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Remote It Support Jobs in Rhode Island (NOW HIRING)

First Citizens Bank

Senior IT Asset Mgmt Analyst

Carolina, RI · Remote

$86K - $115K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Extended Support Management: Review and validate extended support coverage. Identify opportunities ...

First Citizens Bank

Senior IT Asset Mgmt Analyst

Carolina, RI · Remote

$86K - $115K/yr

Overview This is a remote role that may only be hired in the following location(s): AZ, FL, GA, NC ... Extended Support Management: Review and validate extended support coverage. Identify opportunities ...

UNFI

Manager, IT Data Products-Remote

Providence, RI · On-site +1

... support for translation to technical requirements, and adherence of solutions to defined data ... Information Technology experience required * 6+ years of successful data solutions or custom ...

UNFI

Technology Operations Engineer II - Remote

Providence, RI · On-site +1

$70K - $95K/yr

The Technology Operations Engineer II is responsible for the day-to-day along with project support ... supporting efficient corporate business function. What does it mean to the part of our Information ...

CSAA

Change Manager I - Remote

Carolina, RI · Remote

Lead and support change management efforts for IT system implementations, upgrades, and process ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

First Citizens Bank

Scrum Master II (Remote)

Carolina, RI · On-site +1

$51.75 - $69/hr

This position supports the management of product and software development teams as a leader ... Bachelor's Degree and 4 years of experience in Project Management in an Information Technology ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in Rhode Island

Remote It Support information

See Rhode Island salary details

$13

$24

$36

How much do remote it support jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for remote it support in Rhode Island is $24.55, according to ZipRecruiter salary data. Most workers in this role earn between $20.24 and $27.79 per hour, depending on experience, location, and employer.

How can I make 2000 a week working from home?

Remote IT support professionals can earn $2,000 or more weekly by providing specialized technical assistance, often through multiple clients or contracts. Increasing income may involve gaining certifications like CompTIA A+ or Network+, developing strong troubleshooting skills, and working flexible hours or on high-demand projects.

What is a Remote IT Support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by Remote IT Support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

Can IT support be done remotely?

Remote IT support is common and involves assisting users with hardware, software, and network issues via phone, email, or remote access tools. Many IT support roles are fully remote, requiring skills in remote troubleshooting, remote desktop software, and good communication. Certifications like CompTIA A+ or Network+ can enhance remote support capabilities.

How to make $1000 a week remotely?

Remote IT support professionals can earn $1000 or more per week by providing specialized technical assistance, often through freelance platforms or direct client contracts. Increasing earnings may involve gaining certifications, developing in-demand skills like cybersecurity or network management, and building a strong client base to secure consistent, higher-paying work.

What are the key skills and qualifications needed to thrive as a Remote IT Support professional, and why are they important?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What is the best IT job to work remotely?

Remote IT support roles, such as help desk or technical support specialists, are among the best IT jobs for remote work due to their focus on troubleshooting, customer service, and remote access tools. These positions often require strong communication skills, familiarity with remote management software, and relevant certifications like CompTIA A+ or Network+.
What are the most commonly searched types of It Support jobs in Rhode Island? The most popular types of It Support jobs in Rhode Island are:
What are popular job titles related to Remote It Support jobs in Rhode Island? For Remote It Support jobs in Rhode Island, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Rhode Island look for? The top searched job categories for Remote It Support jobs in Rhode Island are:
What cities in Rhode Island are hiring for Remote It Support jobs? Cities in Rhode Island with the most Remote It Support job openings:
Remote It Support jobs near you
Infographic showing various Remote It Support job openings in Rhode Island as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $51,064 per year, or $24.6 per hour.

Manager IT - RTP Payments (Remote)

First Citizens Bank

Carolina, RI • Remote

$95K - $117K/yr

Full-time

Posted 24 days ago

First Citizens Bank rating

7.4

Company rating: 7.4 out of 10

Based on 106 frontline employees who took The Breakroom Quiz

109th of 170 rated banks

Job description

Overview

This is a remote role that may only be hired in the following location(s): Arizona and North Carolina.

