve forecasting, and support decision ... Exposure to healthcare or healthcare technology environments * Strong communication and stakeholder ...
IT Project Manager
Mississauga, ON · On-site +1
CA$81K - CA$108K/yr
Leverage analytics and insights to anticipate risks, improve forecasting, and support decision ... Exposure to healthcare or healthcare technology environments * Strong communication and stakeholder ...
IT Project Manager
Mississauga, ON · On-site +1
CA$81K - CA$108K/yr
Leverage analytics and insights to anticipate risks, improve forecasting, and support decision ... Exposure to healthcare or healthcare technology environments * Strong communication and stakeholder ...
IT Project Manager
Mississauga, ON · On-site +1
CA$81K - CA$108K/yr
Leverage analytics and insights to anticipate risks, improve forecasting, and support decision ... Exposure to healthcare or healthcare technology environments * Strong communication and stakeholder ...
IT Project Manager
Mississauga, ON · On-site +1
CA$81K - CA$108K/yr
Leverage analytics and insights to anticipate risks, improve forecasting, and support decision ... Exposure to healthcare or healthcare technology environments * Strong communication and stakeholder ...
IT Project Manager
Mississauga, ON · On-site +1
CA$81K - CA$108K/yr
Leverage analytics and insights to anticipate risks, improve forecasting, and support decision ... Exposure to healthcare or healthcare technology environments * Strong communication and stakeholder ...
IT Project Manager
Mississauga, ON · On-site +1
CA$81K - CA$108K/yr
Leverage analytics and insights to anticipate risks, improve forecasting, and support decision ... Exposure to healthcare or healthcare technology environments * Strong communication and stakeholder ...
IT Project Manager
Mississauga, ON · On-site +1
CA$81K - CA$108K/yr
Leverage analytics and insights to anticipate risks, improve forecasting, and support decision ... Exposure to healthcare or healthcare technology environments * Strong communication and stakeholder ...
... IT, Security, and internal stakeholders to support established security controls and processes. While the role is remote, we are seeking candidates based in the Ottawa area. AI-Forward Ways of ...
... IT, Security, and internal stakeholders to support established security controls and processes. While the role is remote, we are seeking candidates based in the Ottawa area. AI-Forward Ways of ...
(Remote) Support Analyst
Oakville, ON · Remote
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP ...
(Remote) Support Analyst
Oakville, ON · Remote
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP ...
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP ...
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP ...
(Remote) Support Analyst
Guelph, ON · Remote
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP ...
(Remote) Support Analyst
Guelph, ON · Remote
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP ...
(Remote) Support Analyst
Ottawa, ON · Remote
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP ...
(Remote) Support Analyst
Ottawa, ON · Remote
At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues ... technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP ...
... IT transformation for our clients. Our Client Services team has an exciting opportunity for driven ... Provide support to existing and new clients by leading customers through our processes ...
... IT transformation for our clients. Our Client Services team has an exciting opportunity for driven ... Provide support to existing and new clients by leading customers through our processes ...
Remote Pharmacist, Licensed (Medical Information Specialist)
Mississauga, ON · Remote
CA$90K - CA$100K/yr
Provide patient support to patients enrolled in Patient Support Programs * Collect demographic data ... Competency with Call Center Telephone Technology * Pleasant telephone manners * Ability to work ...
Remote Pharmacist, Licensed (Medical Information Specialist)
Mississauga, ON · Remote
CA$90K - CA$100K/yr
Provide patient support to patients enrolled in Patient Support Programs * Collect demographic data ... Competency with Call Center Telephone Technology * Pleasant telephone manners * Ability to work ...
... IT transformation for our clients. Our Client Services team has an exciting opportunity for driven ... Provide support to existing and new clients by leading customers through our processes ...
... IT transformation for our clients. Our Client Services team has an exciting opportunity for driven ... Provide support to existing and new clients by leading customers through our processes ...
... IT transformation for our clients. Our Client Services team has an exciting opportunity for driven ... Provide support to existing and new clients by leading customers through our processes ...
... IT transformation for our clients. Our Client Services team has an exciting opportunity for driven ... Provide support to existing and new clients by leading customers through our processes ...
