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Remote It Support Jobs in New York (NOW HIRING)

Pivotal Health

IT Support Specialist

Brooklyn, NY · Remote

$110K - $130K/yr

Deliver in-office, hands-on IT support and remote support for distributed employees * Manage incidents through full lifecycle: triage, troubleshooting, resolution, and documentation Networking ...

Inspiroz

School Technology Specialist - NYC

New York, NY · Remote

$50K - $75K/yr

Act as the liaison between on-site operations and the remote IT support team in India. * Communicate technical issues and requirements to the remote team accurately and clearly. * Provide detailed ...

Cyera

IT Support - US

Manhattan, NY · On-site +1

$90K - $100K/yr

THE OPPORTUNITY We're hiring an IT Support professional to join our global IT team in NYC. This is a generalist role - you'll work hands-on across identity, endpoint management, SaaS administration ...

Mondo

IT Support Specialist

Manhattan, NY · Remote

Job Title: IT Support Specialist Location-Type: NYC onsite Start Date Is: ASAP Duration: (contract ... Provide expert-level technical support for end-user workstations for remote and NYC-based employees ...

My IT Crew

Senior IT Support Engineer (Remote)

Brooklyn, NY · On-site +1

$85K - $100K/yr

This position is fully remote anywhere in the United States. Ready to get off the IT machine and ... We have an opening for a Senior IT Support Engineer to join our Service Delivery Team. Senior IT ...

Addison Group

Desktop Support Specialist

New York, NY · Remote

$25 - $30/hr

Partner with remote IT colleagues to resolve issues and support broader organizational initiatives. * Communicate clearly with nontechnical users and provide timely updates throughout the support ...

Alpaca

IT Operations Specialist

New York, NY · On-site +1

The IT Team is 100% distributed and remote. This role will report directly to the IT Support Lead. Things You Get To Do: * Be the "Go-to-Person- for IT helpdesk requests * Diagnose and provide ...

TLA Tech

Senior IT Administrator

New York, NY · Remote

$94K - $127K/yr

Proven experience as a senior or primary owner of corporate IT in a remote or distributed tech environment. * AI-driven operations: Practical habits around using AI tools to streamline support ...

Atlas Technica

Jr. Systems Engineer - Hybrid

Stamford, CT · On-site +1

$55K - $75K/yr

Provide onsite and remote IT support to client users. * Troubleshoot and resolve desktop, software, hardware, mobile device, and connectivity issues. * Use a ticketing system to document, manage, and ...

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All JobsIt Support JobsRemote It Support JobsRemote It Support Jobs in New York

Remote It Support information

See New York salary details

$15

$27

$40

How much do remote it support jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote it support in New York is $27.43, according to ZipRecruiter salary data. Most workers in this role earn between $22.60 and $31.01 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

Can I work remotely as a remote IT support?

Yes, remote IT support roles are common and often involve troubleshooting, remote desktop tools, and communication skills. Many companies offer remote positions that require technical knowledge, certifications, and the ability to work independently from home.

How much does remote IT support pay?

Remote IT support technicians typically earn between $40,000 and $70,000 annually, depending on experience, certifications, and the complexity of support provided. Entry-level roles may start around $35,000, while experienced professionals with certifications like CompTIA A+ or Network+ can earn higher salaries. Compensation can also vary based on the employer and geographic location of the company or client base, even for remote positions.

What is the best remote IT support job to work remotely?

Remote IT support jobs typically include roles such as help desk technician, technical support specialist, or remote support analyst. These positions often require strong troubleshooting skills, knowledge of remote management tools, and certifications like CompTIA A+ or Network+; they usually offer flexible schedules and can be performed from home with minimal on-site requirements.

What are the most commonly searched types of It Support jobs in New York?

The most popular types of It Support jobs in New York are:

What are popular job titles related to Remote It Support jobs in New York?

For Remote It Support jobs in New York, the most frequently searched job titles are:

What job categories do people searching Remote It Support jobs in New York look for?

The top searched job categories for Remote It Support jobs in New York are:

What cities in New York are hiring for Remote It Support jobs?

Cities in New York with the most Remote It Support job openings:

Remote It Support jobs near you
Infographic showing various Remote It Support job openings in New York as of August 2026, with employment types broken down into 80% Full Time, 7% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $57,046 per year, or $27.4 per hour.

Contractor Required-Mon and Wed--On going commitment-Urgent requirement

Inspiroz

Asbury Park, NJ • Remote

$23 - $31.50/hr

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Jon Description:

Key responsibilities for this work order include the following: 

  • Ticket handling, Printer fixing, Chromebook fixing and inventory. 

Technical support and problem resolution 

  • Take the lead in resolving technical issues that require on-site support. 
  • Conduct thorough troubleshooting to identify the root cause of problems. 
  • Act as the liaison between on-site operations and the remote IT support team overseas.
  • Communicate technical issues and requirements to the remote team accurately and clearly. 
  • Provide detailed information and documentation to facilitate remote troubleshooting and support. 
  • Works closely with the remote service desk team to resolve technical issues. 

Customer support and service 

  • Communicates updates, challenges, and tasks to the client in a clear and timely manner. 
  • Listens actively to client concerns and addresses them appropriately. 
  • Ensures client satisfaction by following up on issue resolution and providing necessary support. 
  • Takes personal interest in the quality of work and meeting customer needs. 
  • Demonstrates professionalism and clarity in written communication, ensuring accuracy and attention to detail in all email interactions. 

Requirements

-Need to be on-site 2 days a week . Most likely Tuesday and Thursdays

-Have your own transportation

-Will require background check clearance post selection as it is a client pre-requisite

Apply