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Remote It Support Jobs in Alabama (NOW HIRING)

Lead architecture reviews and support key technical decisions. * Ensure solutions are scalable ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Application Architect (IT)

Hoover, AL ยท On-site +1

$70K - $140K/yr

Lead architecture reviews and support key technical decisions. * Ensure solutions are scalable ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

MGT is a leading provider of technology and advisory solutions serving state, local, and education ... Collaborate with Solution Architects, Engineering, Sales Support, Renewals Support, Professional ...

In parallel, design the Operations support model (DevOps, Platform, and IT support structure ... Remote work and more! About STC Health: STChealth, founded in 1988, is dedicated to eradicating ...

In parallel, design the Operations support model (DevOps, Platform, and IT support structure ... Remote work and more! About STC Health: STChealth, founded in 1988, is dedicated to eradicating ...

Lead and support change management efforts for IT system implementations, upgrades, and process ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

... IT, strategic sourcing, facilities, finance, and other business functions to support cross ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

Showing results 21-40

Remote It Support information

See Alabama salary details

$12

$22

$33

How much do remote it support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for remote it support in Alabama is $22.72, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.72 per hour, depending on experience, location, and employer.

What is a remote IT support specialist?

A Remote IT Support specialist is a professional who provides technical assistance and troubleshooting services to clients or employees over the internet or phone, rather than in person. They help resolve software, hardware, network, and other IT-related issues remotely by using tools that allow them to access computers and systems from afar. This role is essential for businesses with distributed teams or customers, ensuring that technical problems are addressed quickly and efficiently without the need for on-site visits.

What is the difference between Remote It Support vs Remote Network Technician?

AspectRemote It SupportRemote Network Technician
CertificationsCompTIA A+, Microsoft Certified, Network+Cisco CCNA, CompTIA Network+
Work EnvironmentHelp desk, troubleshooting end-user issues, remote supportNetwork infrastructure, configuring routers/switches, remote network monitoring
Industry UsageIT service providers, tech support companies, internal IT teamsTelecommunications, enterprise networks, data centers

Remote It Support and Remote Network Technician roles share certifications like CompTIA A+ and Network+, but differ mainly in focus. Remote It Support handles end-user issues and software troubleshooting, while Remote Network Technicians focus on network infrastructure and hardware. Both roles are vital in IT, often working remotely for tech companies or internal IT departments, but they serve different technical needs within organizations.

What are some common challenges faced by remote IT support specialists and how can they be addressed?

Remote IT Support specialists often face challenges such as troubleshooting issues without physical access to devices, communicating complex technical concepts clearly to users, and managing multiple support tickets simultaneously. To overcome these, it's important to utilize reliable remote access tools, maintain clear and empathetic communication with clients, and develop strong organizational skills for effective ticket management. Proactively documenting solutions and collaborating with other IT team members can also help streamline support and reduce recurring issues.

What are the key skills and qualifications needed to thrive as a remote IT support professional?

To thrive as a Remote IT Support professional, you need strong troubleshooting abilities, a solid understanding of operating systems and networking, and often a relevant certification such as CompTIA A+ or Microsoft Certified IT Professional. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is typically required. Excellent communication, patience, and problem-solving skills set standout professionals apart in this role. These skills ensure efficient resolution of technical issues, high customer satisfaction, and the maintenance of secure and reliable IT systems.
What are the most commonly searched types of It Support jobs in Alabama? The most popular types of It Support jobs in Alabama are:
What are popular job titles related to Remote It Support jobs in Alabama? For Remote It Support jobs in Alabama, the most frequently searched job titles are:
What job categories do people searching Remote It Support jobs in Alabama look for? The top searched job categories for Remote It Support jobs in Alabama are:
What cities in Alabama are hiring for Remote It Support jobs? Cities in Alabama with the most Remote It Support job openings:
Infographic showing various Remote It Support job openings in Alabama as of August 2026, with employment types broken down into 80% Full Time, 10% Part Time, and 10% Contract. Highlights an 100% Remote job distribution, with an average salary of $47,261 per year, or $22.7 per hour.

Lead IT Specialist (INFOSEC)