This position allocates technical resources and associates within Enterprise Payments Technology organization. Manages an associate team to ensure the effective delivery of operational support, service, custom development, software vendor management, and project results. Oversee the design, implementation, integration, enhancement, and support of systems and applications supporting Real-Time Payments (RTP), Trade Finance, Electronic Data Interchange (EDI), Insurance, and other critical business functions. Partners with peers, senior management, business units, software vendors, and associate teams to align initiatives, projects, and technology solutions with broader organizational goals while ensuring operational stability, regulatory compliance, and business growth.

We seek an experienced Software Development Engineering Manager to join our Payment Technologies Solutions team to provide technical leadership on strategic projects. You’ll develop an A-team with a culture of performance, recognition, and collaboration.


Responsibilities
  • Lead and manage a cross-functional team of technical resources of developers, Analyst and QA testers, including contractors, and strategic vendor partners.
  • Project and Product Management - Provides direction and oversight to IT projects and products. Assigns project tasks, drives project schedules, product releases, and conveys results or updates to the appropriate parties. Develops and utilizes methods of tracking performance.
  • Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate changes to IT policies, standards, procedures, and efficiencies in order to meet objectives. Manages the performance, training, and evaluation of assigned staff. Maximizes department achievements by providing professional development. Ensures bank needs are met through prioritization and resource allocation. Supports budget forecasting, capital planning and invoicing.
  • Business Support - Directs programming, business analysis, or testing activities, including the determination of scope, time and cost estimates, and system impact within user requests. Facilitates system modifications within existing system architecture and assists with architectural changes as necessary. Elicits and refines business technology roadmaps, including setting priority and understanding cross team impacts.
  • Technical Expertise - Serves as a technical expert and strategic leader to senior management, associates, and business units. Ensures that team activities comply with all appropriate configuration, change controls, and security standards. Participates in business meetings and special projects to provide insight on end-user needs. Keeps abreast of industry trends. Identifies and holds accountable vendors in support of system updates and maintenance.

Qualifications

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering

Preferred Skills:

  • Minimum of 2 years of tech leadership
  • Agile mindset with Payment Technology experience in Faster payments and Trade Finance
  • Strong Banking/Payments Industry knowledge with experience delivering on large modernization/transformative efforts
  • Ability to influence the architecture and design
  • Ability to analyze and troubleshoot production issues
  • Outstanding Communication and presentation skills
  • Experience with TDD and CICD delivery
  • Experience in working with COTS and SaaS solutions
  • Experience with on prem distributed systems as well as Cloud technologies (AWS is a plus)
  • Hands-on Experience with Java/J2EE, Javascript frameworks, Restful Webservices, web applications, JSM, transactional databases, SQL/ NoSQL databases
  • Experience with enterprise integration services/solutions
  • Experience and exposure to API gateways
  • Experience building cloud enabled MicroServices and REST APIs
  • Implementation experience with SAAS/PAAS based solutions
  • Experience with regulatory guidelines (FFIEC, FDIC, etc) governing the financial industry
  • Experience building and maintaining large software platforms, client and employee enablement initiatives

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Qualifications:

Bachelor's Degree and 6 years of experience in Applications development, applications analysis or systems engineering OR High School Diploma or GED and 10 years of experience in Applications development, applications analysis or systems engineering

Preferred Skills:

  • Minimum of 2 years of tech leadership
  • Agile mindset with Payment Technology experience in Faster payments and Trade Finance
  • Strong Banking/Payments Industry knowledge with experience delivering on large modernization/transformative efforts
  • Ability to influence the architecture and design
  • Ability to analyze and troubleshoot production issues
  • Outstanding Communication and presentation skills
  • Experience with TDD and CICD delivery
  • Experience in working with COTS and SaaS solutions
  • Experience with on prem distributed systems as well as Cloud technologies (AWS is a plus)
  • Hands-on Experience with Java/J2EE, Javascript frameworks, Restful Webservices, web applications, JSM, transactional databases, SQL/ NoSQL databases
  • Experience with enterprise integration services/solutions
  • Experience and exposure to API gateways
  • Experience building cloud enabled MicroServices and REST APIs
  • Implementation experience with SAAS/PAAS based solutions
  • Experience with regulatory guidelines (FFIEC, FDIC, etc) governing the financial industry
  • Experience building and maintaining large software platforms, client and employee enablement initiatives

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Education:UNAVAILABLEEmployment Type: FULL_TIME

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