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Remote It Helpdesk Jobs in Rosenberg, TX (NOW HIRING)

WNS Global Services

Senior Developer - IT

Houston, TX · On-site +1

$120K - $135K/yr

... help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our ... Bachelor's degree in computer science engineering, mathematics, information technology, Business ...

New

Crowe LLP

Technology Advisory Senior Manager

Houston, TX · On-site +1

$152K - $251K/yr

This role focuses on technology strategy, IT transformation, private equity advisory, and executive ... Hybrid or Remote work arrangement * 25-50% travel required We expect the candidate to uphold Crowe ...

Danaher

Pricing Manager - Remote

Houston, TX · On-site +1

... IT, and commercial stakeholders to identify and prioritize CPQ enhancements. * Lead, coach, and ... We partner with customers across the globe to help them solve their most complex challenges ...

Naztec International Group

Office Manager

Houston, TX · Remote

We are passionate about helping organizations achieve operational excellence while fostering a ... remote employees. * Collaborate with HR, Finance, IT, and Operations teams to improve business ...

Sonoma Consulting Inc.

Remote DevOps Engineer

Houston, TX · Remote

$50.25 - $69/hr

Company Description Sonoma Consulting is one of the fastest growing Global IT Consulting and ... Travel: onsite in Houston for week 1 - remaining weeks would be remote. Qualifications Requirements ...

Medix

Remote Call Center Representative

Pearland, TX · On-site +1

$15 - $16.80/hr

This opportunity is ideal for candidates who enjoy helping others, have healthcare customer service ... Hiring Process * Internet speed verification * IT hardware questionnaire completion * Two ...

Deloitte

Manager - ServiceNow

Houston, TX · On-site +1

... Information Technology #CyberServiceNow For individuals assigned and/or hired to work in Remote ... Join our team to deliver powerful solutions to help our clients navigate the ever-changing threat ...

vivi.io

Sales Development Representative

Houston, TX · Remote

We help IT help teachers help students with classroom technology that enhances collaboration ... This role is 100% remote, but we are looking for an individual in the Eastern/Central Time Zones.

vivi.io

Sales Development Representative

Houston, TX · Remote

We help IT help teachers help students with classroom technology that enhances collaboration ... This role is 100% remote, but we are looking for an individual in the Eastern/Central Time Zones.

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How much do remote it helpdesk jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote it helpdesk in Rosenberg, TX is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote IT helpdesk professionals and how can they be managed?

Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.

What is a remote IT helpdesk?

A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.

What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?

AspectRemote It HelpdeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingCustomer support, remote diagnostics, software/hardware issues
Industry UsageIT service providers, corporate IT departmentsIT support companies, tech vendors
Search IntentRemote IT Helpdesk vs Technical SupportRemote Technical Support vs Helpdesk

Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.

What are the key skills and qualifications needed to thrive as a remote IT helpdesk professional?

To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.
What are popular job titles related to Remote It Helpdesk jobs in Rosenberg, TX? For Remote It Helpdesk jobs in Rosenberg, TX, the most frequently searched job titles are:
What job categories do people searching Remote It Helpdesk jobs in Rosenberg, TX look for? The top searched job categories for Remote It Helpdesk jobs in Rosenberg, TX are:
What cities near Rosenberg, TX are hiring for Remote It Helpdesk jobs? Cities near Rosenberg, TX with the most Remote It Helpdesk job openings:
Remote It Helpdesk jobs near you
Infographic showing various Remote It Helpdesk job openings in Rosenberg, TX as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution, with an average salary of $42,967 per year, or $20.7 per hour.

Senior Developer - IT

WNS Global Services

Houston, TX • On-site, Remote

$120K - $135K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Company Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS' core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Job Description
Position Summary
Seeking a senior-level SQL Server and ETL developer with deep expertise in SQL Server 2022/2025, advanced T-SQL, SSIS, data integration, and analytics. The role owns client data onboarding, master data management, ETL development, production support, and data quality. Candidates with practical AI skills to automate data ingestion, validation, monitoring, and accelerate data analysis and insight generation will be highly preferred.
Detailed Responsibilities
  • Lead client onboarding and implementation projects.
  • Design, develop, maintain and support SSIS packages.
  • Manage daily, weekly, monthly, quarterly and ad hoc data loads.
  • Receive, validate, transform and reconcile client source files.
  • Support master data integration and maintenance activities.
  • Investigate and resolve data load failures, mapping issues, and data quality concerns.
  • Develop SQL-based reports, extracts, and analytical datasets.
  • Support Power BI and Tableau reporting initiatives.
  • Create monitoring and operational support processes.
  • Participate in production deployments, implementation activities, and after-hours support as required.

Qualifications
Required Qualifications
  • 6+ years Microsoft SQL Server experience, particularly with Microsoft SQL Server 2019 or later
  • 5+ years hands-on SSIS development.
  • Advanced T-SQL skills including stored procedures, views, functions, reconciliation and data analysis.
  • Experience supporting enterprise ETL and operational data environments.
  • Strong problem-solving, communication, documentation and analytical skills.
  • Must be authorized to work in the United States on a full-time basis for any employer
  • Bachelor's degree in computer science engineering, mathematics, information technology, Business Administration required Or master's degree in computer science, computer application or Business Administration required

Technology Stack (must-have)
  • SQL Server 2022/2025
  • SSIS
  • Power BI / Tableau
  • SSRS/SSAS (nice-to-have)
  • On-Prem Microsoft Data Platform

Preferred Qualifications
  • Healthcare, payer, claims, eligibility, provider or membership data experience.
  • Power BI and Tableau experience.
  • Advanced T-SQL and SSIS experience.
  • Data warehouse and master data management concepts.

AI & Innovation
  • Current AI usage: data summarization, intelligent fax processing, automated task creation, software development productivity.
  • Drive expansion of AI-enabled data operations.
  • Identify ETL automation opportunities.
  • Implement AI-assisted validation, reconciliation, monitoring, onboarding and analytics.
  • Leverage Microsoft Copilot, GitHub Copilot, Cursor AI, Claude AI, ChatGPT/OpenAI and related platforms.

AI & Automation Expectations
  • Recommend measurable AI initiatives.
  • Reduce manual effort through automation.
  • Accelerate analytics and business insight generation.
  • Improve data quality and operational efficiency using AI-assisted workflows.

Additional Information
Compensation Disclosure
The base salary range for this position is $120,000 - $135,000 annually. This represents the base pay range that we reasonably expect to offer for this position.
Final compensation will be determined based on a variety of factors, including but not limited to the candidate's experience, education, skillset, and location.
In addition to base pay, this role may be eligible for performance-based bonuses, incentive pay, or commissions, which are not included in the listed base salary range.
WNS complies with all applicable federal, state, and local pay transparency laws, including those in California, Colorado, New York, Washington, and Illinois.
Note: For complete compensation information, please refer to the job posting on our official careers page.
Benefits Overview
Our benefits package includes (but is not limited to):
- Medical, dental, and vision insurance
- Paid time off (PTO), holidays, and sick leave
- 401(k) with company match or other retirement plan
- Life and AD&D Insurance
- Employee Assistance Program
Equal Opportunity Employer Statement
WNS is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other status protected under federal, state, or local law.
We also provide reasonable accommodations to individuals with disabilities and for sincerely held religious beliefs in all aspects of employment, including the application process.
How to Apply
Please submit your application, including a resume and optional cover letter, through our careers page or email to talent@healthhelp.com.

Apply