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Remote It Support Level 1 Jobs in Edmond, OK (NOW HIRING)

Varsity Tutors

CFA - Level 1 Tutor

Oklahoma City, OK · Remote

$40/hr

Our AI-powered Tutor Copilot enhances your sessions with real-time instructional support, lesson ... advanced technology, AI, and the latest in learning science to create personalized learning ...

Zantech

Program Manager (Remote)

Oklahoma City, OK · Remote

... Information Technology Support Services project for a Remote role, with a 5% to 20% Travel ... IAW DoDD 8140.01/DoDM 8140.03/AR 25-2) * AT Level I Awareness Training (within 30 calendar days of ...

Zantech

Data Analyst (Remote)

Oklahoma City, OK · Remote

... Information Technology Support Services project for a Remote role, with a 5% to 20% Travel ... IAW DoDD 8140.01/DoDM 8140.03/AR 25-2) * AT Level I Awareness Training (within 30 calendar days of ...

EDB

Senior IT Infrastructure Engineer

Oklahoma City, OK · Remote

$100.80K - $137.10K/yr

Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast ... This role is 100% remote for candidates based in EST or CST only We are looking for a confident ...

EDB

IT Infrastructure Engineer II

Oklahoma City, OK · Remote

$99.90K - $131K/yr

Serving more than 1,500 customers globally and as the leading contributor to the vibrant and fast ... This role is 100% remote for candidates based in EST or CST only We are looking for a confident ...

GovCIO

Chief Solutions Architect

Oklahoma City, OK · Remote

$125K - $199.26K/yr

United States Suitability/Public Trust Fully remote Information Technology Overview GovCIO is ... Minimum 8 years' experience in one or more architecture domains (e.g., business architecture ...

Zantech

Program Manager

Oklahoma City, OK · On-site +1

... Information Technology Support Services project for a Remote role, with a 5% to 20% Travel ... IAW DoDD 8140.01/DoDM 8140.03/AR 25-2) * AT Level I Awareness Training (within 30 calendar days of ...

Zantech

Program Manager

Oklahoma City, OK · Remote

... Information Technology Support Services project for a Remote role, with a 5% to 20% Travel ... IAW DoDD 8140.01/DoDM 8140.03/AR 25-2) * AT Level I Awareness Training (within 30 calendar days of ...

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Remote It Support Level 1 information

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$12

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$33

How much do remote it support level 1 jobs pay per hour?

As of May 27, 2026, the average hourly pay for remote it support level 1 in Edmond, OK is $22.65, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $25.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote IT Support Level 1, and why are they important?

To thrive as a Remote IT Support Level 1, you need a solid understanding of computer hardware, software troubleshooting, and basic networking concepts, often supported by a relevant certification like CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and common operating systems such as Windows and macOS is typically required. Strong communication, patience, and problem-solving skills help you effectively assist users with varying technical abilities. These skills are crucial for delivering prompt, accurate support and maintaining user productivity in remote environments.

What are some common challenges faced by Remote IT Support Level 1 professionals, and how can they be addressed?

Remote IT Support Level 1 professionals often encounter challenges such as troubleshooting issues without physical access to devices, managing multiple support requests simultaneously, and communicating technical solutions to users with varying levels of technical knowledge. These challenges can be addressed by utilizing robust remote access tools, maintaining strong time management skills, and developing clear, patient communication techniques. Additionally, building a solid knowledge base of common issues and solutions can help streamline support and improve user satisfaction.

What are Remote IT Support Level 1 jobs?

Remote IT Support Level 1 jobs involve providing basic technical assistance and troubleshooting services to users over the phone, email, or chat. Professionals in this role typically handle issues like password resets, software installation, connectivity problems, and simple hardware support. They act as the first point of contact for IT-related issues and may escalate more complex problems to higher-level support teams. These jobs are often fully remote, allowing technicians to assist users from anywhere.

What is the difference between Remote It Support Level 1 vs Remote Help Desk Technician?

AspectRemote It Support Level 1Remote Help Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, HDI Support Center Analyst
Work EnvironmentHelp desk, technical support, troubleshootingCustomer support, troubleshooting, issue resolution
Industry UsageIT services, tech companies, MSPsIT support, customer service, tech companies

Remote It Support Level 1 and Remote Help Desk Technician roles often overlap in certifications and work environments, focusing on troubleshooting and customer support. However, the Help Desk Technician may have a broader customer service focus, while Level 1 emphasizes technical issue resolution. Both roles are essential in IT support structures and are frequently used interchangeably depending on company terminology.

What are popular job titles related to Remote It Support Level 1 jobs in Edmond, OK? For Remote It Support Level 1 jobs in Edmond, OK, the most frequently searched job titles are:
What job categories do people searching Remote It Support Level 1 jobs in Edmond, OK look for? The top searched job categories for Remote It Support Level 1 jobs in Edmond, OK are:
Remote It Support Level 1 jobs near you

Remote IT Service Desk Specialist

Cayuse Holdings

Oklahoma City, OK • Remote

$19.50 - $20.50/hr

Full-time

Medical, Retirement

Posted 26 days ago

Job description

A leading IT service provider is looking for a Service Desk Agent to join their remote team. This role involves providing high-quality customer service and technical support for various technology issues. Candidates should have a high school diploma, relevant experience in customer support, and strong communication skills.

The position includes a pay range of $19.50 - $20.50/hr with benefits like medical insurance and a 401(k) plan. #J-18808-Ljbffr

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