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Remote It Helpdesk Jobs in Rosenberg, TX (NOW HIRING)

MaloneBailey LLP

IT Manager

Houston, TX ยท On-site +1

$92K - $112K/yr

Oversee provision of end-user services, including help desk and technical support services. * Work ... Strong technical knowledge of remote access technology, including Citrix XenApp, Microsoft Terminal ...

Nexarideexpress

IT Project Manager

Houston, TX ยท Remote

$94K - $111K/yr

As the IT Project Manager, you will be responsible for overseeing the planning, execution, and ... interpersonal skills - Fully Remote - ๏ปฟHighly efficient, organized and flexible - Strong ...

Huntington

Enterprise Architect (IT)

Houston, TX ยท On-site +1

$102K - $208K/yr

Help define enterprise architecture strategy, target-state architecture, reference architectures ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Enterprise Architect (IT)

Houston, TX ยท On-site +1

$66 - $85/hr

We are seeking a Principal Architect-Senior (IT)(Enterprise Architect) to help shape technology ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Varsity Tutors

Information Technology Tutor

Houston, TX ยท Remote

$18 - $40/hr

... Information Technology tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... helping you save prep time and focus on impactful teaching. * We handle the logistics-you just ...

Varsity Tutors

Information Technology Tutor

Pearland, TX ยท Remote

$18 - $40/hr

... Information Technology tutors nationally. As a tutor on the Varsity Tutors Platform, you'll have ... helping you save prep time and focus on impactful teaching. * We handle the logistics-you just ...

Huntington

Application Architect (IT)

Houston, TX ยท On-site +1

Bachelor's degree in computer science, Information Technology, Engineering, Business, or a related ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Huntington

Application Architect (IT)

Houston, TX ยท On-site +1

$70K - $140K/yr

Bachelor's degree in computer science, Information Technology, Engineering, Business, or a related ... Remote roles will also have the opportunity to come together in our offices for moments that matter.

Aprio

Senior AI Product Associate, IT

Houston, TX ยท On-site +1

$104K - $160K/yr

Join Aprio's Information Technology team and you will help clients maximize their opportunities ... remote and hybrid options What's in it for you: - Working with an industry leader : Be part of a ...

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All JobsIt Helpdesk JobsRemote It Helpdesk JobsRemote It Helpdesk Jobs in Rosenberg, TX

Remote It Helpdesk information

See Rosenberg, TX salary details

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How much do remote it helpdesk jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for remote it helpdesk in Rosenberg, TX is $20.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.16 and $23.17 per hour, depending on experience, location, and employer.

What are some common challenges faced by Remote IT Helpdesk professionals and how can they be managed?

Remote IT Helpdesk professionals often encounter challenges such as troubleshooting issues without physical access to devices, communicating effectively with users of varying technical skills, and managing multiple support tickets simultaneously. To overcome these, it's important to develop strong remote diagnostic skills, use clear and patient communication, and leverage remote support tools efficiently. Staying organized and proactively documenting solutions can also help manage workload and ensure consistent service quality.

What is a Remote IT Helpdesk?

A Remote IT Helpdesk is a service or team that provides technical support to users from a distance, typically via phone, chat, or remote desktop tools. These professionals assist with troubleshooting computer issues, software problems, network connectivity, and other IT-related concerns without being physically present. Remote IT Helpdesk staff are essential for organizations with distributed workforces, ensuring employees have reliable access to technology and can resolve issues quickly. Their work helps minimize downtime and keep business operations running smoothly.

What is the difference between Remote It Helpdesk vs Remote Technical Support Specialist?

AspectRemote It HelpdeskRemote Technical Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Cisco CCNA
Work EnvironmentHelpdesk ticketing systems, remote troubleshootingCustomer support, remote diagnostics, software/hardware issues
Industry UsageIT service providers, corporate IT departmentsIT support companies, tech vendors
Search IntentRemote IT Helpdesk vs Technical SupportRemote Technical Support vs Helpdesk

Remote It Helpdesk and Remote Technical Support Specialist roles share similarities in certifications and remote work environments. However, the Helpdesk typically focuses on ticket-based support for general IT issues, while Technical Support Specialists often handle more complex technical problems and may require additional certifications like Cisco CCNA. Both roles are vital in IT support, but they differ in scope and technical depth.

What are the key skills and qualifications needed to thrive as a Remote IT Helpdesk professional, and why are they important?

