ZipRecruiter

Log In

2

Remote It Support Technician Trainee Jobs in Rochester, MN

Talkiatry

Remote Therapist - Minnesota

Rochester, MN · Remote

Minimal administrative burden in a fully remote environment * Clear expectations around caseload ... Licensing support with upfront coverage of costs * Technology package provided Our history ...

Enara Health

Remote Nutrition Specialist

Rochester, MN · Remote

$26 - $36/hr

Strong proficiency and experience with medical technology including EMR and mobile apps ... We may use artificial intelligence (AI) tools to support parts of the hiring process, such as ...

Enara Health

Remote Exercise Specialist

Rochester, MN · On-site +1

$22 - $31/hr

... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ... If you would like more information about how your data is processed, please contact us.

Enara Health

Remote Exercise Specialist

Rochester, MN · Remote

$22 - $31/hr

... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ... If you would like more information about how your data is processed, please contact us.

Enara Health

Remote Exercise Specialist

Rochester, MN · Remote

$22 - $31/hr

... support parts of the hiring process, such as reviewing applications, analyzing resumes, or ... If you would like more information about how your data is processed, please contact us. apply for ...

Dutch

Virtual Care Veterinarian (Remote)

Rochester, MN · Remote

$50 - $80/hr

Backed by leading investors, Dutch has the stability and resources to support our doctors in ... If you would like more information about how your data is processed, please contact us. apply for ...

previous pagenext page

Showing results 21-40

All JobsIt Support Technician JobsRemote It Support Technician Trainee JobsRemote It Support Technician Trainee Jobs in Rochester, MN

Remote It Support Technician Trainee information

See Rochester, MN salary details

$26.9K

$38.6K

$58.4K

How much do remote it support technician trainee jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote it support technician trainee in Rochester, MN is $38,594.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,500.00 and $42,700.00 per year, depending on experience, location, and employer.

What are some typical challenges remote IT support technician trainees face when starting out, and how can they overcome them?

Remote IT Support Technician Trainees often face challenges such as learning to troubleshoot issues without physical access to devices, adapting to a variety of remote support tools, and communicating clearly with users who may not be tech-savvy. To overcome these, it's important to develop strong problem-solving skills, become proficient in remote desktop and diagnostic tools, and practice clear, patient communication. Many trainees find that building a checklist for common issues and shadowing experienced technicians helps accelerate their learning and confidence.

What is a remote IT support technician trainee?

Remote IT Support Technician Trainees are entry-level professionals who assist organizations with technical support tasks from a remote location. They help users troubleshoot hardware and software issues, set up devices, and resolve connectivity problems, all while learning and gaining experience under supervision. Trainees typically handle basic support tickets, escalate complex problems to senior technicians, and may receive on-the-job training in IT systems, customer service, and remote troubleshooting tools. This role is ideal for those starting a career in IT, as it provides essential hands-on experience and foundational knowledge.

What is the difference between Remote It Support Technician Trainee vs Remote Help Desk Technician?

AspectRemote It Support Technician TraineeRemote Help Desk Technician
CertificationsEntry-level, often no certifications required or basic certificationsBasic certifications like CompTIA A+ preferred
Work EnvironmentTraining environment, supervised, learning-focusedCustomer support, troubleshooting, more independent
Job ResponsibilitiesAssisting with basic tech issues, learning proceduresResolving common user issues, remote support tasks

The Remote It Support Technician Trainee is an entry-level role focused on training and skill development, often supervised. In contrast, the Remote Help Desk Technician handles customer issues more independently, requiring some prior knowledge or certifications. Both roles are essential in IT support, but the trainee position emphasizes learning and growth.

What are the key skills and qualifications needed to thrive as a remote IT support technician trainee?

To thrive as a Remote IT Support Technician Trainee, you need foundational knowledge of computer hardware, operating systems, and troubleshooting, often supported by a relevant associate degree or IT certifications like CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and basic networking concepts is typically required. Strong communication, patience, and problem-solving skills set exceptional candidates apart in this client-facing role. These skills are crucial for efficiently resolving technical issues, ensuring user satisfaction, and supporting seamless IT operations from a distance.
What are popular job titles related to Remote It Support Technician Trainee jobs in Rochester, MN? For Remote It Support Technician Trainee jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote It Support Technician Trainee jobs in Rochester, MN look for? The top searched job categories for Remote It Support Technician Trainee jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote It Support Technician Trainee jobs? Cities near Rochester, MN with the most Remote It Support Technician Trainee job openings:
Remote It Support Technician Trainee jobs near you
Infographic showing various Remote It Support Technician Trainee job openings in Rochester, MN as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,594 per year, or $18.6 per hour.

Remote Customer Service Representative

Liveops

Rochester, MN • Remote

$20/hr

Contractor

Re-posted 27 days ago

Job description

Tax Software Support – Independent Contractor

Location: Remote (US-Based)

Apply today to join the 1/5/26 certification class and lock in your spot for tax season success. Liveops is contracting seasonal Product Support Agents to provide remote support for a leading tax software program. This opportunity is ideal for independent contractors who want to deliver empathetic, tech-enabled service during peak season.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide support services.
  • Set your own schedule.
  • Provide a distraction-free home office.
  • Provide your own home office equipment.
  • Handle customer calls, assess needs, and solve problems.
Requirements
  • Experience taking inbound and outbound calls.
  • Computer skills, including navigating multiple systems and documenting call notes.
  • Strong communication skills and the ability to connect with diverse individuals.
  • Ability to sit for long periods.
  • Patience and empathy.
  • Ability to provide services pursuant to your contract independently.
Preferred Qualifications
  • Available to provide services on April 14 and 15.
  • Comfortable using video chat and screen-sharing tools.
  • Adaptable to changing procedures and tech challenges.
  • Experience with inbound/outbound customer support; call center experience is a plus.
Hours
  • Choose your own schedule by self-scheduling 30-minute blocks or commits.
  • Hours of Operation (Jan–Apr): 7 days/week, 8:00 AM – 12:00 AM ET.
  • Client seeks agents who can support a minimum of 80 commits/month (Jan–Apr), with 10+ commits on April 14 and 12+ commits on April 15.
Compensation
  • Submit invoices and receive payment for completed services pursuant to contract.
  • Invoice $0.34 per minute of talk time for providing services January–April.
  • Agents new to the program may be eligible for a $200 incentive for meeting client metrics through Tax Day.
  • Additional performance-based pay may be announced during the season.
  • ICs are responsible for their own taxes and expenses.
  • Earn up to $20/hour; earnings vary and are not guaranteed.
Computer Requirements
  • CPU: Intel i5/i7/i9 (8th Gen+) or AMD Ryzen 5/7/9 (2nd Gen+).
  • Internet: Wired connection required (Wi-Fi and Satellite not permitted); minimum 20 Mbps download and 5 Mbps upload.
  • OS: Windows 11 (64-bit); Macs, Chromebooks, and Tablets are not compatible.
  • Equipment: Dual monitors required (1920×1080), USB headset required, webcam required.
  • Review the Liveops Mobile Device and Security Requirements
Application and Certification Process
  • Complete an application and pass a background check.
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete program-specific certifications.
Background Check

For a limited time, it’s only $20. Background check requires a non-refundable fee paid to the vendor. View background requirements

Important Notes
  • Client-required certification is approximately 3 weeks with self-paced eLearning and live classroom sessions.
  • Certification sessions are normally scheduled between 10:00 AM ET and 8:00 PM ET, but actual session times and lengths will vary.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

Liveops logo

About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

View All Liveops Jobs

Apply