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Associate It Support Jobs in New York (NOW HIRING)

IT Support Specialist

New York, NY · On-site

$65K - $75K/yr

Steven Winter Associates, Inc. (SWA) is seeking an IT Support Specialist to provide day-to-day technical support to employees in our New York City office. In addition to supporting our NYC team, this ...

IT Support Specialist

New York, NY · On-site

$65K - $75K/yr

Steven Winter Associates, Inc. (SWA) is seeking an IT Support Specialist to provide day-to-day technical support to employees in our New York City office. In addition to supporting our NYC team, this ...

IT Support Lead

New York, NY · On-site

$90K - $130K/yr

About the Role Rho is hiring an IT Support Lead to own the technology backbone that keeps our New York City office and distributed team running. You'll be the go-to person for employee IT support, ...

Our products are designed to support wellness, sustainability, and better snacking choices-helping ... Associate's degree in information technology, Computer Science, or related field preferred.

Norgate Technology is seeking an IT Support Analyst to join their team. The role involves managing applications, liaising with consultants, aiding in database management, and providing technical ...

... Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience) • 2+ years of hands-on IT support experience • Working knowledge of: o ...

IT Support Leader

Mount Kisco, NY · On-site

$80K - $82K/yr

The IT Support Manager will be responsible for growing the IT Support team members' skills and ... An Associate's degree in Information Technology is required. Other experience and/or education may ...

IT Support Technician

Melville, NY · On-site

$24 - $34/hr

Associate degree or higher and some prior IT experience working in IT support, helpdesk or similar role with computer networks and/or systems maintenance. * Knowledge of PC software and systems ...

About the Role We're looking for a Manager, IT Support to lead our Americas support team. IT Support is the front door for every employee technology need at Anthropic: our Claude-backed support ...

The IT Support Staff assists residents in accessing and utilizing NYCHA's digital resources and ... COMMUNITY ASSOCIATE - 56057 Qualifications Qualification Requirements 1. High school graduation or ...

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The IT Support is responsible for providing technical support and maintaining the technology infrastructure for the Zakat Foundation of America (ZFA) New Jersey Office and the Yusuf Islahi Center.

IT Support Technician

Melville, NY · On-site

$24 - $34/hr

Associate degree or higher and some prior IT experience working in IT support, helpdesk or similar role with computer networks and/or systems maintenance. * Knowledge of PC software and systems ...

The IT Support Staff assists residents in accessing and utilizing NYCHA's digital resources and ... COMMUNITY ASSOCIATE - 56057 Qualifications Qualification Requirements 1. High school graduation or ...

Manager, IT Support

New York, NY · On-site

$230K - $265K/yr

About the Role We're looking for a Manager, IT Support to lead our Americas support team. IT Support is the front door for every employee technology need at Anthropic: our Claude-backed support ...

RIT Solutions, Inc. is seeking an IT Support contractor who will serve as the primary provider of IT support to users throughout their global enterprise. This role involves exposure to multiple IT ...

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Associate It Support information

See New York salary details

$11

$21

$31

How much do associate it support jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for associate it support in New York is $21.41, according to ZipRecruiter salary data. Most workers in this role earn between $17.88 and $23.12 per hour, depending on experience, location, and employer.

What is an associate IT support?

Associate IT Support roles are entry-level positions responsible for assisting with basic technical issues, troubleshooting hardware and software problems, and providing support to end-users within an organization. They often handle tasks like resetting passwords, installing software, setting up workstations, and responding to IT help desk tickets. These roles serve as a starting point for a career in information technology, offering valuable experience and exposure to a wide range of IT systems and processes.

What are the key skills and qualifications needed to thrive as an associate IT support, and why are they important?

To thrive as an Associate IT Support, a solid understanding of computer hardware, operating systems, networking basics, and troubleshooting techniques is essential, often supported by a relevant degree or certification like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and common enterprise software is typically required. Strong problem-solving abilities, clear communication, and patience are crucial soft skills for assisting users and resolving issues efficiently. These skills ensure timely technical support, minimize downtime, and help maintain smooth IT operations within an organization.

What are some common challenges faced by associate IT support professionals, and how can they effectively address them?

Associate IT Support professionals often encounter challenges such as troubleshooting a wide range of technical issues under time pressure and managing multiple support requests simultaneously. Effective communication is key, as they must clearly explain solutions to users with varying levels of technical knowledge. Staying organized, prioritizing tickets, and continuously updating their technical skills can help them overcome these challenges. Collaborating closely with other IT team members and utilizing knowledge bases or documentation also contributes to quicker problem resolution.

What is the difference between Associate It Support vs Help Desk Technician?