To thrive as a Remote IT Helpdesk professional, you need a solid understanding of computer systems, troubleshooting techniques, and customer support, often supported by a relevant IT degree or certifications like CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate. Familiarity with ticketing systems (such as ServiceNow or Zendesk), remote desktop tools, and knowledge bases is typically required. Outstanding communication, patience, and problem-solving skills help you effectively resolve user issues and deliver excellent customer service remotely. These competencies ensure efficient technical support, minimize downtime, and enhance user satisfaction in distributed work environments.
What are popular job titles related to Remote It Helpdesk jobs in Rosenberg, TX? For Remote It Helpdesk jobs in Rosenberg, TX, the most frequently searched job titles are:
What job categories do people searching Remote It Helpdesk jobs in Rosenberg, TX look for? The top searched job categories for Remote It Helpdesk jobs in Rosenberg, TX are:
What cities near Rosenberg, TX are hiring for Remote It Helpdesk jobs? Cities near Rosenberg, TX with the most Remote It Helpdesk job openings:
Remote It Helpdesk jobs near you
Infographic showing various Remote It Helpdesk job openings in Rosenberg, TX as of July 2026, with employment types broken down into 26% Locum Tenens, 60% Full Time, 9% Part Time, 2% Contract, and 3% Summer. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $42,967 per year, or $20.7 per hour.

Information Technology Manager

Global Compression Services LLC

Houston, TX โ€ข On-site, Remote

$90K - $111K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 25 days ago

Job description

Description

IT Manager

Houston, TX | Full-Time |ย ย 

ABOUT GLOBAL COMPRESSION SERVICES

Global Compression Services (GCS) is a comprehensive, independent provider of parts, repairs, and field services for natural gas compressors, gas engines, and ignition systems. With 12 service centers positioned across North America's major oil and gas producing basins, GCS brings deep technical expertise and hands-on support directly to the field. Serving producers and operators worldwide, GCS supports all major compressor and engine platforms with a commitment to equipment reliability, uptime, and responsive local service. For more information, visit global-compression.com.

POSITION SUMMARY

GCS is seeking a hands-on, business-savvy IT Manager to oversee and elevate our information technology infrastructure, systems, and support functions from our Houston, TX headquarters. This role is ideal for a collaborative technology leader who thrives in a lean, fast-moving environment and can balance day-to-day IT operations with longer-term strategic improvements.

Reporting directly to senior leadership, the IT Manager will serve as the single point of accountability for all IT across the organization - including corporate systems, field service technology, ERP/business applications, cybersecurity, and helpdesk support for a geographically distributed workforce.

KEY RESPONSIBILITIES

Infrastructure & Operations

  • Manage and maintain all IT infrastructure including servers, networking, cloud platforms, and endpoint devices across corporate HQ and 12+ service center locations
  • Manage the day-to-day relationship with GCS's outsourced Managed Service Provider (MSP), including service levels, escalations, and contract performance; evaluate and manage other third-party vendors and technology partners
  • Ensure high availability of business-critical systems and lead incident response and resolution
  • Oversee backup, disaster recovery, and business continuity planning

Business Applications & ERP

  • Administer and support core business applications including ERP, CRM, and field service management systems
  • Partner with operations, finance, and field service teams to identify process improvement opportunities enabled by technology
  • Lead or coordinate system upgrades, integrations, and new application rollouts

Cybersecurity & Compliance

  • Implement and maintain IT security policies, controls, and employee training programs
  • Monitor for threats and vulnerabilities; coordinate response to security incidents
  • Ensure compliance with applicable data protection and cybersecurity standards

Field & Remote Support

  • Provide IT support to field technicians and remote offices across North America
  • Evaluate and deploy mobile and field-service technology solutions that improve technician productivity

Leadership & Strategy

  • Develop and manage the IT budget; track spend against plan and identify cost optimization opportunities
  • Build and maintain an IT roadmap aligned with GCS's growth and operational priorities
  • Mentor and develop any direct IT staff or contractors; coordinate with the outsourced MSP where applicable

QUALIFICATIONS

Required

  • Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience)
  • 7+ years of progressive IT experience, including at least 2 years in a management or team lead role
  • Strong working knowledge of network infrastructure, Windows/Azure environments, Microsoft 365, and endpoint management
  • Hands-on experience with ERP system administration (e.g., SAP, Microsoft Dynamics, or similar)
  • Demonstrated ability to support multi-site or distributed organizations
  • Strong communication skills; able to translate technical concepts for non-technical stakeholders

Preferred

  • Experience supporting field service or industrial / energy sector operations
  • Familiarity with OT/SCADA environments or operational technology in an industrial setting
  • Experience working within a private equity-backed portfolio company
  • Relevant certifications: CompTIA Security+, Microsoft Azure, ITIL, or similar

COMPENSATION & BENEFITS


Bonus

Annual performance-based incentive

Health Benefits

Medical, dental, and vision coverage

Retirement

401(k) with company match

PTO

Competitive paid time off plus company holidays

Location

Houston, TX (on-site with some travel to service centers)


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