Bureau of the Fiscal Service

Birmingham, AL โ€ข On-site, Remote

$106K - $158K/yr

Full-time

Medical, Retirement, PTO

Posted 11 days ago


Job description

Summary
This position is located at Bureau of the Fiscal Service, Infrastructure Management Division. As an Lead IT Specialist (INFOSEC), you will analyze develop, test for quality assurance, configure implement, integrate and manage networked systems used for the transmission of information in voice, data, and video formats as specifically related to Perimeter Security.
Learn more about this agency
Duties
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To be considered for this position, you must complete all required steps in the application process.
You must complete this announcement first. At the end of this questionnaire, there is an exclusive link to the Phase 2 announcement. You must click on that link to complete and submit the required Work Sample assessment.
To complete the full application process, you must submit applications under both announcements. Both announcements must show Application Submitted for your application to be complete. You will only receive status updates under the first announcement.
Additional guidance for completing Phase 2 will be provided in the Phase 2 announcement. Phase 2 is expected to take at least one hour to complete.
Failure to complete and submit both announcements will result in an incomplete application and no further consideration.
As an Lead IT Specialist (INFOSEC), you will:
  • Serve as a Fiscal Service and Treasury Lead IT Specialist working on the Bureau's IT communications infrastructure and Treasury wide Trusted Internet Connection infrastructure respectively.
  • Ensure the interoperability and interconnectivity to and from perimeter security communication hardware and equipment components and that maximum capability is being achieved at minimum cost.
  • Evaluate perimeter security equipment against desired standards for reliability and efficiency.
  • Conduct feasibility studies preliminary to application system changes, or proposed changes in perimeter security equipment to meet special requirements, by evaluating the benefits of various equipment configurations.
  • Maintain a knowledge of network and TIC related security policies and guidelines. Reviews policies and procedures and recommends changes to optimize or improve security and utilization of present systems.

Requirements
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Conditions of employment
  • All newly appointed employees to the competitive (or excepted) service are subject to a probationary (or trial) period. During this time, your performance, conduct, and suitability for continued employment will be evaluated. You will not automatically convert to permanent status at the end of the probationary (or trial) period. Your supervisor must affirmatively determine that continued employment is in the best interest of the Federal service. If no certification is made before the probationary (or trial) period ends, your appointment will be terminated. You are encouraged to actively engage with your supervisor, seek feedback, and understand role expectations. Additional guidance and support will be provided during onboarding.
  • Must successfully complete a background investigation. Periodic reinvestigation is required no later than five years after selection and at least every succeeding five years.
  • Obtain and use a Government-issued charge card for business-related travel.
  • This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information about individual rights, Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov).

Key Requirements:
  1. Please refer to "Conditions of Employment."
  2. Click "Print Preview" to review the entire announcement before applying.
  3. Must be U.S. Citizen or U.S. National

Qualifications
You must meet the following requirements within 30 days of the closing date of this announcement.
The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your rรฉsumรฉ.
Specialized Experience for the GS-13, you must have one year (full 52 weeks) of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. Specialized experience for this position is defined as:Experience performing IT work that involves planning, leading, or developing assignments, and directing or leading administrative and technical IT projects and programs in order to support technologies, operations, applications, and activities within the Branch.
For the GS-13, examples of such experience could include:
- Experience leading a team for IT related projects OR
- Experience in the technical planning, engineering, deployment, and support of IT systems; OR
- Experience as an administrator of IT systems or devices such as networking devices, servers, DNS (Domain Names System), MTA (Mail Transfer Agent), and Proxy Service; OR
- Providing liaison, recommendations and technical information between an organization and customers
In addition to meeting specialized experience, individuals must meet proficiency levels in each of the following IT competencies: Attention to Detail, Customer Service, Decision Making, Information Management, Interpersonal Skills, Oral Communication, Problem Solving, Teamwork, Technical Competence
A Work Sample will be used to determine if you meet the required proficiency levels. A Work Sample/narrative assessment will be used to determine whether you meet the required competency proficiency levels. To complete the Work Sample, you must use the exclusive link provided at the end of this announcement's questionnaire to access Phase 2.
For the required proficiency levels and competency definitions, please see the following link: Competency-Based Qualification Standard for the Information Technology Management Series, 2210
If you are a displaced or surplus Federal employee eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), achieve a well-qualified score of 85or higher to receive priority consideration
In addition to the above requirements, you must meet the following time-in-grade requirement, if applicable:
For the GS-13, you must have been at the GS-12 level for 52 weeks.
Education
Additional information
  • During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact on your application for this announcement, nor does it guarantee further consideration for additional positions. This job opportunity announcement may be used to fill additional vacancies.
  • Factors such as cost effectiveness, labor market conditions and difficulties in filling the position will be reviewed in determining if payment of relocation expenses is in the best interest of the Government.
  • We may select from this announcement or any other source to fill one or more vacancies.
  • This is a non-bargaining unit position.
  • This position is a critical sensitive position.
  • We offer opportunities for telework.
  • We offer opportunities for flexible work schedules.

Our comprehensive benefits are very generous. Our benefits package includes:
  • Challenging work, opportunities for advancement, competitive salaries, bonuses and incentive awards.
  • Eleven paid holidays, 13 days of sick leave, and 13 to 26 days of vacation time each year.
  • Access to insurance programs that may be continued after you retire.
  • A wide choice of health insurance plans, coverage for pre-existing conditions, and no waiting periods. We pay a substantial amount (up to 75%) of the health insurance premiums.
  • A retirement program which includes employer-matching contributions.

TCSC provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.