... IT transformation for our clients. Our Client Services team has an exciting opportunity for driven ... Provide support to existing and new clients by leading customers through our processes ...
... IT transformation for our clients. Our Client Services team has an exciting opportunity for driven ... Provide support to existing and new clients by leading customers through our processes ...
Remote It Support information
See Hamilton, ON salary details
$24.8K - $35K
9% of jobs
$42K is the 25th percentile. Wages below this are outliers.
$35K - $45.2K
23% of jobs
The median wage is $53.9K / yr.
$45.2K - $55.4K
21% of jobs
$55.4K - $65.6K
18% of jobs
$70.2K is the 75th percentile. Wages above this are outliers.
$65.6K - $75.8K
9% of jobs
$75.8K - $86K
5% of jobs
$86K - $96.2K
6% of jobs
$96.2K - $106.5K
4% of jobs
$106.5K - $116.7K
2% of jobs
$116.7K - $126.9K
1% of jobs
$126.9K - $137.1K
1% of jobs
$24.8K
$65K
$137.1K
How much do remote it support jobs pay per year?
As of Aug 9, 2026, the average yearly pay for remote it support in Hamilton, ON is $64,966.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,291.00 and $76,804.00 per year, depending on experience, location, and employer.
What is a remote IT support specialist?
A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.
What is the difference between Remote It Support vs Remote Network Technician?
| Aspect | Remote It Support | Remote Network Technician |
|---|---|---|
| Certifications | CompTIA A+, Microsoft Certified, Network+ | Cisco CCNA, CompTIA Network+ |
| Work Environment | Help desk, troubleshooting end-user issues, remote support | Network infrastructure, configuring routers/switches, remote network monitoring |
| Industry Usage | IT service providers, tech support companies, internal IT teams | Telecommunications, enterprise networks, data centers |
Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.
What are some common challenges faced by remote IT support specialists and how can they be addressed?
Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.
What are the key skills and qualifications needed to thrive as a remote IT support professional?
To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are the most commonly searched types of It Support jobs in Hamilton, ON? The most popular types of It Support jobs in Hamilton, ON are:
What are popular job titles related to Remote It Support jobs in Hamilton, ON? For Remote It Support jobs in Hamilton, ON, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Hamilton, ON look for? The top searched job categories for Remote It Support jobs in Hamilton, ON are:
What cities near Hamilton, ON are hiring for Remote It Support jobs? Cities near Hamilton, ON with the most Remote It Support job openings:
Full-time
Medical, Retirement, PTO
Posted 2 days ago
New
Job description
Temporary position for 12 months.
The role of IT support technician provides user support and assistance for IT system applications, including installation, configuration, best practices, issue resolution, service request management, and IT and technical incident management. You help keep IT equipment up and running, particularly through server administration. Primary role is situated in an IT call centre environment, guided by Experts, Coaches, IT Management and Workforce Management (WFM) scheduling. You serve as technical team collaborator and provide discipline-specific support for your unit's activities, initiatives and processes. The ability to tailor your approach as needed is therefore essential. You research and analyze processes, information management and data processing. You draw on your sound decision-making skills to solve technical problems and help develop and improve methods and procedures. More specifically, you will be required to:
Engage in a call centre team environment to provide front-line technical support for service requests and technology incidents reported by users
Support calls, chats and web ticket contact types from users
Resolve requests and incidents or process service requests according to established standards and escalate to specialized solution areas as required
Provide users and internal partners with a high level of customer service
Contribute to collaborative solutions and support our culture
Foster process improvement and our evolution of IT
What we offer*
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
*Benefits apply based on eligibility criteria.
#ON06 #LI-Remote
What you bring to the table
College diploma in a related field
A minimum of two years of IT experience
Please note that other combinations of qualifications and relevant experience may be considered
Call centre/help desk experience
Strong communication skills in both French and English, both oral and written due to the nature of the duties or work tools or because the position involves interactions with english-speaking partners, members and/or clients
Available to work for position supports Call Centre Hours - Monday - Friday: 6:30 a.m. - 8:00 p.m. EST, and Saturday 8:00 a.m. - 5:00 p.m. EST (Rotational shifts). Coverage for some Statutory Holidays may be required to service business areas
Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Trade Union (If applicable)
Job Family
Information technology (FG)Unposting Date
2026-08-14