AspectAssociate It SupportHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI-SCA
Work EnvironmentCorporate, SMBs, IT departmentsHelp desks, IT support centers, customer service
Job ResponsibilitiesBasic troubleshooting, hardware/software support, user assistanceResponding to user issues, ticket management, troubleshooting

Associate It Support and Help Desk Technician roles often overlap in certifications and work environments. Both provide technical support, but Associate It Support may involve more proactive hardware and network tasks, while Help Desk Technicians focus on user issue resolution and ticket handling. Understanding these differences helps job seekers target the right roles in IT support.

How to get an entry-level associate IT support job?

To secure an entry-level associate IT support position, candidates should obtain relevant certifications such as CompTIA A+, develop basic technical skills, and gain hands-on experience through internships or personal projects. Strong communication skills and familiarity with common tools like ticketing systems and remote support software are also beneficial.

What are the most commonly searched types of It Support jobs in New York?

The most popular types of It Support jobs in New York are:

What are popular job titles related to Associate It Support jobs in New York?

For Associate It Support jobs in New York, the most frequently searched job titles are:

What cities in New York are hiring for Associate It Support jobs?

Cities in New York with the most Associate It Support job openings:

Infographic showing various Associate It Support job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $44,526 per year, or $21.4 per hour.

$18 - $30/hr

Part-time

Re-posted 6 days ago


Job description

Join CMIT Solutions of Hartford & Stamford as a Part Time IT Support Associate and embark on an exciting journey to enhance your IT expertise. This role offers you the unique opportunity to work from the comfort of your home, allowing for a flexible schedule that empowers you to balance your professional and personal life. With a pay rate ranging from $18 to $30 per hour, this position is ideal for IT professionals looking to upskill or those looking to transition into the tech field. You'll be part of a collaborative vibrant team that values problem-solving and customer-centricity, enabling you to grow and develop your skills in a supportive environment. Don't miss the chance to work in a dynamic culture based in Stamford, CT, that prioritizes high performance and innovation.
Take the first step towards a fulfilling career in IT today!
A little about us
CMIT Solutions of Stamford: At the heart of our work culture is a strong commitment to collaboration. We believe that success is built through teamwork, mutual support, and a shared vision. As a forward-thinking company focused on long-term growth, we're constantly seeking innovative ways to improve and evolve. Our detail-oriented and organized approach ensures that every project is thoughtfully planned and flawlessly executed. This structure enables us to work efficiently, deliver exceptional results, and consistently exceed expectations. When you join our team, you become part of a welcoming, inclusive community where your contributions are truly valued, and your personal and professional growth is actively supported. We take pride in fostering a positive environment where everyone feels respected, appreciated, and empowered to thrive. We are looking for a curious, motivated, and tech-savvy individual who thrives in a self-paced environment and is excited to learn, research, connect with others, and help drive business growth using AI and digital tools.
What it's like to be An IT Support Associate at IT Support Associate
As a IT Support Associate at CMIT Solutions of Hartford & Stamford, your day begins with an engaging 8am team meeting that sets the stage for the day. You'll collaborate with skilled colleagues to tackle our clients' IT challenges and positioning yourself as their trusted hero. This role offers the chance to deepen your knowledge of emerging technologies while managing your tasks through diligent ticket updates-an essential part of our commitment to excellence. With the flexibility to work from home or visit client sites, you can maintain a healthy work-life balance.
Each day presents exciting opportunities to solve complex problems, enhancing both your skills and the success of our clients. Join us and thrive in a customer-centric, energetic work culture that values collaboration and innovation.
Requirements for this IT Support Associate job
To excel as a technical specialist at CMIT Solutions of Hartford & Stamford, a diverse set of technical skills is essential. Proficiency in Windows 10 and Windows 11, as well as MACOS, ensures you can navigate various operating systems effectively. Familiarity with M365 enhances your ability to support cloud technologies and streamline client communications.
A basic understanding of networking and server concepts is crucial for resolving connectivity issues and managing infrastructure efficiently. Competence in equipment installation and wire management plays a significant role in maintaining a well-organized IT area. Additionally, cabling skills such as ethernet terminations are vital for ensuring reliable network performance.
Your ability to leverage these tools and techniques will be key to addressing IT challenges and delivering exceptional service to our clients. Join us to apply your skills in a dynamic environment that values innovation and collaboration.
Knowledge and skills required for the position are:
  • Windows 10
  • Windows 11
  • MACOS
  • Microsoft 365
  • Cloud technologies
  • networking concepts
  • equipment installation
  • Co-Pilot or ChatGPT
Get started with our team!
We believe in taking care of our team, both on and off the job. That's why we offer a mobile-friendly application process - because we know your time is valuable. If you're ready to take your management skills to the next level and join a team that values hard work and good times, complete our application today!
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